Crowne Plaza Chicago Metro Downtown

Hotel Front Desk: 1-312-8295000

Hotel Fax: 1-312-6022199

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

O'Hare International Airport (ORD)

- Distance from hotel: 17 MI/ 27.36 KM South East l

- Exit O'Hare airport and take I90/94 east to Chicago. Exit at Madison (Exit 51D) turn right onto Madison to hotel

Midway International Airport (MDW)

- Distance from hotel: 10 MI/ 16.09 KM North East l

- Exit Midway Airport and take Cicero Avenue north to I-55, go east on I-55 to I90/94. Take i90/94 west to the Madison Exit (Exit 51D) Turn left on Madison to hotel.

Union Station

- Distance from hotel: 0.5 MI/ 0.8 KM West

- Adams Street west to Halsted, turn right and go 2 blocks to hotel on the right side of street


UIC-Halsted Blue Line

- Distance from hotel: 0.5 MI/ 0.8 KM South

Print Hotel Fact Sheet

- Car Parking Available

- Valet Parking Available

- Valet Parking Fee: 39.00 USD

- Valet parking $39.00 per car per night includes in and out privileges.

Print Hotel Fact Sheet

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Hotel Highlights

In a major city like Chicago, location is everything. Whether you're here to shop on Michigan Avenue, visit the Museums, experience Greektown or attend an event at the United Center, our hotel is just a short walk or cab ride away. If you're driving to Chicago or renting a car when you get here, ask about our "Parking for a Penny Package" available for a limited period of time.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 371 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Great waitress, comfortable bed.


September 03, 2014

Valet handled my new corvette very carefully when parking it and also returning it to me. Was reluctant to let young man park but I watched and he didn't reave the engine too loud. Room was adequate and beds no better than all the HIE's on trip. All beds were very good. Place is very pricey for services. rendered. Bell hop had a great personality and was very helpful.

Posted byHotelStaff
September 14, 2014
Thank you for taking the time to share your experience with us, Maryann67. We're happy to hear you were pleased with the service received by our valet team and bell / door staff. We'll make sure all appropriate parties are recognized for their efforts. We hope to see you back at the Crowne Plaza Chicago Metro again real soon! Michael Zwolinski Front Office Manager
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Very convenient to my Chicago Offices


September 01, 2014


Excellent property, conviently located, and superb service!

Posted byHotelStaff
September 07, 2014
Thank you for the flattering review, AIGNewYork! We're delighted to hear that our location was convenient for you and that you received superb service during your stay with us. We hope to have the opportunity of providing you with that same level of service you deserve in the near future. Thank you! Michael Zwolinski Front Office Manager
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Great hotel, great location!


September 01, 2014

Great location, clean hotel, and front desk staff is fantastic. I would definitely stay here again.

Posted byHotelStaff
September 07, 2014
Thank you for the kind words, Tony0625. We're glad you had such a great experience at our hotel. I can assure you that your positive feedback regarding our front desk staff will be shared with the appropriate individuals so they're recognized for their efforts. We look forward to your next stay at the Crowne Plaza Chicago Metro. Thank you! Michael Zwolinski Front Office Manager
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Excellent Staff-Needs a remodel


August 30, 2014


Excellent attentive staff-I mean everyone! Probably a good value for the Chicago area, I was on business for a conference so did not compare, only negative is the hotel and rooms need a remodel. Weird old fashioned AC/heat, florescent lighting in bathrooms makes everyone look awful! Useless when trying to put on makeup. Comfy bed, and nice location if you want to be near some good Greek restaurants. Some shopping directly across the street.

Posted byHotelStaff
September 06, 2014
Thank you for sharing your valued feedback with us, LY11. Our staff takes great pride in the service we provide to all of our guests and I'm glad you were able to receive the service you deserve. We hope you choose the Crowne Plaza Chicago Metro when your future travels bring you back to Chicago. Thank you! Michael Zwolinski Front Office Manager
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