Rated 4.2 out of 5 by 112
Rated 5.0 out of 5.0 by Bobby142 Great stay!
Bed was a little hard but I enjoyed my stay. Rooms were clean and neat
August 23, 2014
Rated 2.0 out of 5.0 by SuperPoser Not as nice this time.
My family stayed here for a long weekend to visit friends and family in the area and attend Beastbuzz at Kings Island.
When we got to our room, the whole room had an odd smell, as if it had been closed with no ventilation for a long time. We cranked the AC which helped greatly. The room gave me a feeling of being old and dirty, but that may have been mostly due to the odor as I typically do not care if it looks old as long as it is actually clean and doesn't smell.
The restroom had a bad smell when we arrived. AC did not help with this and the restroom smelled bad the whole time we were there. (There was no exhaust fan in the restroom which contributed to the odor not going away.)
There was a basket that was very dirty and disgusting in the restroom. This is where housekeeping had placed two washcloths and two hand towels prior to our arrival. (We did not use these and did not want housekeeping in the room during our stay, we simply picked up clean washcloths and towels at the front desk the remainder of our stay.)
Two items that were not as important, but should be addressed include chips of paint missing on the wall in the restroom and the restroom ceiling had various colors (red, purple, blue) that looked as if a kid had color hairspray and decided to color the ceiling.
Breakfast did not taste very good and was very expensive for what it was. (Even if it did taste good, it would have still been expensive.)
On the plus side, employees were very kind and helpful, and the pool area was kept nice and clean.
My previous stay here was nice, so I would probably give this place another chance, but this stay was a disappointment.
August 22, 2014
Rated 5.0 out of 5.0 by miokgirl excellent bed and great housekeeping
Very happy with my stay. Very clean bed and rooms. I left two gift bags in my room, and came back after check out and houskeeping had my bags and I was able to retrieve them. My sister left two enevelopes with money in the room after check out. Housekeeping found them with all money in the envelopes. This hotel has a great housekeeping staff, friendly, helpful and honest. Thank you.
August 21, 2014