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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
70%
Recommend This Property

Overall Experience

4

based on 389 reviews
70%
Recommend This Property

Ratings Breakdown

389reviews

  • 5 Stars
    146
  • 4 Stars
    155
  • 3 Stars
    44
  • 2 Stars
    22
  • 1 Stars
    22

服务一流

By

August 02, 2015

相当不错的酒店,这个价钱能住这个档次的酒店很值。首先一进来大门相当气派,前台的服务人员也很耐心有礼貌。酒店设施也是相当齐全,地理位置也很好,周边很繁华,还有大型商场。出行也是很方便。下次来成都还住这个酒店!

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床铺舒适,服务一流

By

August 01, 2015

club

在入住酒店期间,从进入酒店一刻起就感觉到十分可靠。房屋设计十分大气。服务员的办事效率较高。因为我住的是老房间,所以房间相对陈设较老旧。不过物品齐全,枕头和被子舒适。客房服务高效得当。早餐十分丰盛令我十分满意。

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交通便利,服务周到。

By

August 01, 2015

platinumelite

1.这家酒店地处成都市最繁华的春熙路附近,是初次来成都休闲住宿的不二选择。酒店距离成都市内景点如宽窄巷子、天府广场、青羊宫、杜甫草堂等景区很近,离四川博物院、四川美术馆等文博机构也很近,离春熙路商业街更是近在咫尺。从到达交通上看,从机场到此地还有一段距离,乘坐出租车最为便捷。
2.周围商场饭店较多,品尝成都美食也很方便。
3.虽然酒店地处繁华之地,房间却很安静。
4.酒店算是成都地区最早开业的皇冠假日酒店,部分装潢和房间设施略显陈旧,建议更换部分设施,以更好服务宾客。

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服务还OK,设施陈旧

By

August 01, 2015

club

总的来说,酒店服务不错,交通便利,距离市中心步行街很近,可以逛街吃饭游玩,但设施过于陈旧,服务员态度很好,早餐一般,款式不多,早餐水果不是很新鲜。床前无充电设备,无法充电,这点不方便。

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前台服务人员很周到,客房人员也很贴心,推荐。

By

August 01, 2015

虽然总府皇冠是一个比较老的酒店,但员工服务质量足以弥补其不足。酒店前台服务人员很周到,客房人员也很贴心,推荐选择这家酒店。

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床铺舒适,服务一流

By

July 31, 2015

platinumelite

床铺舒适,服务一流。 Good service and good environment, recommend to all of u.

Posted byHotelStaff
August 03, 2015
尊敬的客人, 欢迎光临成都总府皇冠假日酒店。 收到您对酒店床铺和服务的赞赏,我们感到非常荣幸。 愿为您的商旅之行增添更多惊喜,期待您的再次光临。 祝您生活愉快,阖家幸福!
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位置极佳,服务一流,让你有宾至如归的感觉,只是硬件略显陈旧

By

July 30, 2015

酒店位于成都最核心的春熙路商圈,步行即可到达春熙路步行街,当然也可步行到我的客户,很多机构还是在这个商圈周围,让我商务出行非常方便,而且周围有很多成都地道美食,距离都不超过2km。
酒店虽然硬件设施有点老旧,但是新装修的两层设施还是很不错的,而且这家酒店重点是服务,该酒店是我入住过类似级别中服务最好的酒店。

Posted byHotelStaff
August 03, 2015
尊敬的客人, 欢迎光临成都总府皇冠假日酒店。 收到您对酒店地理位置和服务的赞赏,我们感到非常荣幸! 愿为您的商旅之行增添更多惊喜,期待您的再次光临。 祝您生活愉快,阖家幸福!
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房间干净整洁,舒服

By

July 30, 2015

club

还不错,整体感觉比较好,服务员也比较热情,一定要50个字,写就写吧,酒店很不错,比以前老的好了很多,下次来成都还会选择住这家酒店。

Posted byHotelStaff
August 03, 2015
尊敬的客人, 欢迎光临成都总府皇冠假日酒店。 收到您对酒店的赞赏,我们感到非常荣幸! 愿为您的商旅之行增添更多惊喜,期待您的再次光临。 祝您生活愉快,阖家幸福!
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交通便利,服务好

By

July 29, 2015

位于市中心,去高铁站十分方便,也方便观光和旅游。前台很热情,有问题都很耐心解答。但早餐一般。下次出行还会选择这家酒店。

Posted byHotelStaff
August 03, 2015
尊敬的客人, 欢迎光临成都总府皇冠假日酒店。 收到您对酒店地理位置和服务的赞赏,我们感到非常荣幸! 愿为您的商旅之行增添更多惊喜,期待您的再次光临。 祝您生活愉快,阖家幸福!
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位置好,服务不错

By

July 29, 2015

酒店位置好,服务不错。
卫生间设施较老,浴缸可能需要深度清洁。
提供的毛巾和浴衣蓬松度不够。较为毛刺。

Posted byHotelStaff
August 03, 2015
尊敬的客人, 欢迎光临成都总府皇冠假日酒店。 收到您对酒店地理位置和服务的赞赏,我们感到非常荣幸! 愿为您的商旅之行增添更多惊喜,期待您的再次光临。 祝您生活愉快,阖家幸福!
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Good location

By

July 29, 2015

platinumelite

Convenient location in the heart of Chengdu. Service is good and up to ihg standard. It seems the hotel has been there for quiet a while, the facilities and room furnitures/carpets are a bit old. It should be time for a renovation.

Posted byHotelStaff
July 31, 2015
Dear dearTraveller Thank you f.or your feedback and I was pleased to read that you enjoyed our location and service standards. I do hope we might be able to welcome you back and you could try the newer Premier or Executive rooms. With best wishes William Hall General Manager hall.william@ihg.com
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空调声音太大

By

July 26, 2015

空调声音太大影响睡眠质量,床品质量不够高,地毯太硬,客房服务有待加强,客房服务人员态度有待提高,对客户需求不太尽心

Posted byHotelStaff
July 28, 2015
尊敬的客人,感谢您对成都总府皇冠假日酒店提出宝贵的意见和建议。酒店很重视设施设备的升级与维护,近年来已完成行政楼层客房的全新装修,以及部分楼层的设备升级,努力为每一位宾客代来满意的入住体验。愿我们的努力,能为您的下次入住带来更多惊喜。期待您的再次光临,祝您生活愉快,阖家幸福。
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