Crowne Plaza Chicago Metro Downtown

Hotel Front Desk: 1-312-8295000

Hotel Fax: 1-312-6022199

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

O'Hare International Airport (ORD)

- Distance from hotel: 17 MI/ 27.36 KM South East l

- Exit O'Hare airport and take I90/94 east to Chicago. Exit at Madison (Exit 51D) turn right onto Madison to hotel

Midway International Airport (MDW)

- Distance from hotel: 10 MI/ 16.09 KM North East l

- Exit Midway Airport and take Cicero Avenue north to I-55, go east on I-55 to I90/94. Take i90/94 west to the Madison Exit (Exit 51D) Turn left on Madison to hotel.

Union Station

- Distance from hotel: 0.5 MI/ 0.8 KM West

- Adams Street west to Halsted, turn right and go 2 blocks to hotel on the right side of street


UIC-Halsted Blue Line

- Distance from hotel: 0.5 MI/ 0.8 KM South

Print Hotel Fact Sheet

- Car Parking Available

- Valet Parking Available

- Valet Parking Fee: 39.00 USD

- Valet parking $39.00 per car per night includes in and out privileges.

Print Hotel Fact Sheet

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Hotel Highlights

In a major city like Chicago, location is everything. Whether you're here to shop on Michigan Avenue, visit the Museums, experience Greektown or attend an event at the United Center, our hotel is just a short walk or cab ride away. If you're driving to Chicago or renting a car when you get here, ask about our "Parking for a Penny Package" available for a limited period of time.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 423 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Front Desk


October 26, 2014


The staff at the front desk were very supportive and informed.

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October 24, 2014


Amenities, locale, staff and hospitality were excellent

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Perfectly fine for a stay in the Windy City


October 24, 2014


Stayed here for a weekend during a business trip. Staff are competent and friendly, room was perfectly fine, clean and spacious. And it is possible to turn off the air condition! The hotel is located very conveniently for both a quick bite/coffee and a walk or bus ride into the city center. Would stay here again if I need to be in Chicago for a couple of days.
Recommendation: Old St Pat's Catholic church just a block away has very nice Sunday mass.

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Great Staff and comfortable stay


October 23, 2014


We reserved our wedding block at The Crowne Plaza this past weekend, and had such a great experience. All staff members from the front desk, the valet guys, restaurant staff, bell hops, ect were extremely helpful, courteous and polite. The customer service was beyond compare and we couldn't have been happier with our stay.

The restaurant on site, Dine, was also fabulous and a great place to hang out for a drink.The night of the wedding after we got back to the hotel the staff at the front desk let us stay in the lobby until 3AM and even helped us order some pizzas!

The rooms themselves are average and were just fine for what we needed them for. The hotel is priced fair for what you get and the staff itself makes up for the slightly high valet fee that is charged per night. A tiny side note that the hairdryers in the rooms WILL eat your hair! So just be careful of that. Thank you Crowne Plaza!! Our family and friends had nothing but nice things to say and you definitely helped enhance our wedding weekend experience!

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