Crowne Plaza Phoenix - Chandler Golf Resort

Hotel Front Desk: 1-480-8120900

Hotel Fax: 1-480-8995441

Hotel Email: reservations@sanmarcosresort.com

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Sky Harbor Airport - Phoenix (PHX)

- Distance from hotel: 18 MI/ 28.97 KM South East l

- 202 East to 101 South. Exit Chandler Blvd. Head EAST 3 miles and turn right on California Street. Resort will be straight ahead.

Chandler Municipal Airport (CHD)

- Distance from hotel: 5 MI/ 8.05 KM South West l

- Exit NORTH, Turn NORTH on Chandler Blvd. Travel WEST to Arizona Avenue. Travel NORTH on Arizona Avenue to Buffalo Street. Turn WEST on Buffalo St. San Marcos Resort is on left.

Train
Phoenix, Arizona - PHA

- Distance from hotel: 20 MI/ 32.19 KM South East

- Exit EAST to 202 EAST to 101 SOUTH. Exit Chandler Blvd. Travel East 3 miles to California Street. Turn Right on California, San Marcos Resort is straight ahead.

Print Hotel Fact Sheet

- Car Parking Available

- Complimentary Daily Self-Parking

Print Hotel Fact Sheet

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Hotel Highlights

Whether you want a boardroom meeting, a legendary courtyard wedding or a lavish ballroom fête, our Arizona resort's 35,000 square feet of flexible event space and dedicated staff can accommodate you.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.0

based on 263 reviews
81%
Recommend This Property
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Ratings Breakdown

263reviews

  • 5 Stars
    122
  • 4 Stars
    70
  • 3 Stars
    31
  • 2 Stars
    22
  • 1 Stars
    18

Food and Beverage Dept Lacking

By

March 27, 2015

club

Based on the rate hikes for time of year you'd think this hotel would expect to be busy. This was not that case for the food and beverage dept. Service in the restaurant was horrible, often times, non-existent. There was no courtesy or helpfulness when we tried to order food to be sent to our room. The bartender couldn't help us, the front desk physically walked my husband into the kitchen to order. Once there, he was told that they were out of pretty much everything because "they got slammed". I'm sure you expected to be slammed, it's peak season!

On Saturday night there was only one bartender who was not happy to be so busy and by himself. How did they not realize they'd need to staff for the increased traffic? There was a festival that day so all the neighboring bars were packed. We figured we'd hang out at the hotel bar instead so we could all be together. I was able to get one drink and in the middle of ordering the bartender left me to take someone else's order. He came back and had to ask me again what I ordered because he forgot. Probably would have remembered if he made it immediately after me ordering instead of helping another older, possibly more affluent looking couple. Not the post-wedding after party I had in mind!

The bed was incredibly hard and the pillows were like 5 year old pillows that you save only so your dogs can lay on them in their crate. I chose this hotel for my wedding guests because of the location but really wish there were other options on the area. The service and amenities were on par with a much less expensive hotel (Holiday Inn type).

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Great Courtyard

By

March 26, 2015

Great Courtyard and can't beat location for BBQ fest, wedding, or walk to night out.

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check in

By

March 23, 2015

platinumelite

After calling two times in two days and following the directions my wife and son waited four hours to get a room after calling and being told they will have one. I was not there so they did not have a car and were to a degree stranded after having plans to swim and be in the room for the five or six hours I was not going to be there. One at the front desk was very kind and understanding but not the other involved. Nice place but don't tell us something if its not going to happen. May very well have been a new employee now that I think back ....but ...have them ready to go !!!!

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Great location and beautiful property for work and play...

By

March 22, 2015

club

Loved the hotel and property. Had a few problems with the mattress and shower drain. Pool was great, fitness room was average. Most of the staff was excellent.

Not much of a newlywed experience unfortunately during our 3 week stay. Not a single word.

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