Hotel Front Desk: 1-704-5279650

Hotel Fax: 1-704-5276918

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Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

Charlotte Douglas Intl Airport (CLT)

- Distance from hotel: 5 MI/ 8.05 KM West l

- Complimentary shuttle available

- From I-77 Take Exit 6B to Billy Graham Parkway and travel approximately five miles, exiting after the second traffic light at the Charlotte Douglas International Airport exit. Parking availability and locations will be indicated on signs along Josh Birmingham Parkway.

LYNX Light Rail

- Distance from hotel: 1 MI/ 1.61 KM North

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- Car Parking Available

- Complimentary Daily Self-Parking

- There are 457 complimentary on-site parking spaces available to our guests.

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Hotel Highlights

Ideal location offering complimentary shuttle transportation to and from locations such as Charlotte Douglas International Airport, SouthPark Mall area as well as anywhere your travels may take you within a 3 mile radius of the hotel. Looking to head into Uptown? Take the lynx light rail from a station close to the hotel with drop off in Uptown. We look forward to welcoming you soon!
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 196 reviews
Recommend This Property
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Great stay


December 23, 2014


Attended a Christmas party in one of the banquet rooms and stayed one night. The food at the party provided by Crowne Plaza was far superior to most any banquet food I have ever had. The whole hotel looks as it had recently been updated and it looks spectacular.

Our room was very quite with a great bed providing a good nights sleep. The tv was a newer model LCD and had a great picture. The shower had a great shower head with very good water pressure. It was worth the stay just to take such a great shower.

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Would have been great if thermostat worked


December 22, 2014


Everything was nice, clean and updated. However the thermostat did not work and was about 80 degrees in the room.

Posted byHotelStaff
December 23, 2014
Thank you for taking time to review our hotel and please accept our sincere apologies for the issue you experienced in your guestroom. Please know we will have this issue repaired immediately. Thank you!
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A very nice hotel


December 18, 2014

We really enjoyed staying at this hotel. It was very clean and comfortable . The hotel was located near great restaurants and malls. It was also near the Billy Graham Library which was part of our trip.

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Excellent hotel, staff, and location


December 12, 2014


I stayed here to attend the acc championship. The two gentlemen at the desk at checkin were helpful and professional. The property had just been renovated and it looked great. The staff was helpful and the hotel was clean. I highly recommend this hotel.

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