Rated 4.3 out of 5 by 146
Rated 5.0 out of 5.0 by SingWhitney70 Enjoyed my stay.
Very clean and comfortable hotel. From desk staff very friendly and welcoming. Not sureif they are called "maids" but they were very sweet and accommodating. The price of the rooms with king sized beds could be less. Overall stay was great!
August 17, 2014
Rated 4.0 out of 5.0 by hoopster40 Great staff
Overall, the stay was pleasant. The staff was very friendly and efficient. Location is pretty convenient.
The room was clean and comfortable.
A couple things I was disappointed in were the minimalistic selection of tv channels and the restaurant food. The chardonnay chicken entree I had for dinner one evening reminded me of banquet food. For the price--I expected something more and better quality.
August 14, 2014
Rated 5.0 out of 5.0 by KCBusTrvlr Nice hotel, good value
While this is an older building, the wing in which I stayed had been recently renovated. The result was very nice rooms, making this an excellent value.
August 12, 2014
Rated 4.0 out of 5.0 by Hezpez Friendly Staff and a good night's sleep
Everyone at this hotel was very friendly. The beds are comfortable and there was very little noise in the hotel that I could hear from my room. I would stay again!
August 11, 2014
Rated 5.0 out of 5.0 by Wilserve Great Value
Clean, comfortable, spacious room. Nice hotel and amenities. Delicious breakfast.
August 9, 2014
Rated 3.0 out of 5.0 by JamieinSD Nice room - pleased with location.
The Crowne Plaza was a great hotel for our purposes. It was close to the Mall of America and within driving distance of Canterbury Park. The room was nice and clean my only complaint about in room was that the bathroom drain wasn't functioning properly otherwise everything was clean and very nice.
My biggest complaint came from (probably a fault of my own) paying the extra money for a poolside room. If you're not going to be frequenting the pool for at least 50% of your stay I DO NOT recommend these rooms. You pay extra money to have screaming children jolt you out of bed first thing in the morning. I had not considered this when I booked the room.
Secondly, the room service food was way over priced for what you got. Sure, it came with the convenience of 'in room' but for a couple pancakes and a couple pieces of bacon we paid well over $40.00. Not to mention that despite the 18% gratuity added onto the check, it also asked for additional tips on the receipt which I gave reluctantly for the nice man who brought the food to the room.
Back to the positives though. Our room was clean and very comfortable, location was great, and next time I'll certainly book a room away from the pool so I can rest better!
August 8, 2014
Rated 4.0 out of 5.0 by Alec12345 Biggest bang for the buck.
Amazing hotel for the cost. Breakfast is an extra expense but they have a restaurant right on the main floor.
August 7, 2014
Rated 4.0 out of 5.0 by morgantac Great Place
Overall it was a great place and I would stay there again. I was a little shocked at how far from the Mall of America it was. About a 10 minute ride depending on traffic. The shuttles had a very specific schedule.
August 7, 2014