Rated 3.8 out of 5 by 179
Rated 5.0 out of 5.0 by MaggieMc Room was very nice, loved the updated decor and bed so comfortable.
The front desk personnel were very professional and accomodating and answered our questions in a timely manner. We were meeting other family members there and were contacted when family arrived. Our room looked brand new, even had a small view of the Bay. We and several family members enjoyed the lounge (cocktails and, of course, all the football & baseball games) and had a wonderful dinner in the resturant (lots of selections and choices on the dinner menu); the service and wait-staff were excellent. We must comment on the breakfast - very good along with the service. Thank you and we will be staying there again - very soon I hope.
October 12, 2012
Rated 5.0 out of 5.0 by YaYa Friendly, helpful staff.
Very helpful location close to the airport to make flight deadlines.
October 11, 2012
Rated 4.0 out of 5.0 by SoCoVisitor Easy access and dreamy pillows
Finding the hotel was easy, since the offramp leads you straight into the driveway. The lobby was nice, with the added attraction of having direct entry to the restaurant and bar and the room was large and pleasant with a lovely color scheme; I loved the black-framed mirror. The bed was comfy, with a great choice of pillows. However, it took a very long time to get hot water in the bath (I gave up trying for hot in the sink), the reception on the large television kept scrambling, and there was a bright light coming in from the street through the curtains but no heavy shade to block it out. I reported the bad t.v. and was assured that it would be corrected. I had to cut short my stay, so don't know if that was resolved. I would definitely stay here again - but in a different room.
October 9, 2012
Rated 5.0 out of 5.0 by Josie43 Modern furnishings and comfortable bed
Updated contemporary TV, desk, drawers set-up. Bathroom
Counter and sink new and classy. Very quiet. Friendly and helpful staff. Very clean room.
October 6, 2012
Rated 5.0 out of 5.0 by Goldie Comfortable king sized bed and great room amenties.
We really enjoyed our stay at the Holiday Inn Express San Francisco. We stayed two nights and received excellent service throughout our stay. The shuttle service to the airport was really good. The amenities in the room were good.
As an Australian, I would have liked the chance to make a cup of tea in our room, however the only thing you supplied was coffee.
Otherwise, it was great.
September 23, 2012
Rated 1.0 out of 5.0 by JJM52 All good
Stayed two nights. The room was excellent and the staff very helpful.
We mover to Holiday Inn - Civic Center to be closer to town. It was good too but did not have a restaurant and lounge as nice as Houligans.
September 22, 2012
Rated 2.0 out of 5.0 by jump49 Cost versus value
A large group of us stayed at this property and attended a class reunion at the Conference Center next door. There was no group discount available when I called for reservations. There was a thirty dollar disparity between the cost of my room and the cost of the room for another guest in our party. There is a parking fee assessed on a daily basis. Our group spent a significant amount of money in the bar and restaurant and the staff and service there was excellent. I suggest staying at a property nearby while making use of the bar and restaurant. There are several options available in the area and there seemed to be no interest in making any kind of welcoming accommodations for our group.
September 15, 2012
Rated 5.0 out of 5.0 by long10 Very Nice
This Holiday Inn is located just north of the airport making it very easy to get to by the shuttle bus. The room seemed new and clean, The staff went out of there way to make sure I took the right shuttle at the right time to and from the airport.
September 13, 2012
Rated 3.0 out of 5.0 by Chiltgen Needs updated
Heating and aircon not working in room, message service unable to access
September 8, 2012
Rated 5.0 out of 5.0 by werker Nice Hotel
Great customer service, with nice & clean rooms, and a great location
September 6, 2012
Rated 4.0 out of 5.0 by Chiyoung Pretty good
We had to wait for the shuttle a bit, but overall the hotel staff was
friendly and it was clean.
September 4, 2012
Rated 3.0 out of 5.0 by Larry4567 Watch the elevators
The elvator in the north wing is a problem and doesn't come sometimes and has to be manually opened by pressing the open switch on the ground floor. They refurbished the rooms and forgot this key element.
July 26, 2012
Rated 5.0 out of 5.0 by baileydog quiet rooms
We had a very pleasant stay. Rooms were comfortable and the bed was wonderful.
July 15, 2012
Rated 5.0 out of 5.0 by senracpd Great Service..Park & Fly
Stayed overnight as we had an early morning flight out of SFO. We also choose to use the park and fly. The service was excellent and the van came right on time to take us for our early morning flight. Great Service, would definately stay there again!!
July 15, 2012
Rated 5.0 out of 5.0 by Froi Mi primer incursión en San Franciso
Fui mi primer viaje a los Estados Unidos. Elegí el hotel que me permitiera de manera fácil llegar a un alojamiento y de allí desplazarme al centro de la ciudad. La ubicación cerca del aeropuerto del Holday Inn International Airport fue lo mejor, además el traslado del aeropuerto al hotel también fue rápido en el shutle incluido en la estancia.
Por estar alejado del centro, es cómodo para descansar, y está cerca de una avenida principal para desplazarse. No es cómodo en el transporte público, el metro está muy alejado, y tienes que conocer los horarios de los autobuses para planear tu salida.
La atención del personal es amable y paciente.
July 13, 2012
Rated 4.0 out of 5.0 by Tyree Very convienent to Airport, great service
Arrived late at night after long flight from Vietnam. Desk manager very gracious and hospitable, gave us a loyalty upgrade to a very quite business suite. Early morning shuttle back to airport efficient and on time. Very good experience all and all,
July 11, 2012
Rated 5.0 out of 5.0 by AgateBlue A refuge from the prevailing SF weather
Nice lobby, free wi-fi, comfortable bed. nothing much else to say, wish the review didn't require 50 characters
July 10, 2012
Rated 5.0 out of 5.0 by Helaine Great Opportunity
I was attending an early morning conference at the Hotel. I was delighted that I could be transported to and from the airport even though I was travelling by BART from the East Bay. Staff were friendly and helpful. Room accommodations were perfect for my needs. The food was served in a pleasant in-house restaurant. All of this contributed to an excellent opportunity to learn after a restful night and unhurried morning.
July 10, 2012
Rated 5.0 out of 5.0 by gary great service
very friendly staff-nice resturant and an outstanding lounge
July 10, 2012
Rated 5.0 out of 5.0 by thegirls great service
I accidentally left my credit card in my room. I called as soon as I left, housekeeping and manager were alerted and searched my room. I was leaving for europe that evening. they found my card and kept it safe for me. They were very awesome about the whole ordeal.
July 10, 2012
Rated 5.0 out of 5.0 by BrenIsa Great service & food.
My husband & I enjoyed our stay here & were pleasanty surprised by how good the food was at the hotel restaurant.
July 10, 2012