Rated 4.3 out of 5 by 92
Rated 5.0 out of 5.0 by Pat35 Guest relations
Very friendly and accomodating at a very affordable cost.
March 8, 2013
Rated 5.0 out of 5.0 by glm1956 Enjoyed my stay
Been there before and the staff is always friendly and helpful. Room is always neat and clean. Your location next to our Regional Office is a great plus. No need to drive........just walk across the parking lot.
March 7, 2013
Rated 4.0 out of 5.0 by Marj64 Comfortable pillows & nice bathroom.
I liked the ability to select firmness of pillow and loved the shower head in the bathroom. The little relaxation package left on the bed was a nice little touch.
February 24, 2013
Rated 5.0 out of 5.0 by North65 A very pleasant stay.
I was very pleased with the women's floor. What a comfortable and safe place to stay. I will definately stay at Crown Plaza again.
February 21, 2013
Rated 5.0 out of 5.0 by Hotrodder Everything w/Crown Plaza was a great esperience.
Everybody was very pleasant, friendly and helpful. The room was very well maintained and comfortable. The shuttle service to and from the airport is a great benefit. Rick. the driver, from the airport to the hotel parking was very pleasant and extremely helpful in loading suitcases and unloading them to put in our vehicle. We would use the Crown Plaza again and recommend it to our family and friends.
February 17, 2013
Rated 5.0 out of 5.0 by brandon2727 Awesome service
The staff was great. We had to check out early due to a blizzard coming and they worked with us and let us check out early so we would get home.
February 16, 2013
Rated 5.0 out of 5.0 by PamH Best in customer service
A lot of opportunities for choosing hotels in this area. The staff are the best. They put the personal touch into personal service.
February 15, 2013
Rated 5.0 out of 5.0 by GrapefruitJuice Best staff EVER!!!
I've stayed here for 4 months now for business travel and I can't imagine staying anywhere else. And it's all because of the staff. They have made me feel like this is my second home, away from home. They are absolutely amazing! And by "they" I mean Ashly, Treena, Vicki, and Mario. They have went above and beyond my expectations and it's because of them that I will forever make this the hotel I stay at when I'm in town.
Regarding the rooms...some of them have very small bathrooms and some have larger bathrooms. Some have air/heaters that work properly based on the thermostat setting, and some have heaters that continue to run the entire time, even when the thermostat has reached the set temperature. The beds are amazingly comfortable, but the pillows are a bit large.
But overal, this place is the best based on price and the most friendly, welcoming staff I have ever met. I can't say enough about them. Hope to see them soon, once I travel out to Minneapolis once again.
February 15, 2013
Rated 4.0 out of 5.0 by MarkyP Good Business Stay
It was 14 below the night I was there. Brrrrrr
The pool was closed for rennovations, which was disappointing.
Room was very nice and clean.
Good food, great service from everyone.
No sundries store, and the machines didn't like my bills, ths was bothersome.
February 6, 2013
Rated 5.0 out of 5.0 by Mark001 Great food and service!
As usual my stay at the Crown Plaza was great. Because of the terrible weather I decided to stay in and have dinner down in the lounge area. I have to admit the food was great, especially the Cajun Beef Tips (Highly Recommended)!
Look forward to my next stay!
February 5, 2013
Rated 4.0 out of 5.0 by Osseodude Nice restaurant and bar
Was not happy the pool was closed. This would have been VERY HELPFUL information to see prior to having to pay for this transaction
February 1, 2013
Rated 1.0 out of 5.0 by AubrynJ Worst night at a hotel ever
The room was comfortable, but when we first arrived the room temperature was 62 degrees, the bathroom floor was so cold I had to hold my 5 year old off the floor while he went.
We were staying at this hotel because we had received a complimentary stay as a door prize. I did not complain simply because I wasn't losing any money. HOWEVER, we were on the first floor, and there were loud guests in the hallway until 2am including children who were runing, yelling, and knocking on doors! I was staying with 3 young children, and they were frequently awakened by all the noise! It was simply the worst night I have ever spent in a hotel.
Trying to find a place that delivered food to the hotel was overly complicated! I spent over an hour just trying to figure out who would deliver pizza to that hotel.
January 4, 2013
Rated 5.0 out of 5.0 by mandysuzie GREAT HOTEL
My daughter and I stayed to have a mother daughter night. The staff was awesome, they made sure we had a great time with everything we did. The room was great, comfy beds, very clean and great showers. The hot tub was a great way to end out night. I would stay here again.
January 3, 2013
Rated 3.0 out of 5.0 by Sham Deluxe Stay
For the money spent room was'nt what i expected or thought i was paying for but overall stay was good
December 19, 2012
Rated 4.0 out of 5.0 by Cathy53 Beautiful, comfortable, clean
We had a great one night stay. Very nice for the price.
December 18, 2012
Rated 5.0 out of 5.0 by MTGuy Lived there for a year - will miss it
As a consultant, I live in a lot of hotels when I'm not home on the weekends. This one stands above all the rest. For all the reasons mentioned above, it is a top choice and value.
Yes, the beds and pillows are very important to me and these were perfect. But the real difference was the friendly staff. I look forward to seeing them when I check in, get breakfast, eat in for dinner and every evening when I come back from a long day at the client. George always lights up the end of the day!
I can only hope for another project in the area and can stay there again.
December 6, 2012
Rated 4.0 out of 5.0 by Jacker Bloom
New bed linens are needing to change back, too heavy
December 4, 2012
Rated 5.0 out of 5.0 by pammysz I always stay here
This hotel takes care of female business travelers by providing a lovely and safe haven. The Ladies Floor has a secured outer door, and only ladies are allowed as guests on the floor. Amenities include a refrigerator filled with complimentary water, pop, Dove ice cream bars, frozen chocolate bars, and breakfast & snack bars, available any time. Magazines are also made available, targeted to women. In the room, you are treated to free slippers, a nice robe, and premium products - mouth wash, shampoo, conditioner, shower gel, lotion, etc. A daily chocolate on the bed, along with a welcome spa packet of aromatherapy lotion samples. Did I mention great pillows and free wi-fi? Ahhhhhh....love this place.
December 4, 2012
Rated 5.0 out of 5.0 by Jesse2012 Valley Fair Trip
I enjoyed this Crowne Plaza Property, it was my first trip to this hotel and it was very nice. I enojoyed my stay and will stay again should we come back next summer for Valley Fair. My daughter and mother also enjoyed their room and stay at this hotel. We had complaints or anything negative to stay about this hotel.
November 17, 2012
Rated 5.0 out of 5.0 by shellmo590 Fantastic stay!!!!
Absolutely loved staying here!! Great price. Was upgraded to the womens only floor with TONS of freebies. Staff was great, breakfast was amazing!!! Definitely staying there again!!!!
November 15, 2012
Rated 5.0 out of 5.0 by wizmo Great Service
Very nice stay. Comfortable bed and overall great stay. Now my hotel of choice when I am in the area.
November 2, 2012
Rated 5.0 out of 5.0 by Jenna17 Exceptional staff
staff from bartender to front desk went out of their way to help make my stay enjoyable. Hot tub broke and they had it running in 5 minutes after we told them of the problem. Room was nice and comfortable. Easy to find and staff was knowledgeable about the surrounding area and helped with directions and places of interest.
October 21, 2012
Rated 5.0 out of 5.0 Love it!
I can name all employees at the front desk including George, and whats even more awesome is they know me by name. Traveling to Blomington almost everyweek it really helps to stay where people know who you are. Thanks!
October 16, 2012
Rated 5.0 out of 5.0 by TShoes Wonderful experience overall
I really enjoyed my stay at the Bloomington Crowne Plaza. My room was perfectly clean and quiet, and the staff were all very friendly (from the front desk to the airport shuttle driver). Comfortable beds, clean and modern bathrooms, and updated amenities in the room like an iPod dock were really nice to have. The free snacks on the "women's floor" were a really nice bonus. I grabbed a granola bar on my way out in the morning and an ice cream bar on my way in at night and felt right at home! I had 2 meals in the hotel restaurant, which were slightly expensive but very good. I didn't have time to make use of the pool or hotel bar, but did see other guests enjoying them.
The only downside of the hotel might be the location, which is typical of airport hotels. They do have a shuttle to Mall of America and other locations, but you may feel a bit isolated on a long stay if you're without a car as there is nothing within walking distance of the hotel.
October 6, 2012