Crowne Plaza Chicago Metro Downtown

Hotel Front Desk: 1-312-8295000

Hotel Fax: 1-312-6022199

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

O'Hare International Airport (ORD)

- Distance from hotel: 17 MI/ 27.36 KM South East l

- Exit O'Hare airport and take I90/94 east to Chicago. Exit at Madison (Exit 51D) turn right onto Madison to hotel

Midway International Airport (MDW)

- Distance from hotel: 10 MI/ 16.09 KM North East l

- Exit Midway Airport and take Cicero Avenue north to I-55, go east on I-55 to I90/94. Take i90/94 west to the Madison Exit (Exit 51D) Turn left on Madison to hotel.

Union Station

- Distance from hotel: 0.5 MI/ 0.8 KM West

- Adams Street west to Halsted, turn right and go 2 blocks to hotel on the right side of street


UIC-Halsted Blue Line

- Distance from hotel: 0.5 MI/ 0.8 KM South

Print Hotel Fact Sheet

- Car Parking Available

- Valet Parking Available

- Valet Parking Fee: 43.00 USD

- Valet parking $43.00 per car per night includes in and out privileges.

Print Hotel Fact Sheet

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Hotel Highlights

In a major city like Chicago, location is everything. Whether you're here to shop on Michigan Avenue, visit the Museums, experience Greektown or attend an event at the United Center, our hotel is just a short walk or cab ride away. If you're driving to Chicago or renting a car when you get here, ask about our "Parking for a Penny Package" available for a limited period of time.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 517 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars



March 05, 2015

I have nothing negative to say about the place. Me and my fiancé spent 2 nights there and we enjoyed it. It's close to the train and bus station, not far from some main attractions and very high quality for a decent price range. We'd for sure go back when visiting Chicago again.

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Great Place to Stay!


March 05, 2015

This hotel is situated in a great place. It is close to everything; downtown, restaurants (Greektown), bars, shopping, interstate, grocery, Walgreens and parking. It is very clean and quiet. The staff is very attentive and the valet parking attentants remember you.

I would highly recommend this hotel to anyone needing to stay in that area for business or pleasure.

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unpleasant experience


March 05, 2015


My negative experience started with the VP of Sales at the property.
I called to make a reservation and realized I had called on Monday morning the Sunday prior was the deadline for the group rate reserved for Bar Examinees. The VP of Sales categorically refused and seemed condescending when i appealed to him expressing that I had been less than one day late and could he not honor the group rate for people who are taking the Bar Exam. NO Exceptions was his reply. I was disappointed with his treatment of a potential guest. I decided to book the room at his elevated rate anyway.
When I arrived on 2/23/15 I provided my credit/debit card and I asked the front desk attendant if any charges would be run, she replied no. that would be done at check-out. I retired to my room get on my laptop and realize she had run four-times the elevated room rate causing an overdraft to my checking account and snowballing in additional fees and penalties. I immediately called the front desk asked to speak to the manager. She expressed her apologies agreed to reverse the charges until my checkout leaving the overdraft charges and penalties to me and my bank.
Such an unacceptable and unpleasant experience from the very beginning, particularly poor professionalism from the VP of Sales who represents the Crowne Plaza via-a-vis the Bar Examinees group, and the apparent failures at the front desk. I will be extremely apprehensive and cautious if I ever decide to stay at this hotel group again.

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Super cozy! Only downside no fridge!


March 05, 2015


Amazing hotel! Super cozy and very very clean! Only downside was there was no fridge. You would think that nice of a hotel there would be one!

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