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Rated 4.3 out of 5 by 271 reviewers.
Rated 5.0 out of 5.0 by Excellent Service all round Would highly recommend this hotel. Nothing was too much trouble by the staff. July 5, 2014
Rated 4.0 out of 5.0 by Meals We dined in on two nights of our stay and felt the menu was a bit disappointing in its variety. And expensive for what was on offer. Also there was no option for a snack-type meal. However the quality of the food was very good. July 5, 2014
Rated 5.0 out of 5.0 by Great Service overall I would recommend this hotel to all I know. It is a great place and value for money. June 30, 2014
Rated 4.0 out of 5.0 by bathroom Considering teh quality and comfort of the establishment I was again disappointed that the shower was in the bath. I have asked previously for a room with a shower but this request seems to have been missed. June 29, 2014
Rated 4.0 out of 5.0 by Just Alright Nothing more than an ordinary 4* hotel not much good value for the money. June 29, 2014
Rated 4.0 out of 5.0 by Convenient location, clean, modern and well equipped rooms I found the new room configuration to be functional and comfortable although I would prefer the bathroom did not have the shower in the bath. The restaurant offers a simple but broad menu which lived up to my expectations. June 26, 2014
Rated 2.0 out of 5.0 by Not good value I was very happy with the service provided at the Redsalt restaurant, however the meals were pretty average for the price. The noise coming from the street below at 1pm and 3pm was annoying, made it difficult to sleep. Also the room rate was higher than quoted therefore will not stay here again. June 25, 2014
Rated 5.0 out of 5.0 by Service all Staff were very friendly and helpful. a smile and a laugh go a long way to making a person feel comfortable and welcome. June 25, 2014
Rated 5.0 out of 5.0 by Great property if at National Convention Centre! Great hotel for proximity to National Convention Centre. Good bed, pillows and blankets. Towels a little less plush than we recall in previous visits. (Oh BTW, been twice a year for last 4 or 5 years at least). Roadwork out the front is a pain when you check in as you have to go around the block to get back into the carpark (hotel could have opened their overflow parking to allow pass through!) STILL, after all these years a problem when a conference is coming or going as lift security requires a card touch for relevant floor only. AND as always, when you are trying to get bags down to the carpark on the last day, only ONE lift and not programmed wisely or in any way to make it efficient to get to carpark when many again are using to get bags to cars. But also as always, the staff are friendly, helpful and work with a smile. Didn't know that Priority Club (or no IHG or whatever it is called got you complimentary internet access) Would have been nice for someone to tell / remind us. Would we stay again - sure, if we were at National Convention Centre! June 25, 2014
Rated 5.0 out of 5.0 by Great Staff I would like to Thank the staff for all the assistance given during my most recent stay, The staff at the front desk, you guys are the best!, Thanks again. June 23, 2014
Rated 5.0 out of 5.0 by Great city hotel option Located in walking distance to the CBD with responsive staff and an excellent standard of facilities. Continue coming back, dependable June 22, 2014
Rated 4.0 out of 5.0 by Nice stay The room was nice, the check in staff need more training on customer service and information regarding the facilities. June 19, 2014
Rated 4.0 out of 5.0 by Great service - equipment not good Service and friendliness of staff was great. Let down by old equipment - TV not working, bathroom needs upgrade June 18, 2014
Rated 5.0 out of 5.0 by Lovely room and great bed Enjoyed the outlook of Glebe Park from this hotel and also the comfort and cleanliness of the room. Very nice having a 'window seat' lounge to enjoy the park view even more. The bed was extremely comfortable and the noise level within the hotel was whisper quiet. Well done. June 18, 2014
Rated 3.0 out of 5.0 by Comfortable room poor restaurant service The room and motel staff were great. Unfortunatley the service in the restaurant was poor and slow. They also overcharged on the final restaurant bill. June 18, 2014
Rated 5.0 out of 5.0 by Great service and very comfortable bed Great service and very comfortable bed. Thanks for a wonderful weekend away June 18, 2014
Rated 5.0 out of 5.0 by Customer Service On the night I arrived, the hotel lobby was busy, it was cold and wet outside and flights had been delayed. The staff were effective and efficient on greeting and dealing with guests even though some were obviously high maintenance. In particular, Sunil was impressive in his attention to detail, confidence and respect in dealing with me. The lobby and bar staff displayed outstanding Customer Service that night! June 16, 2014
Rated 5.0 out of 5.0 by Spacious Room and great service Our room had 2 large beds which were every comfortable. The room temperature was able to be adjusted to our liking. The desk service was very friendly and we enjoyed a lovely buffet breakfast in the restaurant including great coffee. The location is very convenient - we could walk to the Theatre, shops and the Casino is right there. June 16, 2014
Rated 4.0 out of 5.0 by Efficient and Effective Service As per our previous visits to Crowne Canberra we were greeted with a sunny disposition. The manager on duty answered and delivered on issues of the TV in our room and parking. The in room dining was excellent and the bedroom and bathroom facilities were comfortable. The outside of the hotel needs a little uplifting and upgrading as it really doesn't do justice to the quality of the hotel as a whole. We will always stay here on our return trips to Canberra. Thanks! June 13, 2014
Rated 5.0 out of 5.0 by excellent staff Hi - good experience from moment we were greeted at reservation desk the dinner was well presented & we all enjoyed our different courses room was peaceful & a good size for the 3 adults choice of fresh juice & eggs to your preference was great as were the staff at breakfast Well Done to all..... June 12, 2014
Rated 4.0 out of 5.0 by Always pleasant I do like the Crowne Plaza Canberra, it's extremely convenient to the city for shopping and restaurants. The beds are comfortable and always offer a good nights sleep. June 12, 2014
Rated 5.0 out of 5.0 by Great weekend! The staff were extremely polite and helpful. The rooms were clean and the view of the park was fantastic. There was a little bit of noise from other guests on the Saturday night which interrupted sleep but this is not unusual in a busy hotel. Loved the hotel, loved the location and had a wonderful weekend. Would highly recommend a stay when in Canberra. June 12, 2014
Rated 5.0 out of 5.0 by Everything we needed This was the second time we've stayed at the crowne plaza and it is still a very nice hotel to stay in. The room was spacious and the bed very comfortable, but I always judge a hotel by its breakfasts and this was very good. Things you expect to be hot were hot, unlike a lot of hotels these days. Well located for the city and only a short walk to Lake Burley Griffin. Car parking at a reasonable price and our room was ready for us when we arrived before lunch time which is always appreciated. We will look to stay here when next in town. June 12, 2014
Rated 5.0 out of 5.0 by Excellent location for Royal Thearte We went to Canberra to see James Blunt perform at the royal theatre (National Convention Centre). The Crowne Plaza was perfectly located for this, just a 2 minute walk away which made everything so easy. June 11, 2014
Rated 4.0 out of 5.0 by Booking We were grateful that hotel could make a room available with short notice June 10, 2014
Rated 5.0 out of 5.0 by Great service and clean room with highspeed internet Crowne is my preferred choice when I visit Canberra on business. Although the location is away from my workplace the atmosphere and the service provided by Crowne is excellent. The staffs care about the visitors and provide an excellent service. The rooms are clean and very quiet. The beds are quite comfortable. My corporate rate does include access to highspeed internet and gives 3GB per day which is more than enough for me to participate in web conference with work colleagues. The location also good as all the restaurants along Bunda street are within walking distance. Overall this is my preferred hotel to stay in Canberra for business or leisure. June 10, 2014
Rated 3.0 out of 5.0 by Kind of disappointed this time After staying here a few times before I was mildly disappointed on my last stay. -The room thermostat was impossible to control even pumping it up to 27 degrees -Ripped hand towels -room service trays left outside the front door until the next morning Thanks Gav June 9, 2014
Rated 5.0 out of 5.0 by Great I travel for work about four months out of the year and the Crown Canberra is my favorite hotel. The staff is great, they are very attentive and make you feel at home while away. I am always we received from the entire staff. June 9, 2014
Rated 4.0 out of 5.0 by Great view and large room Except for a tiny amount of foreign hair in the bath, we thoroughly enjoyed the experience, The restaurant was excellent both for dinner and breakfast. Service to the table was excellent. June 7, 2014
Rated 5.0 out of 5.0 by Comfortable bed Always stay at Crowne Plaza when ever in Canberra, close to shops clean staff always cheerful and helpful can answer any question Would not stay any were else. June 6, 2014
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