Crowne Plaza Brugge

Hotel Front Desk: 32-50-446844

Hotel Fax: 32-50-446868

Hotel Email: hotel@cpbrugge.com

Check In: 3:00 PM | Check Out: 11:00 AM | Local Time: 7:30 PM


Airport
Brussels Airport (BRU)

- Distance from hotel: 55.92 MI/ 90 KM West l

- Follow signs for E40 Ostend on Brussels ringroad. Follow E40 for around 90km. Leave motorway at exit 8 'Brugge'. Follow signs for 'Brugge-Zeebrugge. Take exit Brugge, AZ St Jan. Follow directions Oostkamp -Maldegem. At roundabout direction Maldegem (R30). Enter the city through the 'Kruispoort' at you left side. Follow 'Langestraat - Hoogstraat'. The hotel is located at the end of the street

Charleroi Brussels South (CRL)

- Distance from hotel: 93.21 MI/ 150 KM West l

- Motorway E40 Direction Oostende. Exit 8, direction Brugge-Zeebrugge. Exit Brugge- AZ St Jan. Direction Maldegem. Enter the city via Kruispoort. The hotel is located at the end of the Langestraat-Hoogstraat.

Train
Brugge central station

- Distance from hotel: 1.86 MI/ 3 KM

- Leave train station direction Maldegem. After about 4km, enter the city through Kruispoort on your left side. Continue into Langestraat - Hoogstraat. The hotel is situated at the end of Hoogstraat.

Print Hotel Fact Sheet

- Car Parking Available

- Self-Parking Fee: 23.00 EUR

- Valet Parking Available

- Valet Parking Fee: 23.00 EUR

- Underground car parking on-site, accessible 24-hours with direct hotel access. Maximum height is 1m85. The fee per night is €23.

Print Hotel Fact Sheet

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Guest Reviews

Each review and rating we receive is verified to ensure that we display only information provided by guests who have actually stayed in the hotel.

Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.5

based on 227 reviews
94%
Recommend This Property
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Ratings Breakdown

227reviews

  • 5 Stars
    148
  • 4 Stars
    53
  • 3 Stars
    15
  • 2 Stars
    7
  • 1 Stars
    4

Brilliant Bruges

By

March 19, 2015

club

Just returned from an amazing stay in Bruges. I organised a surprise 50th Birthday for my partner and was joined by his parents and brother. The hotel was the jewel of the weekend as everyone slept well and felt comfortable in the hotel public areas. We were treated very well on arrival and checked into a newly refurbished room...there is nothing more to say apart from it was top class and suited all our needs!

I would recommend this hotel in the future.

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Location location location

By

March 19, 2015

club

Fantastic position and great staff. Room very good and very quiet. Great buffet breakfast.

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Great location

By

March 10, 2015

This hotel has a great location in the centre of Bruges

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Poor experience

By

March 09, 2015

when we arrived we were informed that building work was taking place between 8.30 & 5 each day. We were advised that this shouldn't be too disruptive as most of the noisy work had been done the previous week. We were also told that our room was one of the renovated ones. Unfortunately the noise began at 7.30am each morning and was right above us. We brought this to the attention of a member of staff on our first morning and were advised that notification of the work was on their website and that most of their customers are business people who leave for work by the time the drilling started. Not a helpful response we when you're on holiday. Overall the hotel was not a 4 star standard. The renovated room was shabby, not well appointed, for example you could not view the tv from the bed due to how it was positioned. The towels were thin and worn and the bedding was ripped. The breakfast was poor quality and not replenished quickly enough and so some of the food was cold. I would expect to be served tea and coffee in a four star
hotel instead of having to queue at a drinks machine at breakfast. The pool area was small and outdated with plastic chairs that were very uncomfortable. The drilling could be heard throughout the day in the spa area. We were offered 'compensation' of points for the reward scheme that we are not even members of and were told that no refund could be given as we had not booked directly with the hotel. Overall a very poor and disappointing experience although Bruges is beautiful. Just make sure you stay somewhere else.

Posted by HotelStaff
March 10, 2015
Dear Guest, Thank you very much for your comment. First of all I want to apologize for the inconvenience you had during your stay. I will definitely take your comments on board and will take corrective actions. Can I ask you to contact me so I can change the offer of the bonus points in a more appropriate refund. Best regards Lucas Bakx General Manager
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