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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
72%
Recommend This Property

Overall Experience

3.8

based on 639 reviews
72%
Recommend This Property

Ratings Breakdown

639reviews

  • 5 Stars
    251
  • 4 Stars
    176
  • 3 Stars
    90
  • 2 Stars
    68
  • 1 Stars
    54

Close to FBO

By

February 14, 2016

close to SFO - that's the upside of this property. It's at best an average Hotel for a premium price based upon location. Needs a serious face lift for the rooms, and the internal culture.If you want to relive a Holiday Inn of yesteryear, this is a good place.

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Hotel antiguo pero con calidad Crowne

By

February 12, 2016

club

Las instalaciones se ven antiguas pero la calidad de Crowne se nota en el remodelado del baño, las camas muy comodas y el excelente servicio. Seria recomendable poner mas variedad de alimentos en el desayuno buffett

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Great comfortable rooms

By

February 12, 2016

club

Rooms were great..restaurant service could be improved

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think twice

By

February 10, 2016

Overall the stay could of been better. Upon checkin the clerk didn't care about me. Never welcomed me and to this day haven't received any points for the welcome amenity nor have i made contact with the general manager. Checkout was nice the lady was polite and thanked me for my stay and apologized to me for the issues. Night manager was supposed to follow up and provide a resolution and that resolution still hasn't taken place yet. I was told I would get points and it never happened. Better communication would help with staff as well.

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Business trip to SFO

By

February 09, 2016

club

Had a great stay at the Crowne Plaza. Lovely room and really close to resaurants in Burlingame

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Nice location, great room

By

February 08, 2016

club

Nice clean room, great location, excellent surroundings.

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服務缺失

By

February 06, 2016

前台太忙~導致無法專心聆聽房客或來不及服務已住進的房客。
房內暖氣機噪音還是稍大聲了一些!!
整體環境尚可但附近可選擇的餐廳太少!!

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Great experience

By

February 01, 2016

club

We really enjoyed our stay and if in the area again would probably come back. The bed was a little hard for me but I am used to a foam bed. It was great that there was a comfortable chair and foot rest that I could use when I could not sleep in the bed at times.

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エアコンの音がうるさすぎ

By

January 31, 2016

エアコンの音がうるさすぎたため、ねれなかった
バスタブにお湯がたまらない、シャワーの温度が低すぎ
で、寒かった。  古さの割には値段が高。

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Great staff and customer service.

By

January 31, 2016

Outstanding staff, very courteous, friendly and helpful. Not just faking it.

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Staff

By

January 30, 2016

club

The staff was very helpful an efficient, I felt taken care of and valued, I will definitely come back

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Comfortable 4 night stay

By

January 28, 2016

platinumelite

Ticked all the right boxes for me, my main criteria being a quiet and comfortable room. The only noises I ever heard was from the hallway occasionally, no noise from adjoining rooms. Walls were well insulated.

Internet could be flaky on occasion but I was able to get my research completed.

Good location near the shoreline with a good walking path just across the street. Tried dinner one evening which was good if overpriced as usual at an airport hotel.

Walk to downtown Burlngame in 10 minutes for more food and shopping opportunities.

Overall, I would stay here again if in the area and the price was right.

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