Hotel Front Desk: 1-704-5279650

Hotel Fax: 1-704-5276918

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

Charlotte Douglas Intl Airport (CLT)

- Distance from hotel: 5 MI/ 8.05 KM West l

- From I-77 Take Exit 6B to Billy Graham Parkway and travel approximately five miles, exiting after the second traffic light at the Charlotte Douglas International Airport exit. Parking availability and locations will be indicated on signs along Josh Birmingham Parkway.

LYNX Light Rail

- Distance from hotel: 1 MI/ 1.61 KM North

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- Car Parking Available

- Complimentary Daily Self-Parking

- There are 457 complimentary on-site parking spaces available to our guests.

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Hotel Highlights

Indoor and outdoor heated pools; pool side Splash Bar serving cocktails and delicious appetizers from Food For Thought Restaurant and Bar. Friendliest hotel team in town, some have been here since the hotel opened!
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 155 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Like the direction of renovation.


October 27, 2014

Like the direction of renovation, but entry and checking location were confusing. Seema though the flow of patrons will be con fusing once complete.

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Experience comfort and silent night sleeping w/o xmas


October 20, 2014

A grand evening at any time during my visit. We shall return to Charlotte with the Crowne Plaza. Thanks, your service is without complacency or over used status quo, bright lights and old procedures and hotel habits of looking green at your method of payments. Felt save, no identity theft issues presented at check-in or out. I think you are headed in the right directions. Again, Thanks.

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Great bed and good service


October 19, 2014


Newly remodeled room. Very nice bath and nicely appointed room. Great bed that was very comfortable. Bed was not too firm which is hard to find in a hotel sometimes. Nice chair and large desk to work.

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Very pleasant stay indeed


October 17, 2014


Friendly service, clean room and great bed. Good breakfast buffet. Internet worked as you'd expect.

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