Crowne Plaza Chengdu West

Hotel Front Desk: 86-28-87826666

Hotel Fax: 86-28-87820042

Hotel Email: info@cpcdwest.com

Check In: 2:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Train
Chengdu Railway Station

- Distance from hotel: 7.83 MI/ 12.6 KM South East

- Drive onto Northbound section, 2nd Ring Road; Turn left into Westbound, 2nd Ring Road; Onto the ramp and head for Yingkoumen Road; Onto Chadianzi Road and turn right at Laoquwei Road into Jinniuba; Turn left into Santang Road into Yingbin Avenue; Turn right into Shuxi Road; Turn right into Xixin Avenue.

Subway

Chengdu Metro Line 2 Baicao Road Station

- Distance from hotel: 0.31 MI/ 0.5 KM North East

- 5 minutes' walk

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- Car Parking Available

- Complimentary Daily Self-Parking

- Self-Parking Fee: 120.00 CNY

- Under ground parking area available with complimentary for in house guests

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Hotel Highlights

As the only international upscale hotel located in the center of West Hi-Tech Park, Crowne Plaza Chengdu West brings completely new accommodation and dining experience. Well-furnished spacious guest rooms, 3 restaurants implemented by a pool bar and a outdoor garden terrace prepares everything you need in a business day. 2,500 sqm meeting space is the best venue to host conference in the area.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.3

based on 46 reviews
86%
Recommend This Property
Read All Reviews

Ratings Breakdown

46reviews

  • 5 Stars
    26
  • 4 Stars
    12
  • 3 Stars
    7
  • 2 Stars
  • 1 Stars
    1

好酒店

By

2014 十一月 18

club

非常好的酒店,服务周到,及时,而且都非常的热情,很棒,会推荐给周围的朋友,以后到成都必定会是一个必要的入住选择。非常好的酒店,服务周到,及时,而且都非常的热情,很棒,会推荐给周围的朋友,以后到成都必定会是一个必要的入住选择。

Posted byHotelStaff
2014 十一月 20
尊敬的宾客,您好!感谢您选择入住成都高新皇冠假日酒店。我们一直秉承“皇冠假日”的服务理念,致力为您及家人打造完美舒适的居停之所。我们衷心期待您的再次莅临!
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硬件不错,软件待提高

By

2014 十一月 18

整体来说,酒店的硬件做的都不错, 房间也很舒服, 值得推荐!
但是服务人员服务水平有点参差不齐, 入住时的前台小伙不错的, 积极主动地介绍及回答咨询, 但是退房时的一个女生前台就一般般了, 冷冰冰的, 希望帮忙叫车, 直接回了句: 找我们礼宾部就可以了. 这似乎和我印象中的洲际集团服务差距比较大.

最大问题在于礼宾部, 由于酒店位置不是很中心的位置, 礼宾部联合起来出租车采用一口价模式吃回扣, 一般从酒店到春熙路大概45块左右打表, 礼宾部却说全部一口价,并且不是酒店的车,是代叫得出租车(固定趴活的出租车), 90块单程! 我毅然拒绝, 和朋友拎着大包小包去路边打车, 礼宾也没有说帮忙下. 其实在路口很容易就打到车了! 吃回扣宰客的问题希望贵酒店正面解决!!!

Posted byHotelStaff
2014 十一月 20
尊敬的宾客,您好!非常感谢您选择入住成都高新皇冠假日酒店。我们很抱歉在您入住期间给您带来不便。对于您所提出的前台问题,我们已将您的建议反馈至管理层,同时我们将对相关员工进行服务意识的培训。同时在这里向您表达最诚挚的歉意,由于礼宾部的员工未能向您解释清楚,酒店地处成都高新企业云集的高新西区,在成都出租车官方运营说明中,由于酒店所处区域在打表范围以外(打表范围正好划定于酒店路口旁何家桥地界),市内出租车可采用乘客与司机自行协议的形式乘坐出租车。酒店礼宾部同事也多次致电成都市出租车热线问询,您所质疑的情况是酒店绝不能接受的,我们将对此情况作出调查,此情况如存在将坚决整治,同时非常感谢您的建议和意见,我们也期待与您更加深入地交流,您可将更多的建议发送至酒店邮箱(info@cpcdwest.com)我们期待与您再次相见,共同见证我们的进步!
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早餐不错

By

2014 十一月 14

club

早餐的酸奶真心不错,各种干果果脯加热牛奶味道很棒!喝的饮料品种也很多,煮了一晚面条浇上鸡汤,味道很不错。如果粥类有燕麦粥就更好了!

Posted byHotelStaff
2014 十一月 17
尊敬的宾客,您好!感谢选择入住成都高新皇冠假日酒店,同时也非常高兴看到您对我们位于一楼的花岸餐厅的餐品感到满意,早餐菜品分为五个菜单,您所提到的燕麦粥也在菜单之中,我们定期替换菜单以满足宾客们的不同需求和选择,力争为宾客创造不一样的用餐体验是我们一直的追求。再次感谢您的光临,期待下次与您详见,祝您旅途愉快!
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Great staff but hot rooms

By

2014 十一月 12

I stay here for business for 10-14 days at a time. The hotel is nice, staff is great but rooms are too hot. This not uncommon at hotels in China but does get old.

Posted byHotelStaff
2014 十一月 17
Dear Guest, Your observations and opinions are well appreciated, as they enable us to assess the standard of our facilities. We've communicated with the Engineering department, and the central air-conditional system depends on temperature outside and if you need any assistant, do not hesitate to contact Guest Service Center, it's our pleasure to serve you. We look forward to welcoming you back to our hotel again.Thank you!
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