Rated 3.2 out of 5 by 98
Rated 5.0 out of 5.0 Comfort
customer service at front desk was excellent both at check in and at check-out.
clean room, comfortable bed,
Would recommend this place to friends and family.
can still get pizza delivery service past midnight.
May 22, 2013
Rated 1.0 out of 5.0 by James1738 Not for me--ever again
Reader--Be aware that this is the censored version of my original post. Be VERY careful if you are silly enough to reserve a room at this hotel. There are charges associated with your stay that are not made apparent to you at the time of booking.
The only reason this place got one star is because I couldn't go minus.
That's all I can say---I hear the thought police coming.
May 19, 2013
Rated 3.0 out of 5.0 by Hankh Shuttle Van is too slow!
They share a shuttle with other hotels that only comes around every half hour - and standing out in the cold on the curb for 30 minutes at SFO is very uncomfortable - we took a taxi finally which added to the cost of the stay so we may has well have used a more expensive hotel with better shuttle service.
May 17, 2013
Rated 4.0 out of 5.0 by diva0510 Hotel to stay at for Diva Half
Staff was excellent. Front desk/receptionist William really took care of us. We were upgraded to the executive floor (10th floor) and were given recommendations on places to eat and visit around the area. My brother dropped by to visit us during our stay with his bike and the staff made special arrangements to secure the bike while he hung out with us at the pool. Will definitely stay here again at next year's diva race. Again, thanks William for the exceptional service!
May 16, 2013
Rated 5.0 out of 5.0 by SanFranVisitor Great Hotel
Our stay was fantastic. Room was clean and the service was amazing. The included breakfast and parking in the executive package we bought was a great deal.
If you are looking for a hotel with an impressive lobby and great shops in the hotel, this is not it. But if you are are looking for a hotel with clean, well decorated rooms and great customer service, this is it. We would highly recommend the hotel and would stay again when we are in San Francisco.
May 14, 2013
Rated 5.0 out of 5.0 by LAGx Fitness center well equipped and in good working order
Excellent fitness center- manager checked each morning to make sure everything worked ok, which they often don't at some hotels. Beds/pillows very comfortable
May 13, 2013
Rated 1.0 out of 5.0 by mayorbuck Rooms are way to loud I would never stay again
Great location. easy to get on and office but the rooms are way to loud I would never stay again. Even the rooms from the freeway are so loud with 101 being there. Plus I think its a joke they charge $20 for parking when they are so far away from the airport. Until they double pane or fix the windows, look else where.
May 13, 2013
Rated 5.0 out of 5.0 by GKB123 Fantastic room for the price
Fantastic room for the price! It was nice and close to the airport
May 12, 2013