Rated 4.2 out of 5 by 43
Rated 5.0 out of 5.0 by Kayjohn Friendly, helpful staff
Lobby inviting, decorated for the holidays. Staff was very helpful and attentive. Room was clean, beds very comfortable. My only complaint is that the room and the bathroom was a little small, but for an overnight stay it was fine.
December 4, 2013
Rated 2.0 out of 5.0 by Cbuggy Maybe a 4 star hotel in the past
I booked this hotel thinking it was truly a 4 star hotel but the staff was very nice and friendly. The first room we went into smelled very musky, not sure if it had been used in a while or what so they gave us another room. The second room we had was better as far as the smell but when I went to take a shower it took forever for the water to get hot which was also fine but then I noticed the tub was stopped up and the water was standing about 4 inches in the shower. I had to take a shower with cold standing water in the bottom then I started to see hair when I got out and it wasn't mine. It was late so I said I would notify the front desk in the morning , my husband and I got up to go and get breakfast and by time we had come back house keeping had already cleaned the tub and apparently realized the tub was stopped up because the drain plug had been detached from the drain so I never said anything about it. I was just done by then and frustrated about this hotel plus when I booked the room it said that breakfast was included but it wasn't. The staff was very nice though.
December 4, 2013
Rated 5.0 out of 5.0 by Wanda0161 Friendly staff
Disappointed that not all the rooms accommodate guest with the use of a refrigerator and microwave. We prefer not to go out to eat so we will go to the local grocery and bring food items we can microwave for lunch/dinner. Unfortunately we discovered our room did not have one. However, we were able to find the right staff member that went over and beyond and brought a microwave to our room to use. In the future I will know to request a room with these items
December 3, 2013