Crowne Plaza Brussels Airport

Hotel Front Desk: 32-2-4163333

Hotel Fax: 32-2-4163344

Hotel Email: reservations@bruzm.crowneplaza.com

Check In: 2:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Brussels National Airport (BRU)

- Distance from hotel: 1.55 MI/ 2.5 KM North East l

- Follow the sign Zaventem Centrum / Da Vinci when exiting the airport. Go straight ahead at the roundabout and immediately take on your right. At the following roundabout go straight ahead. The hotel is situated at the left hand side

Train
Brussels National Airport Train Station

- Distance from hotel: 1.55 MI/ 2.5 KM South West

- From the train station the easiest way to get to the hotel is to take our free shuttle service, leaving from level 0 of the airport, which is one level up from the train station.

Subway

Roodebeek

- Distance from hotel: 3.11 MI/ 5 KM South

Print Hotel Fact Sheet

- Car Parking Available

- Self-Parking Fee: 26.00 EUR

- Our secured parking welcomes up to 170 cars. Parking is charged, ask the reception for more information.

Print Hotel Fact Sheet

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Hotel Highlights

Crowne Plaza Brussels Airport is just 5 minutes by shuttle to Brussels Airport. Book our Park Stay and Go Package and enjoy a refreshing night's stay, the speedy shuttle to your flight, and the added benefit of 15 days' parking at our hotel.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.4

based on 103 reviews
89%
Recommend This Property
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Ratings Breakdown

103reviews

  • 5 Stars
    61
  • 4 Stars
    30
  • 3 Stars
    4
  • 2 Stars
    5
  • 1 Stars
    3

Awesome hotel

By

08. September 2014

platinumelite

Great service, high quality rooms. A genuine pleasure to stay !

Graham

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excellent ambiance - buzzer uncontrollable

By

05. September 2014

impressions of our three-night-stay:
an overall good impression with small defects
clean and comfortable rooms but without fresh air (only air condition, no windows, only glassfronts)
modern room equipment with cable-tv
unfortunately defect and uncontrollable buzzer that roped our sleep during two nights despite joint efforts of us. The staff was informed immediately but without positive results and no further question
we solved the problem by ourselves by cutting the line
very good breakfast
about 20 minutes / 1,5 km to the next railway station Zavendam by feet
in the internet the location seems to be closer to the city as it is - about 20 minutes by train from Zavendam to Brussels-center

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Volveré seguro

By

24. August 2014

club

Muchas gracias por la amabilidad y ayuda recibida siempre que la necesité.

La oferta del aparcamiento fue genial.

Mis hijos preguntan cuando volveremos

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great location - mediocre dinner

By

24. August 2014

club

the hotel itself is superb - I "enjoyed" (as far as you can enjoy business trips/stays) every minute. The hotel staff was very attentive and helpful and everything worked as expected. For me this was as good as it gets on a business trip.

The only downside I saw was the dinner we had. Due to being a "larger" group (approx. 15 people) we were served a prearranged menu.

While the food was "OK" it definitely wasn't worth the price charged. Plus (on each and every of the 3 courses) we had to wait several minutes before all members of our party were served after the first plates had already arrived (the restaurant was obviously understaffed at that evening).

But I can't say, how the food and price/quality ratio is when dining a la carte. I'll make sure to find out on a future visit as I'll return for sure.

Posted byHotelStaff
10. September 2014
Dear valued guest hausmasta, I have received your feedback through our online survey system of challenge you faced with the dinner. I am firstly grateful of lettings us know about your experience so we can rectify this issue. Please rest assured that I immediately brought this matter to the attention of our Food and Beverage Manager. She will follow-up on the situation internally to prevent this situation from occurring in the future. Furthermore, she will increase the overall focus on quality and service. I am confident that the experience you had is not exemplary for our vision on how guest should be treated and for this I would like to apologize for the disappointment and like to see if we can rectify this incident. We will be more than happy to offer a special arrangement on your next visit and/or if your time permits, we can arrange a complimentary dinner for two to show off our true service. I have made a note on your profile for your next visit to ensure the service is top of the line. Please, do accept our sincere apologies again and hope we can welcome you soon again. Kind Regards, Edward Kreft General Manager
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