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Rated 4.2 out of 5 by 156 reviewers.
Rated 4.0 out of 5.0 by 员工服务贴切,周到 房间整洁,舒适。 硬件部分有改进空间,略感陈旧和压抑。 进入楼层后指示标示不明确和醒目。 早餐环境不错,服务及时周到。 礼宾部的接待生工作态度好,但业务需要进一步培训 August 28, 2014
Rated 4.0 out of 5.0 by 服务不错 酒店服务不错,单房间味道较大,等等洲际开业中...................................................... August 26, 2014
Rated 5.0 out of 5.0 床铺舒适,服务一流 酒店位于长沙市中心,周边吃饭娱乐等都很方便, 交通也非常方便。 房间很有历史了,但是很整洁。 只是我这次住得房间的通风效果一般,也许老酒店都有这个问题,房间有一点返潮的味道。 酒店的工作人员服务都很好,尤其是25层俱乐部的工作人员,非常热情。 August 26, 2014
Rated 4.0 out of 5.0 by 床头有电源插座,非常方便 床头有电源插座,非常方便床头有电源插座,非常方便床头有电源插座,非常方便床头有电源插座,非常方便床头有电源插座,非常方便床头有电源插座,非常方便床头有电源插座,非常方便床头有电源插座,非常方便床头有电源插座,非常方便床头有电源插座,非常方便床头有电源插座,非常方便床头有电源插座,非常方便床头有电源插座,非常方便床头有电源插座,非常方便床头有电源插座,非常方便床头有电源插座,非常方便床头有电源插座,非常方便床头有电源插座,非常方便床头有电源插座,非常方便 August 25, 2014
Rated 4.0 out of 5.0 前台服务号 前台服务好........................................................................................................................................................................... August 22, 2014
Rated 2.0 out of 5.0 到了重新翻修的时候了 一直以为无论在世界何地,IHG的皇冠假日酒店能一直保持好的品质,正如我在很多其他城市出差所享受到的一样。但是长沙皇冠假日酒店低于我的预期,无论是走进前厅、房间,还是酒廊,给我的感觉这仅仅是一家冠了皇冠假日的牌,但根本是一家很Local的旅馆,这种感觉来自很多方面,主要还是硬件方面的落后,装修、用品、设施陈列等等,这些都急需改善。 By the way,整体员工的服务和素质还不错,这点值得表扬。 August 21, 2014
Rated 3.0 out of 5.0 by 服务一流,硬件尚差 从预定到办手续、入住直至结帐离店,感觉整体服务质量是一流的,虽然酒店外部环境处于施工状态,市政设施有待维护,底层商业街给人杂乱感觉,但进入酒店内部后,从大堂直至房间,整体感觉较好。入住后,浴室的水流到卫生间后,发现积水不能进入地漏,水流不下去。原因应为酒店装修时,在铺地砖时没有形成一定的倾斜坡度,装修质量不过关。 August 21, 2014
Rated 4.0 out of 5.0 by 位置优越,购物方便 老酒店,地理位置尚可,就是出门打车辛苦,礼宾部不主动服务啊。卫生良好,对会员识别度高,各方面平平淡淡吧,无惊喜。 August 20, 2014
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