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Rated 4.3 out of 5 by 177 reviewers.
Rated 3.0 out of 5.0 by Dank guten Mitarbeitern angenehmer Aufenthalt Der erste Eindruck am Empfang ist der Beste. Freundliche und sachkundige Mitarbeiter. Der zweite Eindruck war weniger gut. Der Zimmertyp wurde einfach gewechselt, im Zimmer liegt eine Preisliste der Minibar, aber weit und breit keine Minibar im Zimmer und auch der Safe war defekt. Trotz des Hinweises keine Veränderung. Außer den Mitarbeitern nur Mittelmass. June 14, 2013
Rated 5.0 out of 5.0 by Great views Great views from the corner rooms with a king bed and pull-out couch. I would recommend this hotel to anyone! Great location! Reasonable price! Eat at Gino's East, pizza place right behind hotel and M burger right across street and Grand Lux Cafe just down Michigan Avenue. June 14, 2013
Rated 5.0 out of 5.0 by Enjoyed the stay We spent 4 days in Chicago celebrating my mother's 91st birthday. The room was comfortable and clean. All staff members were pleasant and helpful. We would not hesitate to stay at Crowne Plaza again. June 14, 2013
Rated 5.0 out of 5.0 by Always a good experience I love the Crowne Plaza. The guy who checked me in was polite and very accommodating despite my earlier arrival. Would definitely recommend to anyone. June 14, 2013
Rated 5.0 out of 5.0 by Great Room, Location and Staff We stayed at the hotel for 4 nights and used our Priority Rewards Points for 3 of the 4 nights so we were surprised and delighted to be given a suite with excellent views of both the lake and downtown. From the front desk to room service all of the employees we interacted with were very professional and helpful. The only negative of the hotel is that their lobby is very (way too) small and lack luster and almost off putting as far as a first impression goes however it doesn't reflect what the guest rooms or customer service are like so we would definitely stay at the Crowne Plaza again. June 8, 2013
Rated 5.0 out of 5.0 by Great location and service The hotel was comfortable and conveniently located. We were impressed by our room's view and the hotel's prompt housekeeping service. June 6, 2013
Rated 5.0 out of 5.0 Awesome Location & Amazig Rooms The room, view, and amenities blew me away! I was upgraded to an amazing king suite for being a platinum member. June 5, 2013
Rated 5.0 out of 5.0 by Wonderful Property in a great location We sent our daughter and son-in-law for a weekend away to Chicago because their planned first anniversary trip was interrupted by news that they are expecting. Anyway, the kids loved their stay and referred to their room as the taj-mahal.They had a fabulous weekend in beautiful Chicago and we really appreciate it. Thank you Crowne Plaza! June 2, 2013
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