Crowne Plaza Chicago Metro Downtown

Hotel Front Desk: 1-312-8295000

Hotel Fax: 1-312-6022199

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

O'Hare International Airport (ORD)

- Distance from hotel: 17 MI/ 27.36 KM South East l

- Exit O'Hare airport and take I90/94 east to Chicago. Exit at Madison (Exit 51D) turn right onto Madison to hotel

Midway International Airport (MDW)

- Distance from hotel: 10 MI/ 16.09 KM North East l

- Exit Midway Airport and take Cicero Avenue north to I-55, go east on I-55 to I90/94. Take i90/94 west to the Madison Exit (Exit 51D) Turn left on Madison to hotel.

Union Station

- Distance from hotel: 0.5 MI/ 0.8 KM West

- Adams Street west to Halsted, turn right and go 2 blocks to hotel on the right side of street


UIC-Halsted Blue Line

- Distance from hotel: 0.5 MI/ 0.8 KM South

Print Hotel Fact Sheet

- Car Parking Available

- Valet Parking Available

- Valet Parking Fee: 39.00 USD

- Valet parking $39.00 per car per night includes in and out privileges.

Print Hotel Fact Sheet

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Hotel Highlights

In a major city like Chicago, location is everything. Whether you're here to shop on Michigan Avenue, visit the Museums, experience Greektown or attend an event at the United Center, our hotel is just a short walk or cab ride away. If you're driving to Chicago or renting a car when you get here, ask about our "Parking for a Penny Package" available for a limited period of time.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 358 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Greektown Crowne Plaza


August 26, 2014


Great location with grocery store, Walgreens and starbucks right across the street. Free shuttle to Sears tower although it's only a 15 minute walk. Staff was wonderful. One downside for Platinum members is no club.

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August 26, 2014

great hotel for work. just slept there. rooms are clean

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Average hotel and room


August 23, 2014


Hotel is ok. Needs updated room is very average nothing special. I expected more from a Crowne Plaza Hotel.

Posted byHotelStaff
August 29, 2014
Thank you for taking the time to share your experience with us, Turtle12. I'm very sorry that our hotel failed to meet your expectations. If there's anything in particular we could have done better that would have made your stay more enjoyable, I would certainly welcome the opportunity to hear this feedback directly from you. Please feel free to contact me directly at your convenience. Thank you for your time. Michael Zwolinski Front Office Manager
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Great Service and Even Better Location


August 22, 2014


Traveled with 3 family members, including 1 wheelchair.
All associates were welcoming, efficient and extremely helpful. More important, they seemed to enjoy their jobs.
Hotel is located just a few blocks from L station in Greektown.
Handicap accessible room was great but a tight fit since we required 2 beds and had the wheelchair. Overall, the room was well maintained, great lighting, bathroom and was clean.
Only downside was no refrigerator in room. This was our only concern as we were on a road trip and had items to cool.
Overall, I would stay here again, as well as other Crowne Plaza and IHG properties.

Posted byHotelStaff
August 29, 2014
Thank you for the fantastic review of our property, BetsyR27. We're delighted to hear how impressed you were by our location and the service received during your stay with us. I'm so sorry that we didn't have a refrigerator available during your stay with us. Please contact me directly before your next visit and I'll personally make sure you receive one. We hope to see you again soon. Thank you! Michael Zwolinski Front Offce Manager
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