Rated 4.2 out of 5 by 75
Rated 4.0 out of 5.0 by Will747 Centrally located
This hotel was within walking distance of the City. Very comfortable rooms and lovely buffet breakfast. Staff were very friendly and helpful especially the concierge.
May 18, 2013
Rated 3.0 out of 5.0 by honestK A couple of hiccups
Firstly, I had emailed IHG prior to travelling as we had 3 Crowne Plaza reservations for this trip and prefer to sleep with a blanket not a doona. Whilst this request did not go through to any of the hotels prior to our arrival; Melbourne immediately sent housekeeping up to make this change for us. When advised/requested, Canberra only came to the room during our absence and left a blanket on the bed but did not remake it so we had to drag the doona off and remake the bed. Also, the mattress on the first night was so uncomfortable (it transferred every partner movement resulting in a very disturbed night) that we asked to be moved for the second night - which was much better (the room had 2 beds).
Otherwise, other services and staff were good ... but overall ..?
May 17, 2013
Rated 4.0 out of 5.0 by smithy34 Great service
Our stay was made comfortable by all staff and service. Well done
May 5, 2013
Rated 4.0 out of 5.0 by Gadre Good service for value
i stayed first time at this plaza and was surprised with quality of service. Only downside was the room gets hot for no reason and had to start the air con sometime. Overall, great experience and will be back soon.
April 24, 2013
Rated 5.0 out of 5.0 by Al2329 Old faithful
Have stayed at the Crowne Plaza many times over several years. I find the location convenient with easy walking access to the City Centre, short drive to Manuka and Kingston as well as places like Belconnen for Canberra stadium. Staff are always courteous and helpful. Speedy check-in and check-out. Delicious food served through room service. And most importantly, a big comfy bed to rest your head.
April 19, 2013
Rated 5.0 out of 5.0 by ozziemale1964 Just the ticket
Everything you need in a great location. Good staff, nice view to park and great breakfast.
April 15, 2013
Rated 2.0 out of 5.0 by Neiltttttt Unprofessional counter staff
- not greeted as a PP gold member
- confusion in billing
April 12, 2013
Rated 5.0 out of 5.0 by Lyrian Great staff who remember you.
I love staying at the Crowne Plaza in Canberra. The staff, especially on the oncierge desk, treat me like family.
Quiet and restful. Excellent for business customers.
Food very expensive especially room service. My one gripe.
April 10, 2013