Crowne Plaza Canberra

Hotel Front Desk: 61-2-62478999

Hotel Fax: 61-2-62574903

Hotel Email: reservations.cbrbs@ihg.com

Check In: 2:00 PM | Check Out: 11:00 AM | Local Time: 7:30 PM


Airport
Canberra International Airport (CBR)

- Distance from hotel: 7.46 MI/ 12 KM East l

- Follow signage to Parkes Way

Train
Canberra Railway Station

- Distance from hotel: 3.91 MI/ 6.3 KM

- Head west on Burke Cres towards Wentworth Ave. Turn right onto Wentworth Ave. Continue onto Bowen Drive. Exit onto Kings Ave/Tourist Drive 1. Slight right to stay on Parkes Way. At the roundabout, take the 2nd exit onto Coranderrk St heading to Gungahlin, Yass, Goulburn. Turn left onto Constitution Ave. Turn right onto Allara St. Continue onto Binara St. Crowne Plaza Canberra will be on the right

Print Hotel Fact Sheet

- Car Parking Available

- Self-Parking Fee: 18.00 AUD

- Valet Parking Available

- Valet Parking Fee: 25.00 AUD

- Secure, undercover car parking is available for guests of the hotel.

Print Hotel Fact Sheet

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Hotel Highlights

We offer a range of state of the art hotel facilities to meet the needs of couples, families, large groups and solo travellers. Our 296 contemporary guestrooms offer premium amenities including flat screen TV, private ensuite and ergonomic workspace for business travellers. Enjoy plush bedding, plenty of space to spread out, and stunning views over the city and Glebe Park.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.3

based on 398 reviews
93%
Recommend This Property
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Ratings Breakdown

398reviews

  • 5 Stars
    213
  • 4 Stars
    128
  • 3 Stars
    40
  • 2 Stars
    10
  • 1 Stars
    7

Excellent Location

By

January 28, 2015

We had a great stay at Crowne Canberra. The staff were excellent and were able to manage the demands of 2 international football teams and heightened security as well as cater to our needs as leisure travellers. Well done.

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my experience

By

January 20, 2015

Staff fantastic

but the hotel needs a face lift and a lobby bar that is open at all hours was hard to get a drink or a coffee.

it appears not enough money is spent on hotels here in Australia instead in other regions like Asia hence why the experience of staying at these hotels feel so average its a shame really makes me think twice staying at this hotel chain or any other property they have

overall Australia hotels are very average and one must question weather they should hold there star rating. its a shame cause the staff take pride in giving the best service possible.

cheers

nick

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Room unsleepable

By

January 20, 2015

club

Aircon wasn't working on a very hot night in Canberra. Notified reception 4 times, they brought a broken fan on the third call, but had to take it away because it didn't work. The Manager never came back he sent someone with the same fan that was broken, but taped up!! which vibrated all nite. No sleep because of temperature and fan noise.
For the first time in 12 years I used my asthma puffer because I couldn't breathe! Given we had two double beds I had to sleep in a chair as I couldn't breathe with the body heat from us both made it unbearable!
Ineffective management of the issue, no alternative solutions, no consideration for our circumstances and discomfort, offered a free breakfast!!
At around 10am in the morning maintenance attended the room and found the valve was broken and had to manually open it! My last half hour was with a working Aircon!!
On check out, reception tried to charge me for breakfast and when I disputed he checked the notes!
I told him it was my worst hotel experience and he ignored me! Did not acknowledge my issues at all!
Took my money and sent me on my way!
That was the most disappointing part off all!
Do night managers not bring day staff up to speed? I left a comment card with my concerns and contact details but no calls? Lack of care is disappointing!!

I travel regularly for work and personal and must say this was my worst experience but the management of the issues was the worst I have ever experienced! Very poor and unacceptable in the service Industry!

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great location and service bathroom needs update

By

January 17, 2015

club

The hotel is nice and comfortable, very comfortable bed and pillows but the bathroom is out dated and looks worst for ware. The staff nice and friendly and helpful. great location but parking is expensive and this is a bit of an issue for me when considering future stay. It was OK for a couple of nights but would not like to pay $18 per day if staying for a week, would consider other hotels with free parking.

Posted byHotelStaff
January 21, 2015
Thank you for your recent review. We hope you enjoyed your stay and that our beds provided a good rest. We look forward to seeing you at Crowne Plaza next time you are in Canberra. Kind regards General Manager
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