Crowne Plaza Chicago Metro Downtown

Hotel Front Desk: 1-312-8295000

Hotel Fax: 1-312-6022199

Hotel Email: info@thechicagometro.com

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
O'Hare International Airport (ORD)

- Distance from hotel: 17 MI/ 27.36 KM South East l

- Exit O'Hare airport and take I90/94 east to Chicago. Exit at Madison (Exit 51D) turn right onto Madison to hotel

Midway International Airport (MDW)

- Distance from hotel: 10 MI/ 16.09 KM North East l

- Exit Midway Airport and take Cicero Avenue north to I-55, go east on I-55 to I90/94. Take i90/94 west to the Madison Exit (Exit 51D) Turn left on Madison to hotel.

Train
Union Station

- Distance from hotel: 0.5 MI/ 0.8 KM West

- Adams Street west to Halsted, turn right and go 2 blocks to hotel on the right side of street

Subway

UIC-Halsted Blue Line

- Distance from hotel: 0.5 MI/ 0.8 KM South

Print Hotel Fact Sheet

- Car Parking Available

- Valet Parking Available

- Valet Parking Fee: 39.00 USD

- Valet parking $39.00 per car per night includes in and out privileges.

Print Hotel Fact Sheet

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Hotel Highlights

In a major city like Chicago, location is everything. Whether you're here to shop on Michigan Avenue, visit the Museums, experience Greektown or attend an event at the United Center, our hotel is just a short walk or cab ride away. If you're driving to Chicago or renting a car when you get here, ask about our "Parking for a Penny Package" available for a limited period of time.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.2

based on 463 reviews
86%
Recommend This Property
Read All Reviews

Ratings Breakdown

463reviews

  • 5 Stars
    248
  • 4 Stars
    116
  • 3 Stars
    48
  • 2 Stars
    34
  • 1 Stars
    17

Every Time It Gets Better

By

December 24, 2014

platinumelite

Every time I return to this property it seems to get better. I travel often to downtown Chicago for business and stay exclusively at this property. Excellent staff, rooms are well sized - especially for being downtown!
I look forward to my next visit.

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Great Service

By

December 18, 2014

We can into town to celebrate our 30th wedding anniversary. So we wanted it to be special. Kevin checked us in when we arrived. He made us feel so welcomed. We were looking for some advise on where to go in the City and he really gave us some great tips. He took care of us and we greatly appreciated it.
Thank you Crowne Plaza for making our anniversary special

Posted byHotelStaff
December 23, 2014
Thank you for the five-star review, jjanny! Kevin is certainly one of our brightest stars at the Crowne Plaza Chicago Metro, and your feedback will be shared with both he and the rest of our team to celebrate. Congratulations on your 30th anniversary and we look forward to seeing you again at our property sometime soon. Thank you! Michael Zwolinski Front Office Manager
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Comfortable room and convenient location

By

December 16, 2014

club

I have stayed at the Crowne Plaza twice in the last two months for business. The location is convenient for access to UIC and Rush, the rooms are clean, updated, and comfortable, and there are plenty of restaurants nearby to grab a quick dinner or breakfast. The staff was pleasant, and I was able to work from my room in the evening with wireless internet. The aromatherapy sleeping kit was a fun perk.

Posted byHotelStaff
December 23, 2014
Thank you for the kind words, jmo1717! We're delighted to hear that you found our location convenient for the purpose of your stay. Our Housekeeping team was equally excited to see your feedback regarding your guest room experience. Should your future travels bring you back our way, we hope you choose the Crowne Plaza Chicago Metro once again. Thank you! Michael Zwolinski Front Office Manager Michael Zwolinski Front Office Manager
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Valet Parking

By

December 16, 2014

club

The only real downfall and negative feedback was the fees to park your car, $40.00 per night !!! OUCH The valet/attendants were very nice, cordial and prompt, but the fee is on the high side. As a member, I would expect some sort of discount

Posted byHotelStaff
December 22, 2014
Thank you for taking the time to share your feedback with us. While we understand it's not cheap, we do feel that the amount we charge for valet parking is very competitive with the other hotels in our area, some of which charge as much as sixty dollars to park your vehicle. We want to thank you for your loyalty to IHG hotels, and we can't stress enough how much we appreciate the fact that you chose our hotel during your stay in Chicago. Thank you. Michael Zwolinski Front Office Manager
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