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Rated 4.0 out of 5 by 69 reviewers.
Rated 5.0 out of 5.0 环境好、员工态度好,效率有待提高 总体住宿体验很好,酒店环境、内部清洁、员工态度都非常好。我的孩子较顽皮,酒店员工对他也有耐心。唯一需要提高的部分是手机交还速度。 September 10, 2014
Rated 5.0 out of 5.0 酒店舒适,服务一流,性价比高 酒店舒适,服务一流,性价比高,卫生度高。比较人性化设计与体检,效率算高。就是餐饮(早餐、晚餐服务人员服务意识与经验都欠缺)。 September 8, 2014
Rated 4.0 out of 5.0 by 提前入住,比较人性化 比预定的下午2点抵达并check in提前了1小时,询问过后前台工作人员欣然给安排了提前入住,避免了多余的等待,这点值得赞赏! September 8, 2014
Rated 5.0 out of 5.0 by Overall is very appreciateable, but one waitress is not so nice. Whatever the room, the lorby, the food, the lights in rooms, etc. are all good. One restaurant trainee is very good, but the pilot waitress is not so friendly. August 26, 2014
Rated 5.0 out of 5.0 by A friendly welcome An excellent greeting on first arrival. Where everything is taken care of. A smooth check in and bags brought straight to room. August 18, 2014
Rated 5.0 out of 5.0 by 主场酒店,越住越好 会员识别高。客房干净舒适,一如既往不错的早餐。如果酒廊食物能多点就更好了。之后入住无锡皇冠,果然需要预授,洲际旗下,不需要预授的酒店,我只遇到过两个,中江算一个,很舒心。以后会经常来住。希望一如既往的保持好服务。 August 12, 2014
Rated 5.0 out of 5.0 by 服务很好,房间很大。 服务不错,房间很大,电视小了点,电影频道太少。有的房间里面有香烟的味道,最好今后可以分为无烟跟非无烟楼层。酒廊送的饮料选择性太少。 August 6, 2014
Rated 4.0 out of 5.0 by Staff front desk service The level of English that the front desk staff have is variable. It was really good and helped immensely that two Dutch girls were also working in the hotel to help with the language barrier. Can't praise these two for their help. The concierge service is also really useful for getting around Changshu. August 5, 2014
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