Hotel Front Desk: 1-704-5279650

Hotel Fax: 1-704-5276918

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

Charlotte Douglas Intl Airport (CLT)

- Distance from hotel: 5 MI/ 8.05 KM West l

- Complimentary shuttle available

- From I-77 Take Exit 6B to Billy Graham Parkway and travel approximately five miles, exiting after the second traffic light at the Charlotte Douglas International Airport exit. Parking availability and locations will be indicated on signs along Josh Birmingham Parkway.

LYNX Light Rail

- Distance from hotel: 1 MI/ 1.61 KM North

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- Car Parking Available

- Complimentary Daily Self-Parking

- There are 457 complimentary on-site parking spaces available to our guests.

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Hotel Highlights

Indoor and outdoor heated pools; pool side Splash Bar serving cocktails and delicious appetizers from Food For Thought Restaurant and Bar. Friendliest hotel team in town, some have been here since the hotel opened!
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 170 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Lovely Lobby and Jimmy!!!


November 14, 2014


Jimmy at the front desk is awesome! From making my reservation,to checking in, he was a superstar! However, whoever Wendy is at the front desk may need more customer service training as her attitude was not appreciated over the phone. The property was beautiful especially the lobby. I was expecting a more fabulous room decor but found it to be very simple.

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Very Nice Hotel


November 14, 2014

We like staying in the Crowne Plaza Hotels, they are always nice and clean. Good staff well trained.
The bars stools were very uncomfortable.

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Good night sleep


November 10, 2014


Overall the newly renovated hotel was decent but not to the level I would expect for a Crowne Plaza. My hotel room had several issues and the staff fixed but no apology for the inconvenience. Lights burned out in bathroom, internet not working, door wouldn't close, keys not working, and electronic lock didn't work.

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Clean room great service


November 05, 2014


The staff was very helpful, knowledgeable and friendly. My room was comfortable, clean and quiet. Enjoyed my stay a lot.

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