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Chicago Metro Downtown
Book online or call:
1 800 972 2494
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Hotel Contact Information
Hotel Front Desk: 1-312-8295000
Hotel Fax: 1-312-6022199
Hotel Fax: 1-312-6022199
Rated 4.1 out of 5 by 124
reviewers.
Rated 4.0 out of 5.0 by Jacinta4 Very clean hotel and comfortable bed
I don't normally get a good nights rest when at a hotel but not this time. I slept like a baby. Bed was very comfortable, air flow in room was good, room very clean, great location and food at restaurant was delicious.
May 20, 2013
Rated 5.0 out of 5.0 by HappWeddingGuest Staff
The staff are a wonderful attribute of this facility. They are courteous, available, immediately responsive, caring, and supportive.
The food was well prepared and the wait staff efficient.
The rooms (we stayed in a suite) were well appointed and clean.
Our housekeeper was punctual, efficient and amiable.
Improvement in TV quality and choices (no movies just HBO) could be considered.
May 18, 2013
Rated 4.0 out of 5.0 by UticaGirl Centrally located, clean and comfortable
Traveling for business we selected this hotel due to it's location. The room was clean and the bed was comfortable! The doormen were very polite and quick to get a cab. Front desk clerk was polite and cheerful.Food at the restaurant was ok, but the entrance area smelled like gas. I wouldn't advise ordering an appletini from the bar- not too good.
May 17, 2013
Rated 5.0 out of 5.0 by MarkfromBeantown Staff Super Helpful
There are many places to stay in chicago, but the Crown Plaza is an excelllent place... the staff is very helpful, room was imaculate.... I will stay here again....
May 15, 2013
Rated 5.0 out of 5.0 by CEK21 Spacious Room and Extremely Comfortable Beds!!!
Can't say enough about the amount of space in each room...have stayed here twice and both times rooms are HUGE! Sitting room with pull-out, lounge area with desk, mini bar. Then big enough sleeping space with room enough to do yoga if you so choose ! Great location for business meeting as its literally minutes from O'Hare.
May 15, 2013
Rated 5.0 out of 5.0 by dbrooks924 Great Stay!
From the moment we checked in to the time we left, our stay at the Crowne Plaza was perfect. The staff was helpful and professional. The room was spotless and the bed was very very comfortable.
Walking distance to many fine restaurants (including the restaurant in the hotel) We will look forward to staying there again.
May 12, 2013
Rated 5.0 out of 5.0 by Lindabythesea Crowne Plaza Chicago Metro
I went to a Charity Auction Event for my little friend who has Leukemia and won the bidding on this room for one night. The one night stay was donated by a Crowne Employee who is a relative of my friend who most generously offered this auction prize. I didn't expect to be as wonderful an experience as I found. First, I was able to take the L Train from O'Hare for $2.25 and got off at the UIC/Halstead stop, just a few short blocks away. I could see the Crowne Plaza name on the top of the building as I was approaching. The room was great, the staff so helpful and I went to the dining area/bar that evening. I recommend Santorini's across the street for excellent Greek cuisine. The Irish Pub had excellent music. All of these within a block of the hotel. Thank you Crowne for your generosity for this most worthy cause. Let's hope we find a cure for Leukemia soon!!! LL
May 10, 2013
Rated 5.0 out of 5.0 by Irishrdh Nice rooms
The only thing I could recommend is that there be more well placed grab bars in the shower. My elderly mother felt she could not take a shower because there were not enough strategically placed grab bars for her--just one in the back of the shower. I would also mention that there are no towel bars or hooks to comply with the request to reuse towels.
May 9, 2013
