Rated 4.4 out of 5 by 133
Rated 4.0 out of 5.0 by Peifka Nice motel
The room was very clean and nice. The staff in the lounge were very friendly and accommodating,
July 21, 2014
Rated 4.0 out of 5.0 by Rootiekazootie Nice rooms/average public areas
Hotel has the convenience of a shuttle service to/from airport and Mall of America (about a 20 minute ride with very helpful drivers). Both of these places connect easily to the lite rail so downtown access is also easy. The hotel itself has a great, friendly staff at the front desk. The public areas of the hotel look more like a Holiday Inn than a Crown Plaza. The rooms have been recently remodeled and are nice. Spa like shampoos are a nice touch, and the lovely new tile and glass shower door make the bathroom look modern and clean. There is not much in the way of dining, shopping, entertainment within walking distance of the hotel.
July 20, 2014
Rated 5.0 out of 5.0 by jang8 Great Stay
From the airport pickup to check out, the service was friendly and efficient. After a long flight, this hotel was a great choice. I had a very comfortable stay.
July 19, 2014
Rated 5.0 out of 5.0 by SMCL23 July 13 stay
The hotel is very well kept and clean on the inside. The outside is in need of updating- maybe some landscaping and an outside bench would be a great addition. The staff were friendly and helpful with check in and when making arrangements for a shuttle. The shuttle drivers were very friendly and efficient, the down side was that they only have 1 shuttle for the airport AND the mall, so I had to wait quite awhile for the shuttles. The room was very nice and bed was comfortable. Very nice bathroom.
July 17, 2014
Rated 5.0 out of 5.0 by Susan2787 Great Hotel
This hotel was excellent - thank you for a great stay!
July 17, 2014
Rated 5.0 out of 5.0 by Geekcouple76/81 Great service
My husband and I stayed in the king size room. The room to the bathroom was perfectly spacious, had more than enough outlets to plug our electronics into, and the bed and chairs were wonderfully comfortable. Another fantastic option in the room was the amount of curtains they had. You still had privacy but you had option on how light to dark you wanted the room to be.
The entire hotel staff from front desk, to restaurant, to drivers of the shuttle services, and the cleaning staff, they were always friendly, professional, and really some of the best customer service my husband and I have ever had ANYWHERE!
This hotel alone is actually one of the main reasons we would come to MSP for leisure than business.
July 9, 2014
Rated 4.0 out of 5.0 by jdhovland Close and convenient
I was attending a convention in a neighboring hotel and this hotel was the closest overflow on the list. The room was okay, but the way to close the drapes wasn't immediately apparent so I was treated to pool light reflections the first night. The second night the roads to the hotel were closed for fireworks and there was no clear indication of how to get back to the hotel, but that's on the city.
My biggest complaint would have to be that the showers are engineered poorly for tall folks that would like to take a slightly longer shower. No seal barrier at the bottom of the door and the hinge side against the wall mean the water just sloughs down and puddles outside of the shower, so the towel I was going to hang up has to go to the floor so I have a drier surface and I have to dry and hang with the other towel. Refrigerators in all rooms would be great too.
July 9, 2014
Rated 5.0 out of 5.0 by mH-MA First choice
Clean and comfortable rooms, good resturant, small but adequate gym facilities. Staff was pleasant and helpful. Even with girls volleyball teams staying at the hotel the floor I was on was quite. Always my first choice when coming to Bloomington.
July 8, 2014