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Rated 4.2 out of 5 by 123 reviewers.
Rated 5.0 out of 5.0 by 长沙舒适的住宿哦 来长沙蛮不错的商务住宿,免费的早餐,舒服的枕头与床,很不错,尤其是热情的人员!有免费的往返于机场的酒店汽车接送,对于赶飞机的商务人士来说,这项服务很好,关键还是免费、准时准点! July 13, 2014
Rated 5.0 out of 5.0 by 服务很好 整体服务不错,态度很好,空调有些问题,屋内的拖鞋可以在每天的整理房间时清理掉,总体来说非常不错,如果有机会我会再次入住。浴室的话要及时放入卫生纸 July 12, 2014
Rated 1.0 out of 5.0 by 这是我住过的酒店中最差的 这是我住过的酒店中最差的. 1.酒店泳池不能使用没有预先通知,到店后才知道. 2.房间未打扫干净,有瓜子壳. 3.空调温度没到就停了,感温器有些失灵. 4.服务倒是可以,回馈说下次升级房间,但是这次感觉不好,下次不会住了 ps: 看到大楼logo,却很难找到大门 July 11, 2014
Rated 4.0 out of 5.0 by 老酒店了地理位置好逛街休闲购物都方便 老酒店了地理位置好逛街休闲购物都方便,还是值得一住,唯一不足打车真心不方便,到达当日下雨,想在门口借雨伞还是木有。。。 July 10, 2014
Rated 4.0 out of 5.0 by 房间舒适 酒店位置便捷,床铺舒适,前台服务很好。入住体验总体较好,房间舒适。 希望卫生及早餐服务能进一步提高 July 10, 2014
Rated 2.0 out of 5.0 床垫太软,卫生有点差 比之前住的假日酒店都差,非常失望!本来订的是住两晚,结果第一晚就被太软的床垫加上刺鼻气味十足的加的木板垫折腾了半宿,住了一晚赶紧逃离。 July 3, 2014
Rated 5.0 out of 5.0 by 湖南人的热情 印象非常好的酒店,行政酒廊的接待人员做得非常到位,相比之下西安的皇冠假日酒店虽然新些,但服务质量却非常差了。湖南的皇冠酒店真值得推荐。 July 3, 2014
Rated 5.0 out of 5.0 by 虽然离开,却深深不舍 因为工作的缘故,入住有9次了。 从陌生,到相识,到相知,这是一个漫长的过程;但是至始至终的都是关怀和热情。 感谢这里的每一位提供服务的同事,让我有了回家的感觉。 尤其是行政楼层的Iris,热情,细心,专业。 十分盼望下次相遇! July 3, 2014
Rated 5.0 out of 5.0 by 服务人员的服务质量 服务人员的专业度高,无论是前台、礼宾部、还是餐饮等等都以礼相待,,嘘寒问暖令我感觉特别温馨,有家的感觉;当我遇到楼上装修噪音的问题时,当时心情相当恼怒,但是前台服务人员的真诚道歉和快速的反应以及给我客房升级的处理方案,令我怒气全消,这么好的服务令我印象深刻。 July 3, 2014
Rated 5.0 out of 5.0 by 细节的贴心 因为办理入住当天,是我的生日。酒店工作人员主动贴心的送上了生日蛋糕,这让我很感动。房间设计的很温馨,让我有了一次很愉快的入住体验。如果需要提上一点意见的话,希望客房卫生在打扫淋浴间的时候,可以多注意门把手附件的卫生。希望你们越来越好。 July 2, 2014
Rated 4.0 out of 5.0 希望改进 酒店进门和check in都还可以,但是刚进房间的时候房间有一点异味,类似发霉的味道!希望可以查找源头,并且给予改进! July 2, 2014
Rated 3.0 out of 5.0 by 床铺舒适,房间陈旧, 入住的房间,霉味重,需要开空调来减少味道,,浴室无抽风设施,如厕后,味道无法散去,这不应该是皇冠假日应有的水准, June 30, 2014
Rated 5.0 out of 5.0 不错的酒店 由于业务的关系只有早餐是在酒店用,早餐很好品种也还算丰富;客房房间很好、很干净、很舒适。酒店位置也不错,离江边很近。出行也很方便。 June 29, 2014
Rated 4.0 out of 5.0 by 服务态度好 虽然装修比较老旧,但是电器与服务态度还是符合皇冠假日标准的,还是推荐入住。另,期待长沙洲际酒店的开业啊!如果能有开业体验就好啦 June 29, 2014
Rated 5.0 out of 5.0 by 服务好 员工积极关爱,生病时员工无微不至的关怀,是的我下次到湖南出差时也同样选择皇冠假日酒店。希望武汉也能有皇冠假日酒店。 June 29, 2014
Rated 3.0 out of 5.0 by Broadband internet Internet connectivity was poor and constantly dropped off, and speed was slow too. Need a more smooth and stable wireless internet network. June 26, 2014
Rated 4.0 out of 5.0 by 床铺舒适,服务好。网络速度太慢 优点:服务好,卫生条件好。餐厅早餐种类较多,味道可口哦。早上去机场的时候,楼下服务生非常尽职,尽快帮助顾客找出租车。 缺点:唯一不足是网络速度太慢。 June 25, 2014
Rated 5.0 out of 5.0 by 客房舒適 客房舒適, 早餐很豐富, 員工有禮, 交通很方便, 就在地鐵站出口旁邊, 附近很多百貨商場, 就在市中心的鬧區, 非常方便. June 22, 2014
Rated 4.0 out of 5.0 by 内部设施尚可,酒店外观陈旧 地理位置好,内部设施略显陈旧,外观及大堂让人第一印象颇差。早餐品种一成不变,选择不足。服务态度不温不火,还不错。 June 18, 2014
Rated 4.0 out of 5.0 by 床铺舒适 床铺舒适 服务总体到位 1322房间的抽水马桶按钮不太好使 卫生间的水池台面(梳妆台)有水渍,没擦干净 June 18, 2014
Rated 5.0 out of 5.0 by 床铺舒适,服务一流 早餐的品种较少 *************************** *************************** *************************** *************************** *************************** *************************** *************************** *************************** *************************** 没有其他了 June 18, 2014
Rated 4.0 out of 5.0 是否有区别对待 不知是否因为是免费更换的原因,安排的房间在最角落里,面积比较小,房间结构也不规则,感觉这样对待会员有点让人寒心。 June 16, 2014
Rated 5.0 out of 5.0 by 工作人员服务热情,床和枕头舒适 在我入住洲际集团的几次酒店中,印象最深刻的一次,服务最好的一次。值得表扬。对顾客提出的要求,竭尽所能的满足。每一个见到的工作人员都很热情。 June 13, 2014
Rated 5.0 out of 5.0 整体服务很好 整体服务很好,性价比挺高!出行非常方便,地铁就在酒店楼下! 尤其前厅的办理入住及退房速度非常快! 员工很乐于助人!值得表扬! June 11, 2014
Rated 5.0 out of 5.0 总体不错 酒店服务非常好,预订部在得知蜜月旅行后,免费提供一瓶红酒。前台人员也赠送两个IHG大中华地区的Pin。总体来说,前台和礼宾人员非常友好,酒店位置比较优越。 June 10, 2014
Rated 4.0 out of 5.0 by 很舒适,服务不错 酒店的位置风景稍微差了点,其他整体没什么问题,为什么要五十个字啊啊啊啊啊啊啊啊啊啊啊啊啊啊啊啊啊啊啊啊啊啊啊啊 June 7, 2014
Rated 4.0 out of 5.0 by Nice service your staff was very attentive and the services is good. I have not really use the Spa or swimming pool but the breadfast price is reasonable. Hotel location is right on the city center and is convinence to move around. The only thing that I can comment on this hotel is the hotel is bit old and a remodel of the hotel will be great. June 6, 2014
Rated 4.0 out of 5.0 by If you need to be in downton Changsha for business, look here i had business downtown for several weeks. the staff was very nice, attentive, and quick to respond. Note: some speak better english than others, but there is always someone they can call on to help if you do not speak chinese. breakfast was good and the staff was helpful. if i needed to return to Changsha, i would stay here again. June 5, 2014
Rated 5.0 out of 5.0 by 端午节期间的入住 30-1日入住两天,第一天到店较晚,与预订部沟通后保留好房间,白金卡升级到高级套。每日开夜床都有小甜点,长沙温度很高,房间温度控制的很好,酒店的礼宾很有礼宾帮忙寄存了行李,总体来说服务很不错。但是早饭有一点问题,西点不是很新鲜,丹麦酥等是凉的,都是软的了。牛奶配的麦片的不应在一个大碗里放置,很多麦片因为气温缘故都粘在一起了,不过当地的特色米粉还是不错的。 June 4, 2014
Rated 4.0 out of 5.0 by Comfortable bed and great service. but poor outlook Comfortable bed and great service. but poor outlook June 3, 2014
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