Hotel Front Desk: 1-704-5279650

Hotel Fax: 1-704-5276918

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

Charlotte Douglas Intl Airport (CLT)

- Distance from hotel: 5 MI/ 8.05 KM West l

- Complimentary shuttle available

- From I-77 Take Exit 6B to Billy Graham Parkway and travel approximately five miles, exiting after the second traffic light at the Charlotte Douglas International Airport exit. Parking availability and locations will be indicated on signs along Josh Birmingham Parkway.

LYNX Light Rail

- Distance from hotel: 1 MI/ 1.61 KM North

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- Car Parking Available

- Complimentary Daily Self-Parking

- There are 457 complimentary on-site parking spaces available to our guests.

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Hotel Highlights

Ideal location offering complimentary shuttle transportation to and from locations such as Charlotte Douglas International Airport, SouthPark Mall area as well as anywhere your travels may take you within a 3 mile radius of the hotel. Looking to head into Uptown? Take the lynx light rail from a station close to the hotel with drop off in Uptown. We look forward to welcoming you soon!
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 242 reviews
Recommend This Property
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Great Location


March 02, 2015


This location is great......The hotel provides a shuttle to several areas including the light rail which takes you downtown. Free parking and great service.

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Comfortable, clean rooms and great service


March 01, 2015


The room I stayed in was very nice. The whole hotel has been updated and the staff is very helpful and friendly. I will definitely stay at this hotel again.

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Great staff and beautiful hotel


February 27, 2015


Overall my experience was extremely positive. The gentleman that greeted me at the entrance was very kind and offered to help with my bags. He also offered a very convenient parking spot that was close by the door. I appreciated that very much as I was traveling alone and it was late at night.
The Front desk check in was simple and very quick. She was very kind and shared information about the hotel and the recent updates.
My ONLY issue was with the hot water in my room. I was on the 10th floor and it took a long while before the water was hot enough for a shower.
Next time I will stay on a lower floor...otherwise it was a great experience.

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Staff very helpful


February 26, 2015


Was not what I expected. Average room that was cold did not get
the room warm until the night before leaving. No micro was and no fridge. Room was half cleaned. When the fridge arrival it was left on the floor. Was not satisfied at all

Posted by HotelStaff
March 02, 2015
Thank you for taking time to write a review of our hotel. Please accept our apologies for delivering less than a perfect experience. Please know we will follow-up and inspect the heating unit of your guest room to ensure it is working properly and pass on your comments to our housekeeping team. Thank you!
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