Hotel Front Desk: 1-704-5279650

Hotel Fax: 1-704-5276918

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Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

Charlotte Douglas Intl Airport (CLT)

- Distance from hotel: 5 MI/ 8.05 KM West l

- Complimentary shuttle available

- From I-77 Take Exit 6B to Billy Graham Parkway and travel approximately five miles, exiting after the second traffic light at the Charlotte Douglas International Airport exit. Parking availability and locations will be indicated on signs along Josh Birmingham Parkway.

LYNX Light Rail

- Distance from hotel: 1 MI/ 1.61 KM North

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- Car Parking Available

- Complimentary Daily Self-Parking

- There are 457 complimentary on-site parking spaces available to our guests.

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Hotel Highlights

Ideal location offering complimentary shuttle transportation to and from locations such as Charlotte Douglas International Airport, SouthPark Mall area as well as anywhere your travels may take you within a 3 mile radius of the hotel. Looking to head into Uptown? Take the lynx light rail from a station close to the hotel with drop off in Uptown. We look forward to welcoming you soon!
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 244 reviews
Recommend This Property
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

My Stay for 2015 CIAA


March 05, 2015


The service was great at the hotel the entire stay. The staff was so accommodating and the beds were so comfortable. Ms. Sharon, whom I presume was the hospitality manager was great! She made sure all of our needs were met at all times.The breastfast was included as part of the advanced room package that I purchased and it was well worth it. The fruit was fresh and the food was hot. I would definitely recommend to anyone and will be back next year.

Thank you.

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Comfort of room


March 05, 2015


Spent 4 nights in a cold room the heat was broken complained several time never got fixed many complaints about the room being cleaned properly. However I was accommodated at checkout with an adjustment to my bill. I feel the hotel was not prepared for the CIAA as far as staff at the hotel.

Posted by HotelStaff
March 05, 2015
Thank you for taking time to review our hotel and please accept out apologies for the poor experience. Incidents of service failure our rare for our team and we will use your comments to revisit our procedures. Thank You!
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Great Location


March 02, 2015


This location is great......The hotel provides a shuttle to several areas including the light rail which takes you downtown. Free parking and great service.

Posted by HotelStaff
March 05, 2015
Thank you for your recent comments on our hotel. We truly appreciate you taking time to comment on our facility.
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Comfortable, clean rooms and great service


March 01, 2015


The room I stayed in was very nice. The whole hotel has been updated and the staff is very helpful and friendly. I will definitely stay at this hotel again.

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