Rated 4.0 out of 5.0 by VampireDiariescon2013 Review May 2013
I am pleased with the hotel. The people (= all staff) are correct and friendly.
But there should be a policy that when it is 0.00 h. (midnight). All guest should respect the other guest while they are sleeping. It should be quiet in the corridor and in the hallway. I could not sleep so well because there was al lot of noice at 04.00 am
The staff at the hotel was friendly, but I am sad that no one could speak Dutch well. Since this is a language that is spoken in Belgium and Brussels is still part of the Flanders. By the way I am Flemish.
In the end I was content and I will come back.
May 17, 2013
Rated 5.0 out of 5.0 by greygav Very professional service and easy checkin
We have children and we found the staff to be most efficient when asked for anything extra to be delivered to the room. All staff very knowledgeable about tourist sites.
We had a very fast checkin and out, and meant we had more time to relax. We would highly recommend.
May 4, 2013
Rated 5.0 out of 5.0 by Kerstin Perfect hotel for business or pleasure
Very convinient and comfortable hotel. High service level with nice personell. I will come again
April 24, 2013
Rated 5.0 out of 5.0 by Margaret24 Very good impression
Stayed in Crowne Plaza Brussels Le Palace for one night in April - only good impression left! Very beautiful room interior, knowlegeable stuff, quite tasty breakfast - and many other details that made that stay unforgettable. Actually this is the hotel you want to come back. Hopefully this is not the last stay there ;)
April 18, 2013
Rated 5.0 out of 5.0 by workingholic Great Service and good breakfast variety
Extremely helpful and friendly reception, concierge and restaurant staff.
Food is of fantastic quality and freshness at the breakfast and for room service.
Great options for food around with supermarkets in the vicinity.
April 16, 2013
Rated 5.0 out of 5.0 by JohnVG A great place for a weekend in Brussels
We spent Friday and Saturday nights at the Crown Plaza in Brussels (April 5 and 6). As Priority Club Platinum members, we were warmly welcomed and given an upgrade to a wonderful large king-bedded room overlooking the Botanical Gardens. It was quiet and very comfortable. Breakfast was included in our rate and it was terrific - fruits, yogurt, hot dishes, cold meats and cheese, wonderful breads and pastries. The coffee machines turned out excellent espresso. Staff were courteous and helpful and we were given late checkout (until 2 pm) on Sunday. Staff also arranged a taxi for us to the airport with an excellent driver. We considered the weekend rate gave excellent value for money and we would certainly not hesitate to return. The location was convenient - it was about a fifteen minute walk on a pedestrian street to the Grand Place.
April 12, 2013
Rated 5.0 out of 5.0 Easter weekend
Brussels - Le Palace is in an excellent location, about half way between the town centre and station, close to both. At night the rooms are quiet and comfortable, the beds are big and soft, just the way I like it. Breakfast was good, although a little busy but I guess that was because it was the Easter break weekend. Staff were helpful and friendly.
All in all, a very pleasant experience.
April 6, 2013
Rated 4.0 out of 5.0 by DeAlba Adequate
The Internet criteria is different in Crown Plaza Paris, Brusselles, Amsterdam and now in Intercontinental Budapest; besides the same Corporate Owner.
I think you should manage the Internet criteria like NH with Free Access with CODE for 24 Hrs (Any number of devices) because now is not also business but social media and this is something very important, specially for youngsters (Z Generation)
April 5, 2013