Hotel Front Desk: 1-704-5279650

Hotel Fax: 1-704-5276918

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Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

Charlotte Douglas Intl Airport (CLT)

- Distance from hotel: 5 MI/ 8.05 KM West l

- Complimentary shuttle available

- From I-77 Take Exit 6B to Billy Graham Parkway and travel approximately five miles, exiting after the second traffic light at the Charlotte Douglas International Airport exit. Parking availability and locations will be indicated on signs along Josh Birmingham Parkway.

LYNX Light Rail

- Distance from hotel: 1 MI/ 1.61 KM North

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- Car Parking Available

- Complimentary Daily Self-Parking

- There are 457 complimentary on-site parking spaces available to our guests.

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Hotel Highlights

Ideal location offering complimentary shuttle transportation to and from locations such as Charlotte Douglas International Airport, SouthPark Mall area as well as anywhere your travels may take you within a 3 mile radius of the hotel. Looking to head into Uptown? Take the Lynx light rail from a station close to the hotel with drop off in Uptown. We look forward to welcoming you soon!
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 306 reviews
Recommend This Property
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Unexpected Changes


June 02, 2015


The just completed remodeling has made this location less desirable. The elimination of the concierge lounge and complimentary breakfast makes this location less desirable than several HI Express locations in this same area.

Posted by HotelStaff
June 02, 2015
Thank you for taking time to write a review of our facility. It is unfortunate that our hotel amenities did not meet with your expectation. We appreciate your comments and apologize the hotel no longer offers a concierge lounge. Thank you!
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Bad reservation operators


June 01, 2015


I called the 800 number for reservation and got a foriegn speaking person. I knew it was bad when I asked about Carowinds tickets and they asked "How do you spell that". Long story short, the "Carowinds" package only includes breakfast and has nothing to do with tickets to the park, which I confirmed that with the operator twice before reserving room. Once I got there I was told that they have nothing to do with Carowinds tickets. Stuck in Charlotte and having to spend $160 more is not what I expected. Staff did try to accomodate, but what choice did I have either pay the extra money or drive almost 3 hrs back home. Whatever you do, ask for English speaking rep. and record your own conversation.

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May 29, 2015


Clean and comfortable room. When I got there, I forgot to buy water. But soon as I entered the room, there were a bottle of water on the table for the guest.

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MAC Swim Meet


May 28, 2015


Attended the MAC Ultra Swim meet in Charlotte with my daughter. Hotel is a 20 minute drive with traffic to downtown Charlotte...not too bad. Nice lobby with restaurant / bar area in a convenient area. Fitness facilities a bit small but adequate. Pool was nice being indoor and outdoor with much outside seating...rooms comfortable with clean white sheets. Food service for breakfast was good and dining menu is fine but somewhat limited in selections. Not sure if the room prices were high due to demand, but a bit over priced.

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