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Rated 4.1 out of 5 by 78 reviewers.
Rated 3.0 out of 5.0 by Great gym and buffet breakfast I stay at the Crowne Plaza MSP Airport a couple of times a month. I like that the gym is large and clean and that there is always a great buffet breakfast with lots of variety. I usually find the rooms clean and comfortable. I have had a couple of experiences where I was given a room where someone else was already staying or where the room smelled smoky but in those instances the staff was able to correct. The hotel is extremely convenient in terms of location relative to the airport and it is conveniently located right next to the light rail stop. This property isn't as nice as most Crownes. It is more of a nice Holiday Inn. If you have that expectation then this is a great hotel. May 21, 2013
Rated 5.0 out of 5.0 by Great staff including the concierge lounge. I consistently stay at this location when I travel to Minneapolis. It has the convenient things like close access to the airport and Great Mall. However, the staff there has always been responsive and courteous consistently. The staff person in the concierge lounge is very nice as well. She is very attentive to everyone that goes in there. A great place for families also with the pool and shopping near by along with shuttle service. I enjoy staying there every trip and my family does as well. May 20, 2013
Rated 4.0 out of 5.0 by Overall not a bad place to stay Rooms are excellent. The restaurant should be upgraded for the guest to truly share meals with colleagues in good atmosphere. The big obstacle is parking. The directions from Parking to the hotel are not friendly. The condition of stairs at the parking garage portray unhealthy feeling. May 20, 2013
Rated 3.0 out of 5.0 by May need to take the stairs We thought the room was over priced for the state of the hotel. Rooms needed a good "scrubbing". Carpet stained, furniture stained and worn. Out of 6 elevators, only 2 worked and at times only 1. Staff was great, but the hotel was just not what we expected for the price. RESTAURANT, however, WAS SUPER!! Highly recommend the burger or chicken and wild rice soup. May 20, 2013
Rated 3.0 out of 5.0 by Poor Service Was stuck in elevator on way to room. They had many problems with elevators during our stay. Don't think we will stay there again. May 19, 2013
Rated 1.0 out of 5.0 by Brian and ladies at front desk and operators Really made my stay a pleasureable and enjoyable experience. Had use of computer, good food, fabulous help when needed, great bed, hot water, good lighting for reading, a comfortable chair, and a tv that worked. What more could I want. May 14, 2013
Rated 5.0 out of 5.0 by Warm, Friendly Service The weather was cold and wet but the service was warm and friendly! What a great place for a conference!! May 13, 2013
Rated 1.0 out of 5.0 by our stay We were pleasantly surprised and pleased with out stay there. The food was excellant. The room service was awesome. The room was roomy and nice. May 13, 2013
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