Rated 3.7 out of 5 by 130
Rated 4.0 out of 5.0 by ODgreen clean and quiet
A clean quiet and comfortable stay. Staff is very friendly.
August 22, 2014
Rated 5.0 out of 5.0 by dmaxpwrd The experience that you will compare to all others
Our stay was awesome. great staff, great rooms, loved the patio (balcony), was nice to defrag in the evening. very quiet, and well located.
August 15, 2014
Rated 3.0 out of 5.0 by craftyagentmom Reasonable Value
Touted as luxurious, they fall a bit short, but if you don't pay a premium price for this property you won't be disappointed.
August 14, 2014
Rated 1.0 out of 5.0 by mhl13 Poor Experience - San Marcos
This facility appears nice from the road however the experience we had was less than expected. Kids running in the walkways and guest arguing prevented us from sleeping, staff failed to respond.
The second night appeared to start the same so we checked out at 10PM and left. Staff suggested we contact manager after we told why we were checking out.
August 13, 2014
Rated 4.0 out of 5.0 by Wowdao Great place to stay and relax
This is the second time I stayed here for a business trip.
I will always come to Crowne Plaza when I am in the area.
August 12, 2014
Rated 5.0 out of 5.0 by Sitka1 Great Customer Service
Being from Alaska, and visiting the great Phoenix area in late July - the humid temperatures were challenging for me. Howeve, the people - the great customer service, made my stay very enjoyable. From the check in experience with a smile and great attitudes, to the lobby staff to the food and beverage staff to the housekeeping staff - they went above and beyond with their excellent customer service.
August 12, 2014
Rated 3.0 out of 5.0 by trippingpara Business Trip
Overall, hotel property was nice and staff was very courteous. Biggest compliant is with the cleaning staff. They seem to just do the bare minimum. During my stay it was common to see trays of food from a guest's room service after breakfast still sitting there in the Arizona heat in the early evening (all hallways are exterior not interior). My shower stall had clumps of hair from a previous guest clinging to the walls and I'm not talking about a strand or two but large clumps.
August 10, 2014
Rated 5.0 out of 5.0 by ohbabs laid back weekend
We really enjoy the old town Chandler area. It was fun to stay at the San Marcos and walk to the great brew pubs and bars nearby. Our executive suite was so comfortable. The historic San Marcos is lovely place to relax. Simple pool and huge hot tub that was open until midnight! Great in room dining, speedy and delicious! I wanted to stay another night!
August 8, 2014