Crowne Plaza Brussels Airport

Hotel Front Desk: 32-2-4163333

Hotel Fax: 32-2-4163344

Hotel Email: reservations@bruzm.crowneplaza.com

Check In: 2:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Brussels National Airport (BRU)

- Distance from hotel: 1.55 MI/ 2.5 KM North East l

- Follow the sign Zaventem Centrum / Da Vinci when exiting the airport. Go straight ahead at the roundabout and immediately take on your right. At the following roundabout go straight ahead. The hotel is situated at the left hand side

Train
Brussels National Airport Train Station

- Distance from hotel: 1.55 MI/ 2.5 KM South West

- From the train station the easiest way to get to the hotel is to take our free shuttle service, leaving from level 0 of the airport, which is one level up from the train station.

Subway

Roodebeek

- Distance from hotel: 3.11 MI/ 5 KM South

Print Hotel Fact Sheet

- Car Parking Available

- Self-Parking Fee: 26.00 EUR

- Our secured parking welcomes up to 170 cars. Parking is charged, ask the reception for more information.

Print Hotel Fact Sheet

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Hotel Highlights

Crowne Plaza Brussels Airport is just 5 minutes by shuttle to Brussels Airport. Book our Park Stay and Go Package and enjoy a refreshing night's stay, the speedy shuttle to your flight, and the added benefit of 15 days' parking at our hotel.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.4

based on 101 reviews
88%
Recommend This Property
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Ratings Breakdown

101reviews

  • 5 Stars
    60
  • 4 Stars
    29
  • 3 Stars
    4
  • 2 Stars
    5
  • 1 Stars
    3

Volveré seguro

By

2014 八月 24

club

Muchas gracias por la amabilidad y ayuda recibida siempre que la necesité.

La oferta del aparcamiento fue genial.

Mis hijos preguntan cuando volveremos

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great location - mediocre dinner

By

2014 八月 24

club

the hotel itself is superb - I "enjoyed" (as far as you can enjoy business trips/stays) every minute. The hotel staff was very attentive and helpful and everything worked as expected. For me this was as good as it gets on a business trip.

The only downside I saw was the dinner we had. Due to being a "larger" group (approx. 15 people) we were served a prearranged menu.

While the food was "OK" it definitely wasn't worth the price charged. Plus (on each and every of the 3 courses) we had to wait several minutes before all members of our party were served after the first plates had already arrived (the restaurant was obviously understaffed at that evening).

But I can't say, how the food and price/quality ratio is when dining a la carte. I'll make sure to find out on a future visit as I'll return for sure.

Posted byHotelStaff
2014 九月 10
Dear valued guest hausmasta, I have received your feedback through our online survey system of challenge you faced with the dinner. I am firstly grateful of lettings us know about your experience so we can rectify this issue. Please rest assured that I immediately brought this matter to the attention of our Food and Beverage Manager. She will follow-up on the situation internally to prevent this situation from occurring in the future. Furthermore, she will increase the overall focus on quality and service. I am confident that the experience you had is not exemplary for our vision on how guest should be treated and for this I would like to apologize for the disappointment and like to see if we can rectify this incident. We will be more than happy to offer a special arrangement on your next visit and/or if your time permits, we can arrange a complimentary dinner for two to show off our true service. I have made a note on your profile for your next visit to ensure the service is top of the line. Please, do accept our sincere apologies again and hope we can welcome you soon again. Kind Regards, Edward Kreft General Manager
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great service...

By

2014 八月 21

club

Good rooms, great staff, nice ambiance, nice service

Posted byHotelStaff
2014 八月 27
Dear valued guest, Thank you for sharing your experience and it is wonderful to read that you enjoyed your stay in our hotel. We are looking forward to welcome you back during your next visit to Brussels in Crowne Plaza Brussels Airport ! Kind regards, Edward Kreft General Manager
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traveluncle

By

2014 八月 19

best regards
Thanks for your cleverness and kindly informations

Posted byHotelStaff
2014 八月 27
Dear valued guest Rollfirebird, We would like to thank you for choosing the Crowne Plaza Brussels Airport Hotel for your recent stay. We recently received a communication through the online survey system, and just wanted to communicate with you about it. We highly appreciate your feedback. We noticed you were not satisfied with your stay in our hotel. Please feel free to give us any additional feedback to ensure we rectify this situation and to be able to welcome you again at Crowne Plaza Brussels Airport. Kind regards, Edward Kreft General Manager
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