Hotel Front Desk: 1-704-5279650

Hotel Fax: 1-704-5276918

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

Charlotte Douglas Intl Airport (CLT)

- Distance from hotel: 5 MI/ 8.05 KM West l

- From I-77 Take Exit 6B to Billy Graham Parkway and travel approximately five miles, exiting after the second traffic light at the Charlotte Douglas International Airport exit. Parking availability and locations will be indicated on signs along Josh Birmingham Parkway.

LYNX Light Rail

- Distance from hotel: 1 MI/ 1.61 KM North

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- Car Parking Available

- Complimentary Daily Self-Parking

- There are 457 complimentary on-site parking spaces available to our guests.

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Hotel Highlights

Indoor and outdoor heated pools; pool side Splash Bar serving cocktails and delicious appetizers from Birch Restaurant and Bar. Friendliest hotel team in town, some have been here since the hotel opened!
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 135 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Beautiful new renovations


September 24, 2014

I've gone there each of the last four Septembers for a conference, and have always had a good experience there. But this year, I hardly recognized the place. The renovations done to the bar/restaurant/lobby area are wonderful, and very attractive. So was my room. I will not hesitate to return.

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hotel construction


September 21, 2014

Great place taking into account the major construction being undertaken in lobby, etc

Posted byHotelStaff
September 25, 2014
Thank you for taking time to write a review of our hotel. The renovation construction should be complete within the next couple of weeks and hope you will afford us the opportunity to be of service in the future.
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Check in was great generally the staff was good


September 17, 2014


I used this hotel because I would be able to get a late checkout based on my Ambassador status. The guy I requested it from was adamant and almost rude about it.

The hotel was undergoing construction and remodeling which dulled the ambiance of the lobby area.

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Stayed for business in very nice upgraded room


September 16, 2014


Had a very pleasent stay at Crown Plaza. Close to the airport! Not very many restaurants in the area.

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