Crowne Plaza Brussels - Le Palace

Hotel Front Desk: 32-2-2036200

Hotel Fax: 32-2-2035555

Hotel Email: info@cpbxl.be

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Brussels International Airport Zaventem (BRU)

- Distance from hotel: 7.46 MI/ 12 KM North West l

- Head northeast on Leopoldlaan / A201, then follow signs for Brussels / Ring and then for E40. Head to Bergen/Namen E411 / E19 and then exit to Brussels. Take the exit toward Centre and follow signs for Meiser / Centre. Turn right onto the ramp to R20, then right onto Av. du Boulevard and then right onto Place Charles Rogier. Turn right again onto Rue Saint-Lazare and then right onto Rue Gineste.

Charleroi Brussels South (CRL)

- Distance from hotel: 41.94 MI/ 67.5 KM South l

- From the north of Brussels Charleroi airport take the E420 which merges onto A54 and drive north for 20 km, exit on A7 and drive 12 km, continue along R0 (outer ring road) for 15 km until you reach exit 18.

Train
North Station/Gare du Nord/Noordstation

- Distance from hotel: 0.31 MI/ 0.5 KM North

- The North Train Station is located at 500m from the hotel and connects to Brussels National Airport with up to 4 trains an hour. Travel time from station approx 11min; trains between 5am and 11pm (subject to change according the SNCB Schedule). Take Rogier exit from the hotel; cross the Place Rogier Square and turn right into the Rue du Progress. The North Station is 400m ahead in front of you.

Subway

Metro Place Rogier

- Distance from hotel: 0.06 MI/ 0.1 KM South

- Exit the hotel at the Rogier side and the metro station is right in front of you.

Print Hotel Fact Sheet

- 24 hrs covered Public Parking on the Rogier square located on the back of the hotel.

Print Hotel Fact Sheet

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Guest Reviews

Each review and rating we receive is verified to ensure that we display only information provided by guests who have actually stayed in the hotel.

Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.2

based on 335 reviews
89%
Recommend This Property
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Ratings Breakdown

335reviews

  • 5 Stars
    166
  • 4 Stars
    112
  • 3 Stars
    33
  • 2 Stars
    14
  • 1 Stars
    10

travaux et aménagement vieillissant

By

16 April 2015

Madame, Monsieur,
- Abords de l'hôtel en travaux, sortie parking au milieu du chantier, cheminement depuis l'ascenseur du parking jusqu'à l'entrée de l'hôtel non indiqué, sur gravier, terre, planches et autres trous.... difficile avec nos valises à roulettes...
- accueil très agréable, personnel chaleureux, après check in changement de chambre sans problème #sur le site j'avais demander une vue sur le parc, ce qui n'avait pas été enregistré à priori#
- du coups la nouvelle chambre était seulement au second, nous n'aurons finalement pas profité d'une vue exceptionnelle sur le parc
- Chambre propre, et de bonne taille
- mais aménagement et mobilier qui datent... y compris la clim ? la nuit fut un peu sèche...
- baignoire avec juste un rideau, résultat après la première douche ; de l'eau partout...
- petite déjeuner copieux et bien achalandé, bien vu le jus de fraise et d'orange !

Outre un besoin certain de rajeunissement de la chambre, et une petite gêne ponctuelle avec les travaux, ce fut un séjour sympathique et une nuit correcte, vive la Belgique !

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Busy Hotel

By

16 April 2015

club

I was surprised that breakfast was not included but I suppose I should have read the small print. I use IHG hotels a lot and this is the first time it was not included.

There was a very large educational conference and exhibition going on in all of the public areas including bars.
They completely took over and were pretty loud especially in the evenings. This caused us to need to go elsewhere out of the hotel.
Without this type of function going on the hotel would be fine.

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Sleepless nights and hot days

By

14 April 2015

The hotel is incredibly noisy since it is adjacent to a hospital where all types of sirens go throughout the night. The room was hot and stuffy and the corridors were incredibly noisy...every closing door was heard. The wooden floors are lovely but it means you hear your neighbors above you every time they move. During the days the meeting rooms were incredibly hot and we often became soporific.
Having said that the hotel has an amazingly trained staff who are incredibly helpful and kind. Well done on the staff training. The housekeeping staff were friendly and considerate.
The building and its facilities are the primary problem; it's a little long in the tooth.

Posted by HotelStaff
15 April 2015
Dear Lela 19, Many thanks for your comments highlighting the amazingly trained team which makes us very proud and keeps us going. You are right that our historic building does come with its perks such as wooden floors. We are in fact working on several adjustments of the points you stated such as the door closing mechanisms for instance. Indeed the neighboring hospitals, fire brigade and police stations don't contribute to a quiet surrounding. For a city center location it is not always easy to influence these sound levels. I would like to invite you to request for our quiet zone next time when you stay with us where we have a dedicated zone where we are able to minimise these influxes. Please do let me know if you have further comments so I can investigate with the team and plan to make a difference. Warm regards from Belgium's capital. Benjamin Tenius Director of Operations
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Friendly staff

By

14 April 2015

club

The staff were very friendly from the minute I stepped into the lobby until the minute I left.

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