Rated 3.4 out of 5 by 184
Rated 5.0 out of 5.0 by tfb236 A Great Location Near SFO
I stay here whenever I have to stay near SFO because of the location and the value. I have stayed here three times and I have always had a positive experience. The staff is truly professional, doing whatever they can to insure that you enjoy your stay. I like the fitness facilities at the Crowne Plaza as well as the access to the San Francisco Bay Trail. I have recommended the Crowne Plaza to friends, who shared my sentiments about the property. The next time I have to stay near SFO, I will return.
November 29, 2013
Rated 3.0 out of 5.0 by ARaigon Smelly and dirty room
When I first entered the room I could clearly smell cigarette smoke odor, which I certainly don't appreciate. Then I noticed the ceiling was dark white, which seems to be a clear sign of a room that has been used by smokers in the past and has never been painted after making the hotel non smoking only.
The air conditioning machine was noisy, specially when starting and stopping, but it was a necessary evil as the windows did not provide any air seal at all. Noise from the motorway and cold air entered through the closed windows all the time, so the a/c had to be on to compensate for the heat losses.
Carpet had very many stains and bathroom's ceiling was also dirty.
On the pro side, the food at the restaurant was second to none, and the staff was really nice. Additionally there is a shuttle service to the airport running every 30 minutes.
November 24, 2013
Rated 3.0 out of 5.0 by sandy200 great front desk staff
Front desk staff were the best part of the experience. Very friendly and helpful. Hotel has a 1970s feel. It was clean but the rooms were small. Restaurant was mediocre at best. Price was way too high for what you get.
November 24, 2013