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Rated 3.9 out of 5 by 66 reviewers.
Rated 5.0 out of 5.0 Overall is very appreciateable, but one waitress is not so nice. Whatever the room, the lorby, the food, the lights in rooms, etc. are all good. One restaurant trainee is very good, but the pilot waitress is not so friendly. August 26, 2014
Rated 5.0 out of 5.0 by A friendly welcome An excellent greeting on first arrival. Where everything is taken care of. A smooth check in and bags brought straight to room. August 18, 2014
Rated 5.0 out of 5.0 by 主场酒店,越住越好 会员识别高。客房干净舒适,一如既往不错的早餐。如果酒廊食物能多点就更好了。之后入住无锡皇冠,果然需要预授,洲际旗下,不需要预授的酒店,我只遇到过两个,中江算一个,很舒心。以后会经常来住。希望一如既往的保持好服务。 August 12, 2014
Rated 5.0 out of 5.0 by 服务很好,房间很大。 服务不错,房间很大,电视小了点,电影频道太少。有的房间里面有香烟的味道,最好今后可以分为无烟跟非无烟楼层。酒廊送的饮料选择性太少。 August 6, 2014
Rated 4.0 out of 5.0 by Staff front desk service The level of English that the front desk staff have is variable. It was really good and helped immensely that two Dutch girls were also working in the hotel to help with the language barrier. Can't praise these two for their help. The concierge service is also really useful for getting around Changshu. August 5, 2014
Rated 1.0 out of 5.0 by 服务极差, 不推荐 很糟糕的体验。电话订了房间送餐。 一个小时没有送,打电话询问说查下。 半个小时后打电话取消的时候又说已经在送了无法取消。 果断取消,很糟糕的体验。 与crown plaza品牌不符 August 5, 2014
Rated 5.0 out of 5.0 by 很好的happy hour 及早餐 为了体验中江的happy hour而办理的入住,这个价位的皇冠的餐饮还是值的,印象深刻的反而是早餐,丰富,有我喜爱的豆浆油条。以后会继续入住,并推荐朋友入住。 August 1, 2014
Rated 5.0 out of 5.0 by 环境 整体很不错,但刚是会员对其他城市贵司酒店不太了解,还有入住是否有其他优惠,如某行信用卡等,还有贵司其他档次酒店的价位, July 31, 2014
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