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  • 1 877 2 CROWNE
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About our Hotel

Location: Downtown/City Center

  • Location: Downtown/City Center
  • Closest City: CHICAGO
  • Distance From Hotel: 1.0MI
  • Local time zone: GMT-05:00

Check In: 3:00 PM Check Out: 12:00 PM

  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum check-in age: 21
  • Late checkout available

Credit cards

Credit cards

  • American Express
  • Carte Blanche
  • Diners Club
  • Discover
  • Master Card
  • Visa

Accessibility

Accessibility

  • Number of Rooms:24
  • Parking
  • Service Animals Allowed

Languages

Languages

  1. English
  2. French
  3. Polish

Pet Policy

Pet Policy

Pets under 30 lbs are welcome for a 50 USD pet fee per stay as well as a 50 USD refundable deposit. Pet owners are required to keep their pet on a leash in the public areas of the hotel. Pets are not to be left unattended in a guest room at anytime.
Pet deposit amount  50.00  USD  per stay
Pet fee amount  50.00  USD  per night

What's Nearby

What's Nearby

Attraction:
United Center
Distance From Hotel:1.5MI

Internet

Standard Internet Service

Standard Internet service is free for all guests
Wireless Internet available in Standard Rooms,Executive Rooms,Suites,Business Center,Public Areas
Wired Internet available in Standard Rooms,Executive Rooms,Suites

Facility

Facility

  • Hotel renovated inFebruary 01, 2005
  • Total number of rooms:398
  • Total number of suites:42
  • Total number of rooms with only one bed:211
  • Total number of rooms with only double beds:187
  • Total number of non-smoking rooms:398
  • Total number of rooms for the physically challenged:24
  • Interior corridor
  • Total number of floors:17

At the Crowne Plaza Chicago Metro Downtown Hotel, located in the ever-expanding West Loop of Chicago, we are surrounded by the popular Randolph Street restaurants & the authentic flavors of Greektown. Our business travelers enjoy being within walking distance of the Financial District, Willis Tower, University of Illinois- Chicago & numerous other companies that are headquartered in Chicago.

Your success matters. With over 8,000 sq ft of flexible meeting space, a dedicated
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At the Crowne Plaza Chicago Metro Downtown Hotel, located in the ever-expanding West Loop of Chicago, we are surrounded by the popular Randolph Street restaurants & the authentic flavors of Greektown. Our business travelers enjoy being within walking distance of the Financial District, Willis Tower, University of Illinois- Chicago & numerous other companies that are headquartered in Chicago.

Your success matters. With over 8,000 sq ft of flexible meeting space, a dedicated Crowne Meetings Director, creative menus, complimentary Wi-Fi & business center, the Crowne Plaza Chicago Metro is committed to the importance & success of your meetings & events. If you are coming in for vacation, there is plenty to do in downtown Chicago. Whether you are here to shop at the Magnificent Mile, take in a show in Chicago's Theater District, see a game or concert at the United Center (home of the Chicago Blackhawks & the Chicago Bulls), our hotel is the ideal place to stay. Located within blocks of Union Station, & right off of the 90/94 Expressway - our West Loop hotel is easy to get to. As the only hotel with walkout balconies in every guest room; our views cannot be beat.

No matter what brings you here, we are sure to complete your trip with outstanding service & amenities: fitness center, free Wi-Fi, and two acclaimed restaurants, Dine & MetroKlub, the only full service Kosher restaurant in downtown Chicago.

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Features
In a major city like Chicago, location is everything. Whether you're here to shop on Michigan Avenue, visit the Museums, experience Greektown or attend an event at the United Center, our hotel is just a short walk or cab ride away. If you're driving to Chicago or renting a car when you get here, ask about our "Parking for a Penny Package" available for a limited period of time.

Guest Reviews

Rated 4.1 out of 5 by 417 reviewers.
Rated 3.0 out of 5.0 by Just OK This hotel is ok. The price is about what you expect in that area of Chicago. I was disappointed that I made a special medical request for a mini-fridge in the room to 4 people over the course of the 2 weeks before we arrived and was told 4 times that it would be taken care of, and it wasn't until we showed up at the hotel and asked for it. July 31, 2012
Rated 5.0 out of 5.0 by COMODIDAD,CONFORT Y BUENA UBICACION. LA CADENA DE HOTELES DE USTEDES TIENEN EXCELENTES UBICACIONES ADEMAS DE TENER COMODIDAD Y CONFORT EN SUS HABITACIONES. July 31, 2012
Rated 5.0 out of 5.0 by Great service and rooms were clean We were very happy with our stay. Everyone was very pleasant and helpful. July 26, 2012
Rated 4.0 out of 5.0 by comfortable bed and helpful staff I stayed over for total of 5 nights, the check in was like a breath very fast indeed with a nice welcoming gift and a complimentary internet wifi access, room was comfortable particularly the beds, illumination was abit low more of a romantic style and the TV was nice. onthe otherhand, the bathroom was alittle bit small in size. Overall, I did enjoy the stay, the service and the location. July 26, 2012
Rated 5.0 out of 5.0 by Comfy rooms, great location I have stayed at this location several times and never had a bad experience. Great rooms with lots of space and comfy beds. Price for the place is ehh but for the location it makes up for it. Tons of places to eat and shop within minutes of walking. Plus not a bad walk to the pier. July 24, 2012
Rated 5.0 out of 5.0 by Weekend get away Very pleased with the Crowne Plaza's staff, which includes front desk, room service and bellman. Absolutely love the bedding at any Crowne Plaza July 23, 2012
Rated 2.0 out of 5.0 by dirty bed The bed was not clean at all. Bad experience with this hotel. Don't come back in the future. July 21, 2012
Rated 5.0 out of 5.0 by A1 location Staff were more than helpful and pleasant. Was upgraded to a corner suite. Would recommend this in a heartbeat. July 11, 2012
Rated 5.0 out of 5.0 by Location and Value Perfect location for a Chicago visit. And the value was beyond belief We were so pleased that we mentioned how happy we were to be staying in two of your hotels on a trip to Turkey with Troy Tours. July 10, 2012
Rated 5.0 out of 5.0 by Clean and the nicest staff to boot! Spent 3 days here-the location is fabulous-right in the heart of it all-, the staff was exceptionally helpful and so sweet, and my lovely room was both spotless and gorgeous-with a killer view of the lake and the best blackout curtains in the business. Perfect, perfect, perfect!! July 10, 2012
Rated 5.0 out of 5.0 by Concert stop The hotel is in an excellent location and the beds are outstanding July 10, 2012
Rated 5.0 out of 5.0 by Perfect Get Away in the Windy City My husband and I had a great stay in March 2012. We enjoyed the views from our room and enjoyed the space of the suite. Everyone at the front desk was extremely helpful and we had excellent service when maintenance had to come up to fix our air conditioning. The beds were comfortable and the entire room was well-decorated. The hospital is down the street, but we did not have any problems sleeping. Great choice of a hotel conveniently located to the Magnificent Mile! July 10, 2012
Rated 4.0 out of 5.0 by Nice hotel A nice hotel with great view from the upper floors. A nice, friendly staff and convenient restaurant/bar adjacent to the hotel. Good service and treatment for priority platinum member. July 10, 2012
Rated 2.0 out of 5.0 by Leaky Room While at Trade show, water leaked through cieling into closet area and soaked my clothes. After repeated attempts to reach Manger on Duty, issue was resolved, I was moved to another room, and clothes were sent out for ovrnight cleaning. I did have to make a call to get clothes delivered to room. July 10, 2012
Rated 4.0 out of 5.0 by Zentral gelegen Das Crowne Plaza Chicago Magnificent Mile liegt ca. 10 Minuten von der RED - Linie U-Bahn Station "Chicago" entfernt. Zum John Hancock Building sind es ca. 900 m und zu den Willi-Towers ca. 2,7 km. Das Hotel ist preiswert und zentral. Die Zimmer sind angemessen, Doppelbett, Sitzecke und dazu Bar, Tresor und Schreibtisch. Nebenan befindet sich ein Pub mit vielen frischgezapften Bieren und typischen essen. Das Beste ist der Frühstücksraum in der 40. Etage mit allem was das Herz begehrt Selbst für Europäer ein ausreichendes Frühstück mit fulminatem Ausblick. Leider wurde der Pool rekonstruiert und abends hatte die Bar zu. July 10, 2012
Rated 5.0 out of 5.0 by Nice Rooms - Great Service The staff were exceptional and the rooms clean and well maintained. Great location in walking distance to anything you need. July 10, 2012
Rated 5.0 out of 5.0 A joy to stay in, in downtown Chicago Superb room with a view, very clean and modern and with excellent decor. Enormous bathroom - the largest I have had in an American hotel in a metropolis. Wonderful location for getting around town. The staff were incredibly helpful. The Irish bar was great when I was very tired and waiting to meet friends. Highly recommended. July 10, 2012
Rated 4.0 out of 5.0 by Nice location Situated next to Michigan Avenue and very close to the Beach and Navy Pier - enjoy wonderful relaxed breakfast at Bakery Corner next to the hotel. Very clean rooms, perfect location, friendly staff - if you want to go to outlet in Aurora - the cost is not as much as mentioned by the concierge. Go to Union Station by foot(40 min) or take a taxi(10-15 usd) take the train on a weekend for 7 usd round trip, and the public bus 533(1,75 USD)going directly to the outlet. Very easy and good shopping - but if Chicago "is on sale" you might consider to stay shopping in town. Wonderful City - very relaxed, a lot of parks combined with the waterfront and city break. We will be back. We recommend the hotel. July 10, 2012
Rated 5.0 out of 5.0 by Great Staff and Service Great location and staff very professional and friendly. June 27, 2012
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Hotel Exterior Chicago Skyline and Crowne Plaza Chicago Metro Downtown Hotel Crowne Plaza Chicago Metro Closest Hotel to the United Center Navy Pier located minutes from Crowne Plaza Chicago Metro Hotel
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