Crowne Plaza MSP Airport - Mall of America

Hotel Front Desk: 1-952-8549000

Hotel Fax: 1-952-8768700

Hotel Email: info@cpsuitesmsp.com

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Minneapolis / St. Paul International Airport (MSP)

- Distance from hotel: 3 MI/ 4.83 KM North East l

- Complimentary shuttle available

- SW on Glumack Dr Continue on Airport Service Road. Keep right on MN-5W to 494W. Take 34th Ave exit and stay left towards 34th Ave. Turn left onto 34th Ave S. and 1 block south to American Blvd. Turn left onto American Blvd. E. and Crowne Plaza Hotel & Suites is located on the right.

Train
American Blvd Station

- Distance from hotel: 0.2 MI/ 0.32 KM West

- We are located at the corner of the Hiawatha Light Rail / American Boulevard stop.

Subway

American Blvd Station

- Distance from hotel: 0.02 MI/ 0.03 KM West

- We are located at the corner of the Hiawatha Light Rail Line / American Blvs Station

Print Hotel Fact Sheet

- Car Parking Available

- Complimentary Daily Self-Parking

- Complimentary overnight guest parking in Blue Marked Spaces only in parking ramp during your stay. Overnight guest parking does require a permit. Park Stay & Go package for long term parking is available for a fee please contact hotel at 952-854-9000

Print Hotel Fact Sheet

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Guest Reviews

Each review and rating we receive is verified to ensure that we display only information provided by guests who have actually stayed in the hotel.

Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.1

based on 466 reviews
85%
Recommend This Property
Read All Reviews

Ratings Breakdown

466reviews

  • 5 Stars
    251
  • 4 Stars
    102
  • 3 Stars
    56
  • 2 Stars
    39
  • 1 Stars
    18

good place to stay

By

30 April 2015

platinumelite

friendly staff good food comfortable bed. Near the Airport and the highway. What more could you ask

Posted by HotelStaff
01 May 2015
Thank you so much for taking the time to give us such a great 5 star review! I'm so happy to hear that you took advantage of our convenient location and could relax and recharge. We hope to be able to serve you again when you are in the area next! Safe Travels,
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Rude Staff

By

29 April 2015

club

The reason I think the staff is rude is because I called ahead by two hours to see if the room was ready early. They said to come closer to 3. So we got to the hotel about 230, after driving 4/5 hours. And walked up to the desk and was ignored by multiple people for about five minutes before asking if I check in right there. Finally. He said he will have to "search for a room from house keeping." But in 20 minutes all of the rooms should be cleaned because check in is at three. So after he checked for fifteen minutes to find a room. So by this time housekeeping should have all the rooms done in five minutes. I just felt so disrespected sitting there waiting for 25 min so check in was at that specific time. Just tell me to wait a half an hour besides fake waiting for a room. Because the next day housekeeping was cleaning rooms at 10

Posted by HotelStaff
30 April 2015
A quick and efficient check in to allow you to make the most of your stay is our goal here at the Crowne Plaza Hotel & Suites, and I'm so sorry to hear we fell short of our standard. I promise that the issues you've brought to our attention are being addressed to ensure that your next stay with us is a success from start to finish. We would like the opportunity to give you the perfect hotel experience the next time you are visiting the Twin Cities and, as always, thank you for your honest feedback. We truly value it. Safe Travels,
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Good location

By

28 April 2015

Good location, easy airport access.Reasonable business accomodations. Bit pricey.

Posted by HotelStaff
30 April 2015
Our goal at the Crowne Plaza Hotel & Suites is to make each stay with us a success, both in business and leisure. I'm so happy to hear our accommodations met your business needs! I'm also glad to hear you took advantage of our convenient location near MSP airport and the Mall of America. Come back and see us again when you are visiting the Twin Cities and we'll be, as always, at your service! Safe Travels,
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Great Staff

By

27 April 2015

club

Staff was great. Hotel was conveniently located next to the airport and local attractions. shuttle service to airport and local attraction made the stay more convenient. furniture in my room was worn, but overall acceptable. would stay again.

Posted by HotelStaff
30 April 2015
Thank you so much for taking the time to write such a great review of your stay here at the Crowne Plaza Hotel & Suites! I'm so happy to hear that you found our team to be as top notch as we strive to be. We look forward to seeing you again on your next return visit to the Twin Cities! Safe Travels,
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