Rated 3.7 out of 5 by 120
Rated 5.0 out of 5.0 by MS72014 Great Location
Ideal location for trip purpose. Easy to access main travel corridors. Numerous dining options within walking distance.
July 28, 2014
Rated 3.0 out of 5.0 by Tamara64 Excellent Customer Service but Poor Hotel Quality
The customer service provided at this hotel was excellent with the exception of one of the dining room staff. The young man that took care of my room service was wonderful. The bathroom is in terrible need of updating!!! The tub did not drain properly at all. There were dead creatures under the bathroom counter. A bit unnerving. I also had to request an iron which was a bit annoying but was taken care of immediately.
July 28, 2014
Rated 5.0 out of 5.0 by Uglyjimmy Great place
Enjoyed the pool, room service was inadequate, staff was friendly. Overall great experience.
July 22, 2014
Rated 4.0 out of 5.0 by nnoeeey Comfy, enjoyed the aromatherapy packet.
Overall I was pleased with my stay, will stay again when I am visiting for business.
July 22, 2014
Rated 5.0 out of 5.0 by Shallows Perfect Staycation !!
affordably and competively priced hotel as compared to the places in phoenix and scottsdale. hotel had a great mix of modern amenities (nice beds, sheets, decor, bathrooms, TV's, clock) with grounds that were relaxed, spacious and harkened to a more relaxed spacious time. Pool, jacuzzi and deck was very large with dozens of lounge chairs and several umbrella covered tables and chairs. Very easy to find a quiet private spot at pool area. Salt pools were suprisingly warm in the middle of the summer and jacuzzi was not much warmer than pool which was suprising. Main lobby had class. Cool old car on display, piano in the lounge, flavored water and several today's newspapers available. The grounds were messy from monson that blew through and took 12-18 hours to be cleaned. Some room service dishes were left in hallways for several hours. Overall My wife was pleased. She'd like to return the San Marcos perhaps on our next Staycation. Sam
July 19, 2014
Rated 4.0 out of 5.0 by J6H3 Overnight Experience
Clean and comfortable room combined with great food service made our experience a memorable one. I would recommend this facility to my friends because I would definitely return to this particular Crowne Plaza.
July 15, 2014
Rated 1.0 out of 5.0 by Bill Joe Bob Stay Away
Can't recall staying at a worse resort ever! Had to change rooms twice just to get a working shower...all drains were filthy. Felt very sorry for a competent staff who started with an apology, then were nearly in tears.
July 13, 2014
Rated 5.0 out of 5.0 by joanne75 comfortable beds,
rooms were clean , pool area super. breakfast was excellent , great tast and HOT
July 7, 2014