Crowne Plaza MSP Airport - Mall of America

Hotel Front Desk: 1-952-8549000

Hotel Fax: 1-952-8768700

Hotel Email: info@cpsuitesmsp.com

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Minneapolis / St. Paul International Airport (MSP)

- Distance from hotel: 3 MI/ 4.83 KM North East l

- Complimentary shuttle available

- SW on Glumack Dr Continue on Airport Service Road. Keep right on MN-5W to 494W. Take 34th Ave exit and stay left towards 34th Ave. Turn left onto 34th Ave S. and 1 block south to American Blvd. Turn left onto American Blvd. E. and Crowne Plaza Hotel & Suites is located on the right.

Train
American Blvd Station

- Distance from hotel: 0.2 MI/ 0.32 KM West

- We are located at the corner of the Hiawatha Light Rail / American Boulevard stop.

Subway

American Blvd Station

- Distance from hotel: 0.02 MI/ 0.03 KM West

- We are located at the corner of the Hiawatha Light Rail Line / American Blvs Station

Print Hotel Fact Sheet

- Car Parking Available

- Complimentary Daily Self-Parking

- Complimentary overnight guest parking in Blue Marked Spaces only in parking ramp during your stay. Overnight guest parking does require a permit. Park Stay & Go package for long term parking is available for a fee please contact hotel at 952-854-9000

Print Hotel Fact Sheet

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Guest Reviews

Each review and rating we receive is verified to ensure that we display only information provided by guests who have actually stayed in the hotel.

Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.1

based on 379 reviews
84%
Recommend This Property
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Ratings Breakdown

379reviews

  • 5 Stars
    204
  • 4 Stars
    83
  • 3 Stars
    47
  • 2 Stars
    31
  • 1 Stars
    14

great front desk staff, the rest is less than desireable

By

December 25, 2014

club

Hotel was easy to find. Front desk staff was very helpful and greeted w a smile. Front entrance to hotel was inviting. Our room key did not work so we went back to front desk. I was not the only guest w same issue. Took about 45 extra minutes to get into room. Room was nicely sized. Hotel was nicely located w light rail less than a block away. Hotel rooms were quiet but we were awakened at 830 am by the maid entering our room! Spoke w hotel management and they gave us a free buffet breakfast. The breakfast was good, fresh, and lots to choose from. Waitresses were not attentive and I flagged down another gal after waiting 10 minutes for drinks. They were not busy and of 3 staff, only 1 seemed to be really working. Overall, I would not return. Cost was decent, but pending area events, they adjust their prices accordingly.

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Untitled

By

December 24, 2014

platinumelite

First-time at this property & was disappointed due to the rave reviews on service.

Location is great minutes away from Mall & Airport. Shuttle Service was great to/from Mall & Airport. Across the street from two LiteRail stations to Mall, Airport and Downtown.

Concierge floor room was clean. Complimentary wireless & Ethernet internet speed was below average. Mattress was hard. Speakers on TV were broken. Misinformed twice of complimentary breakfast time on Concierge floor. Was corrected by a man from at front desk in morning that it's 06:00-08:30. No apology and corrective action. Only a repeated time frame for complimentary breakfast located on the Concierge floor.

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Good hotel - rewards program needs improvement

By

December 23, 2014

club

Everything about hotel was fine. I continue to experience problems with the rewards program, both in getting credit for the stay as well as being made aware of benefits that I am eligible for.

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Great Service

By

December 23, 2014

club

The rooms are spacious and the beds are very comfortable. Pool area is very nice. Fitness area is top notch!

Posted byHotelStaff
December 26, 2014
Thanks for the great review. We're glad to hear you enjoyed the pool and fitness center. Next time you are with us I hope you will have a chance to try our restaurant.
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