Rated 5.0 out of 5.0 by 54lisa Pleasantly Surprised
I had never stayed at this hotel and I had heard that in the past, the facility was in need of remodeling. I just stayed here for a business trip and was pleasantly surprised.
There was a recent remodeling effort and the hotel is very nice. I found my room very comfortable and clean. The lobby area has great ambience.
The fitness center is top notch.
Although I did not use the indoor pool, I thought it looked very refreshing. I will remember my swimsuit in the future.
May 20, 2013
Rated 5.0 out of 5.0 by Gene47 Nice facility, reasonable rate
This is a newly remodeled facility and everything from the front desk, to the room, to the indoor pool were very nice. Rate was extremely reasonable and didn't expect what we received at that price. Will definitely stay there again if the opportunity arises.
May 17, 2013
Rated 4.0 out of 5.0 by hartsherri Hard Bed, no hot tub, Great Service
The staff was very accommodating to our needs and even brought up a refrigerator and microwave which was not originally in the room. The beds are hard, not very plush or comfy, but the room was very clean:) Overall, great experience. Another possible downside is that there is no hot-tub...I was very surprised and shocked that there was none available
May 13, 2013
Rated 5.0 out of 5.0 by shena My stay on the weekend of may 4th
I really enjoyed my stay here. It was me and my husband and our three children. The room were very nice and the staff was friendly. we will now stay here when we have business in St. Louis.
May 10, 2013
Rated 5.0 out of 5.0 by Normboy Great Service and Comfortable room
My stay there in St Louis was fantastic. Although the weather was wet and cold ; my stay there was comfortable. I would recommend your Hotel to anyone I know.
May 9, 2013
Rated 1.0 out of 5.0 by DCardinals1106 Staff was great and room very comfortable.
When we arrived we needed to get to an event and the staff was prompt and efficient - and courteous - in taking care of us and getting a room so we could get going. When we arrived in the room it was clean and roomy just as it has been in the past.
May 7, 2013
Rated 5.0 out of 5.0 by DCJ04 Great hotel with shuttle service.
Hotel is close to airport with free parking and shuttle service. Shuttle drivers were very polite and helpful. Onsite TGI Fridays making it very convenient .Free wifi that worked great. Beds were good.
May 3, 2013
Rated 4.0 out of 5.0 by MarineMom2010 Courteous and conscientious staff
My 17 year old daughter had to fly St. Louis to Baltimore bt herself. I stayed at Crowne Plaza with her and we did park and fly so she could shuttle back to hotel by herself for her 2 1/2 hour drive home. The shuttle driver gave us very clear directions on how to do that. When her wait for the shuttle at the airport took longer than she expected she called me at home. I called Crowne Plaza and asked "Natalie" what was taking so long. She said she would check. I called my daughter back and she was already on the shuttle. I called "Natalie" back to let her know that my daughter was on the shuttle and she said she knew because she called the driver. I thanked Natalie. I wanted to let you know how much I appreciated Natalie's following up by calling the shuttle driver right away. It gave me great peace of mind. I would stay at Crowne Plaza again because of your courteous and conscientious staff. Thank you.
May 3, 2013