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Rated 4.2 out of 5 by 255 reviewers.
Rated 5.0 out of 5.0 by Nice, convenient hotel for airport We stayed here b/c we had an early flight to Mexico the next morning and it was everything we expected. The shuttle ran on time and the rooms were clean and nice. I did not explore the rest of the hotel but we used the stay and park package and it was an economical option for us. July 28, 2014
Rated 5.0 out of 5.0 by Honeymooners I really enjoyed this property. We were able to enjoy the club level and the club lounge. It was an amazing escape from normal life. The restaurant on site is really nice, especially when you get an urge to dine. I also appreciate the business center location and the beautiful lobby. The shuttle ride to the airport also came in handy. July 27, 2014
Rated 3.0 out of 5.0 by Comfortable Room need better customer service Room was very nice but the guest's in the room next to ours were very loud and we could not go to sleep. We left our vehicle at the hotel while flying out on vacation and when we returned and called for a shuttle back to the hotel we had to wait 1 hour. We called the hotel and spoke to someone named Joy three times and finally on the fourth call we asked for the manager and we finally got a shuttle back to our vehicle. We our an IHG Rewards member but they could not find us in their system. July 27, 2014
Rated 4.0 out of 5.0 by Overnight stay before flight Our overnight stay at the Crowne Plaza St. Louis Airport was comfortable and quiet, just what we needed before an early morning flight. July 24, 2014
Rated 5.0 out of 5.0 by Great Service Had a wonderful time with my Army Company. Appreciate the special rate for our company. July 23, 2014
Rated 2.0 out of 5.0 by needs better help After a long drive I walk in to sign-in and had to wait 15th while the front desk girls just talked to each other. The room was OK but housekeeping took all towels and did not replace any and when I called down to front desk they sent me 2 small small towels. I had already told them my wife was in the shower and me and my son still had to take one. July 23, 2014
Rated 5.0 out of 5.0 by A Good Time in St. Louis Another successful convention was held in St. Louis, MO at the Crowne Plaza Airport Hotel. After a little "blip" in the reservation process, everything went smoothly. The staff was very helpful and cooperative in providing what was needed for our stay and the ICGA convention. We especially enjoyed the buffet breakfast. We're looking forward to returning in 2015 for the ICGA convention. July 22, 2014
Rated 5.0 out of 5.0 by Staff was second to none! The staff, in all areas, were very cordial and knowledgeable. From the shuttle drivers to the front desk, everyone always had a smile and willingness to help with anything. I would like to recognize the sales managers, especially Cyndi, for making our stay so easy. Being away from home for weeks at a time, people like Cyndi, make this hotel a home away from home! Very well done, Thank You!!! July 16, 2014
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