Hotel Front Desk: 1-704-5279650

Hotel Fax: 1-704-5276918

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

Charlotte Douglas Intl Airport (CLT)

- Distance from hotel: 5 MI/ 8.05 KM West l

- From I-77 Take Exit 6B to Billy Graham Parkway and travel approximately five miles, exiting after the second traffic light at the Charlotte Douglas International Airport exit. Parking availability and locations will be indicated on signs along Josh Birmingham Parkway.

LYNX Light Rail

- Distance from hotel: 1 MI/ 1.61 KM North

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- Car Parking Available

- Complimentary Daily Self-Parking

- There are 457 complimentary on-site parking spaces available to our guests.

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Costs 10p per minute + network extras

Hotel Highlights

Indoor and outdoor heated pools; pool side Splash Bar serving cocktails and delicious appetizers from Birch Restaurant and Bar. Friendliest hotel team in town, some have been here since the hotel opened!
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 104 reviews
Recommend This Property
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Decent Stay


August 15, 2014


Not bad stay. Friendly Staff, they went above and beyond during my accommodation. Warning, the hotel is under construction

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Comfortable bed and ok service


August 14, 2014


Loved the hotel, but need exhaust fans to pull the dust from construction. Also need to work on elevators cause having only one out of four working with a full hotel isn't a great experience. The wait staff was pleasant, and manager was nice. I did not enjoy check-in. Overall I would go back. I won't allow one bad apple to ruin the bunch.

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Great place to get away


August 12, 2014

Great place to get away for a few days, even if it is just for business. I was in a newly renovated room, and it was awesome. The bathroom even has a lighted makeup mirror. Not too much around the area to eat inexpensive, and if you're on a budget, do not eat at the restaurant in the hotel. It is very expensive. Also, too many sports and news channels on the TV. There wasn't much else to watch. Couldn't get any of the variety channels to watch in the evenings, that most people get at their own home. Otherwise, I loved this place, and did not want to leave.

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Business Stop Over in Charlotte


August 08, 2014

Stayed 6 nights recently at the Crowne Plaza hotel. Hotel was undergoing refurbishment but the impact was managed and was minimal.
Overall the staff were attentive and friendly. I make special mention of the Shoe Shine man who added additional value and a high class finish. Food was great and the service was prompt and efficient. For a newcomer to the area the concierge service was a real bonus.
Really enjoyed the stay and would highly recommend as a hotel with excellent value for money.

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