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Rated 4.2 out of 5 by 275 reviewers.
Rated 5.0 out of 5.0 by Great Stay I was in town for business. The staff was very friendly, the room and bathroom very clean! And it was convenient to a lot of things in the area. August 26, 2014
Rated 4.0 out of 5.0 by Comfortable bed and great service. Overall experience was great. However trying to locate August 25, 2014
Rated 5.0 out of 5.0 by Business Stay Great hotel with a great corporate pricing. Convenient to leisure and business. Would stay here every time I come to St Louis. August 23, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service Hotel is less than 5 minutes from the airport and very convenient for early morning flights. Staff were very friendly and helpful. TGIF restaurant in the hotel services reasonable food at a reasonable price. Myself and my family stayed here after American Airlines cancelled our flight to Dallas and re-booked us the following day. The hotel bus was a short wait outside M18 and the room was a welcome relief after a frustrating experience at the airport. In the morning, the hotel bus easily got us back to the airport and assisted with 6 suitcases to the sidewalk for the curbside check-in. would highly recommend this hotel for anyone that's ina similar situation at the St. Louis airport or simply want to have an easy check-in for an early morning departure (easpecially if you're living outside St. Louis). August 20, 2014
Rated 5.0 out of 5.0 by Great Stay This stay was exactly what I expect it to be when I stay at a top of the line hotel. Clean, friendly, comfortable..couldn't ask for a better place, other than home and family... August 20, 2014
Rated 4.0 out of 5.0 by Recent Stay Stay is always good. Staff always friendly and helpful August 18, 2014
Rated 3.0 out of 5.0 by My Convention The hotel just under went a $10,000 remodel, but it took some time to locate two chairs that were comfortable to get in and out of with my knee surgery. The pool area is down stairs where our meeting rooms were and the noise from that area make it hard to hear in the conference so, the doors had to be kept closed. Once closed they automatically locked and someone had to get up each time someone needed to come in. After the banquet room filled up it became very hot. There was a request to increase the air condition but I have asthma, could not breathe and had to leave the room in the middle of the speakers talk. The temperature did not cool. I had ordered some food platters for a group of us and had it delivered to a meeting room. I explained that the charges were to be charged to my room but received a call later from the convention chairperson that the food cost was charged to their master account. I did order more food from the restaurant another day but did not charge it to the room. August 18, 2014
Rated 5.0 out of 5.0 by Very Convenient I chose to stay here due it's location near the airport, the shuttle service that they provided to and from the airport before and after my flight and the parking provided for my car. It was nice to not have to worry about the traffic, and having to handle my luggage any more than absolutely necessary. The room was quiet, clean, and neat. The restaurant was convenient, and the food was good. My only slight problem, was when I returned from my trip, I thought the shuttles ran every 15 minutes, but after 1/2 hour we had not seen one from the Crown Plaza. But we called and a shuttle arrived within a few minutes and it delivered us to our car just a few minutes after that. August 18, 2014
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