Rated 4.3 out of 5 by 24
Rated 5.0 out of 5.0 by biga7al Sichuan Wedding
My wife and I stayed at the hotel for our close friends wedding recently. The hotel is superb, clean and fresh, fantastic gardens, great outdoor pool, and wonderful rooms.
The Front office staff were outstanding and met all our needs, whilst the restaurant and bars had both great food and very professional staff.
Overall and wonderful experience, we would go again for the weekend, the hotel offers shuttle buses to the Panda reserve as well
August 29, 2013
Rated 5.0 out of 5.0 Very comfortable hotel
We stayed 3 nights for the first time and 1 night at the second. Very good swimming pools. My daughter likes the pools.
August 16, 2013
Rated 5.0 out of 5.0 by handsome0581 这是一所，会让我带着家人常来的酒店。
July 3, 2013
Rated 1.0 out of 5.0 by Foxthrox Worst mananged Crowne plaza in China
My stay on the 21/06/2013 replies to hotel GM
Worst managed hotel in China IHG group.
I have seen a few of the reviews commented on this hotel and it is quite fair bit of most platinum elite members do not enjoyed this hotel services at all . Many complains from this elite group and it is far back from last year 2012 .
Replied from hotel GM ensures training will be enhanced but the same old poor services continues till date. By now corrective actions should took place in your past replied to your elite group of guest.
I could see most other praises this hotel but not appreciates from your elite platinum group of guest.
Perhaps it is time for hotel to wake up and seriously start managing hotel guest expectations rather than keep replying " we will enhance training of our staff to serve you better " !!!!!!!!!!!!.....................taking regular guest of this group for granted before they start switching to other hotels groups for loyalty hotel programs.
July 2, 2013
Rated 4.0 out of 5.0 by Kent015 客户服务很细致，酒店周围环境不错
June 30, 2013
Rated 1.0 out of 5.0 by Foxthrox Worst managed Crowne Plaza in China
Well , I have to say it is the worst managed hotel in your group in china region.
June 27, 2013
Rated 5.0 out of 5.0 super hotel, great staff
One of the best hotels we have stayed. Excellent location to see pandas
June 7, 2013
Rated 5.0 out of 5.0 by Livandlukas Wonderful hotel
Fantastic stay with small children. The hotel is very clean, facilities are top notch, and buffet was delicious. We enjoyed our stay very much due to caring, helpful staff.
May 12, 2013
Rated 5.0 out of 5.0 by FrankZ 难忘的体验
第一次见到房间如此舒适的皇冠假日酒店。 文化氛围非常好！由于酒店处于成都北，结合了成都出土的文物仿制陶艺雕塑，壁画，非常精致。 以panda为宣传中心也很亲切。 酒店的前台服务很好，由于我很晚才到，房间信息是很早就准备好了的。
January 7, 2013
Rated 5.0 out of 5.0 by SuneDK Nice new hotel with good service and great rooms
Got a suite at a very reasonable price. Staff were extremely helpful when we arrived with two sleeping children and helped us to our room even before check-in.
Suite room was in two parts, with large bathroom and large living area. Restaurant great for both breakfast and dinner. Small play area at restaurant a hit with the kids (and their parents).
Proximity to Panda Garden also a great plus, if you do not come for the central town. If we ever come back to Chengdu, we will stay here again. So good value-for-money!
December 20, 2012
Rated 5.0 out of 5.0 by TK0816 Very nice environment.
Very good hotel , good price value.
The only difficiency is that they don't have Diet Coke(nor Coke Zero in the whole hotel. That's rather unusual in a 5-star hotel. So I have to go to the supermakrket 500m in front of hotel to get it.
November 28, 2012
Rated 5.0 out of 5.0 by marekz Fantastic room
I really enjoyed staying in Panda Garden hotel, very nice location with garden and small beach , great room with all possible features. We met hotel general manager that was very kind with us, we had great dinner and breakfast in hotel restaurants
November 21, 2012
Rated 4.0 out of 5.0 by feng valuable hotel
I have stayed in Panda garden hotel for three times in two constant weekends . The price is resonable for its service .check out is very rapid . The shuttle bus to city centre is a shining adventage. and adding one more bus shift in afternoon would be perfect.
November 19, 2012
Rated 4.0 out of 5.0 漂亮的酒店
November 11, 2012
Rated 4.0 out of 5.0 by noideasah **00**poor internet in room
Everything is okay but the internet is too slow. Hope to see improvement next time.
November 8, 2012
Rated 1.0 out of 5.0 by wasabi5783 staff training
the welcome fruits are not fresh. no good feedback after complaint. always need to make phone call to double check. make phone call to check if the room condition is good or bad in front of customers upon check-out.
November 1, 2012