Hotel Front Desk: 1-704-5279650

Hotel Fax: 1-704-5276918

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

Charlotte Douglas Intl Airport (CLT)

- Distance from hotel: 5 MI/ 8.05 KM West l

- Complimentary shuttle available

- From I-77 Take Exit 6B to Billy Graham Parkway and travel approximately five miles, exiting after the second traffic light at the Charlotte Douglas International Airport exit. Parking availability and locations will be indicated on signs along Josh Birmingham Parkway.

LYNX Light Rail

- Distance from hotel: 1 MI/ 1.61 KM North

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- Car Parking Available

- Complimentary Daily Self-Parking

- There are 457 complimentary on-site parking spaces available to our guests.

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Guest Reviews

Each review and rating we receive is verified to ensure that we display only information provided by guests who have actually stayed in the hotel.

Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 277 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Poor hotel experience


May 04, 2015


Would not receommend hotel. Cleanliness of rooms was a big issue.

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Just OK


May 01, 2015

OK, but not what I would expect of a Crowne Plaza. A decent stay, restaurant was marginal. Clean room, attempt made to update this older hotel. I might stay there again, but prefer newer properties. Guest services was nice and attentive.

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Love this hotel!


May 01, 2015

Great location, the hotels remodeling is grand....the only thing is you wouldn't know it from the outside. Inside is beautiful! Love the bar area and rooms!

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Great everything.


April 30, 2015


For the second time this year the NC Lions had an event here and the staff went out of their way may times to ensure that all was and went well. The upgrades to the physical hotel really made both experiences great and enjoyable. The staff works well with each other and you could tell you take care of your staff as we knew that they respected their supervisors and we enjoyed seeing them again.

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