Rated 3.9 out of 5 by 257
Rated 2.0 out of 5.0 cold room
This is one of several hotels located close to the NEC which we were visiting. The room allocated was a typical Crowne Plaza room with all the usual extras. The downside was that the heating was not working. Two visits by staff failed to find the fault. As the hotel was fully booked, there was no available table in the restaurant (it would have been helpful if the reception staff had told us how busy it was and suggested we booked a table). We had to take taxi to another hotel for our evening meal. No fault of the Crowne Plaza of course, but on return it was either sit in the Bar area or go straight to bed in a cold room! Guests booking this hotel should also be aware that Wifi is charged in all areas of this hotel and of course there is a charge for parking. The receptionist did waver our parking fee upon checkout because of the lack of heating. The breakfast was very good -the staff in the breakfast room greeted guests with a smile and nothing was too much trouble for them.
October 27, 2012
Rated 4.0 out of 5.0 by theigloo Enjoyed But!
Nice hotel, pleasent staff, room tasteful. Sky tv a nice bonus.
Didn't like the car park charge for 24hr, arrived at 4pm, went to the NEC next morning it meant I had to move my car incase I stayed at the show after 4pm (which I did).
Didn't like been asked to book a table for dinner having just arrived and hadn't got my bearings.
October 26, 2012
Rated 3.0 out of 5.0 by townie NEC Exhibitor
I am a regular exhibitor at the NEC and normally stay at the Crowne Plaza as it suits my needs at the NEC. I also like to stay when possible at other venues at Crowne Plaza when ever possible. We are on business and its not that important because we do not spend much time in the room. I just want a good comfortable room. I have 4 things I think could be improved. 1. Car Park is too expensive. 2. Air Con is not good enough. 3. Internet is very expensive 4. Bathroom does not have a toilet brush.
However the rooms are a good size and I don't use the other facilities so cannot comment and the location is good
October 25, 2012
Rated 5.0 out of 5.0 by gazlan crowne plaza nec review
very happy and will definitely stay again, thank you.
October 20, 2012
Rated 5.0 out of 5.0 by sheshobs great service
Bedroom very good but pillows were too hard. I do like two pillows but for me they were too hard. Didn't sleep very much because of this
October 13, 2012
Rated 1.0 out of 5.0 by ALFIE My Stay
On arrival at 2pm the room was not ready as the same as last year. Didnt get in till 2.45pm,the room was extremely dusty and the glass in the bathroom was dirty the room needed a good spring clean. Went to complain they couldnt give us another room, but suggested we moved whilst they recleaned it, my husband needed to lie down he had a migrane. so in the end i was given a duster and polish.A bottle of wine appeared and a apology from the receptionist , neither of us drank so the bottle was wasted.The next morning the three of us was having a shower and noticed we only had two towels and there was three of us in the suite, so we had to share, i had to pay for the extra person but we only had two, two towels two cups two glasses so i had payed for three people and never received any extras so the extra money payed for WHAT we were staying in room 101 we will not be booking again for a suite again.
October 13, 2012
Rated 5.0 out of 5.0 by JerryOR ALL TOO SHORT A STAY
We like the Crowne Plaza experience, generally, and the all too short a stay at the Crowne Plaza NEC was no exception. Everything was absolutely perfect, from the welcoming check in by a pleasant young lady; the young man on duty at 3.30am who got us a taxi and on our return two weeks later when I needed my parking ticket valeted and was received by another lovely lady.
The accommodation wasn't too bad either and it was a shame we weren't able to enjoy the benefits of the room longer. We were able to partake of a couple of drinks in the hotel bar, which, in itself, was extremely enjoyable.
The management of the hotel should be very proud of its staff and be satisfied that their training regime is working
October 8, 2012
Rated 5.0 out of 5.0 by ThaisT Great experience and hotel for shows at LG Arena!
Stayed for just one night, to watch a concert at LG Arena, but had one of the best experiences ever! The view is lovely, really near the lake, great service, the room is beautiful, very comfortable and it was really an amazing experience at Crowne Plaza!
October 7, 2012
Rated 5.0 out of 5.0 by Tiny Lovely setting, ideal location
We were well looked after and this hotel met our needs exactly. The only downside was having to PAY for parking! Ideally suited for the NEC and motorcycle museum which is where we were attending a wedding reception. Breakfast was good although choice of eggs not available ?
October 5, 2012