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Msp Airport - Mall Of America
Book online or call:
1 800 593 5708
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Hotel Contact Information
Hotel Front Desk: 1-952-8549000
Hotel Fax: 1-952-8768700
Hotel Fax: 1-952-8768700
Rated 4.1 out of 5 by 77
reviewers.
Rated 5.0 out of 5.0 Great staff including the concierge lounge.
I consistently stay at this location when I travel to Minneapolis. It has the convenient things like close access to the airport and Great Mall. However, the staff there has always been responsive and courteous consistently. The staff person in the concierge lounge is very nice as well. She is very attentive to everyone that goes in there. A great place for families also with the pool and shopping near by along with shuttle service. I enjoy staying there every trip and my family does as well.
May 20, 2013
Rated 4.0 out of 5.0 Overall not a bad place to stay
Rooms are excellent.
The restaurant should be upgraded for the guest to truly share meals with colleagues in good atmosphere.
The big obstacle is parking. The directions from Parking to the hotel are not friendly. The condition of stairs at the parking garage portray unhealthy feeling.
May 20, 2013
Rated 3.0 out of 5.0 by Famfun May need to take the stairs
We thought the room was over priced for the state of the hotel. Rooms needed a good "scrubbing". Carpet stained, furniture stained and worn. Out of 6 elevators, only 2 worked and at times only 1. Staff was great, but the hotel was just not what we expected for the price. RESTAURANT, however, WAS SUPER!! Highly recommend the burger or chicken and wild rice soup.
May 20, 2013
Rated 3.0 out of 5.0 by Mark2345 Poor Service
Was stuck in elevator on way to room. They had many problems with elevators during our stay. Don't think we will stay there again.
May 19, 2013
Rated 1.0 out of 5.0 by Maven Brian and ladies at front desk and operators
Really made my stay a pleasureable and enjoyable experience. Had use of computer, good food, fabulous help when needed, great bed, hot water, good lighting for reading, a comfortable chair, and a tv that worked. What more could I want.
May 14, 2013
Rated 5.0 out of 5.0 by Mary505 Warm, Friendly Service
The weather was cold and wet but the service was warm and friendly! What a great place for a conference!!
May 13, 2013
Rated 1.0 out of 5.0 by lindren2 our stay
We were pleasantly surprised and pleased with out stay there. The food was excellant. The room service was awesome. The room was roomy and nice.
May 13, 2013
Rated 4.0 out of 5.0 by Church Staff and service
On the day of arrival, it took about 1 1/2 hours to order and receive lunch (we started about 1:30 pm - not during a lunch rush). There were 4 in our group and only two other small groups in the lounge area. Service was poor with no offers of drink refills or of crackers or bread to nibble on while waiting for our order. The wrong sandwich was brought to me, and my tablemates had almost finished by the time mine was served.
The hairdryer in the room had evidently shorted out (it smelled of burning metal when I turned it on). One eveing I requested that maid service replace it in the morning but that did not happen.
The hotel was clean and convenient.
May 10, 2013
