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Rated 3.1 out of 5 by 52 reviewers.
Rated 4.0 out of 5.0 by 位置很好,装修老旧 酒店位置非常好,但装修显得老旧。新装修的客房面积很小,套房也该重新装修了吧。 除了装修以外,还都是可以的。 March 1, 2014
Rated 1.0 out of 5.0 by 太差了,服务太差了,会员待遇也太差了 太差了,服务太差了,会员待遇也太差了 太差了,服务太差了,会员待遇也太差了 太差了,服务太差了,会员待遇也太差了 太差了,服务太差了,会员待遇也太差了 太差了,服务太差了,会员待遇也太差了。。。 January 9, 2014
Rated 3.0 out of 5.0 by 比预期的好 因为之前有朋友入住抱怨过这里的房间又小又旧,所以有些心理准备。参加了洲际酒店集团的活动,所以价格实惠。去了之后发现比预期的好很多,房间宽敞,有针对优悦会员的报纸、欢迎果盘及可以在空中酒廊使用的软饮券。只是装修设施确实老旧,但是质量不错。交通便利,就靠近春熙路步行街,距离锦江剧场的川剧秀也不远,周围小吃也多。有针对会员的免费香薰服务,客房员工反应及时,解释的也比较清楚。 唯一不满意的地方在于酒店的泳池,没有桑拿房,更衣室实在是太冷了,没有空调,临时的取暖设施也没有。大冬天的更衣真是受罪。洗护用品也不齐全,装在一个塑料袋里,一开始还以为是别人自带的。最后,该泳池也对社会人员开放,并非酒店客人专享。 January 7, 2014
Rated 1.0 out of 5.0 by Absolutely THE WORST experience I've ever had with IHG Like everyone else, I stayed here because of its location. I'd say that's the only part true about this hotel. Old (even the so-called "refurinished" ones) and mismanaged does not qualify as stylish. Although I was warmly acknowledged in the lobby, the check-in itself was quite unpleasant and dramatically prolonged. For one thing there was no separate line for IHG Platinunm members. The female staff, who checked me in, was frequently distracted by the incoming tour groups. Without any proper explanations, she turned to 3 different customers and tried to take care of their check-ins while I was still standing in front of her. The whole check-in process took no sooner than 15 mins, which was "reasonable" just by looking at the chaos behind the front desk. The room was not even okay in terms of Crowne Plaza's standards. The A/C was not working so that the room was too heated up. Water was leaking from the shower room and the whole batheroom floor was cover in water.Unfortunately I had two nights of not so great sleep because of the broken A/C. In addition, the WIFI was not working either. The check-out process was as slow as the check-in process, if not slower. Think twice before you book this hotel! December 24, 2013
Rated 5.0 out of 5.0 by room comment comfortable but a little bit old and small,still need improvement December 23, 2013
Rated 2.0 out of 5.0 by 与Crowne Plaza品牌不符的一家酒店 从走廊到房间都很旧,特别是洗手间,花洒竟然不能正常喷水,完全不是Crowne Plaza品牌应有的硬件形象.整理房间也很马虎,下午回房时发现枕头竟然在窗台上. December 17, 2013
Rated 4.0 out of 5.0 by 位置绝佳 酒店地理位置绝佳,紧邻春熙路步行街,购物方便。周边餐饮选择也很丰富。酒店设施还算齐全,健身房和泳池稍稍小了一些。 December 12, 2013
Rated 3.0 out of 5.0 by 失望,感觉一般 位置很好,大楼很气派,进去一看,真是很失望,酒店里面太老了,房间很小,里面木头装修都很老,就像一个三星级,跟假日酒店4星没法比,根本不像皇冠假日。很失望,不过服务是很好,门口慰问以及早餐都很不错,原来应该很好,不过这装修想在简直不值5星。应该装修了。性价比很不好。健身房一般,没有指导教练,不大,器械比一般。游泳池还不错,不过没游泳。国内都不太注重这种健身品质和服务,很多酒店都做的不好。 December 6, 2013
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