Crowne Plaza Chicago Metro Downtown

Hotel Front Desk: 1-312-8295000

Hotel Fax: 1-312-6022199

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

O'Hare International Airport (ORD)

- Distance from hotel: 17 MI/ 27.36 KM South East l

- Exit O'Hare airport and take I90/94 east to Chicago. Exit at Madison (Exit 51D) turn right onto Madison to hotel

Midway International Airport (MDW)

- Distance from hotel: 10 MI/ 16.09 KM North East l

- Exit Midway Airport and take Cicero Avenue north to I-55, go east on I-55 to I90/94. Take i90/94 west to the Madison Exit (Exit 51D) Turn left on Madison to hotel.

Union Station

- Distance from hotel: 0.5 MI/ 0.8 KM West

- Adams Street west to Halsted, turn right and go 2 blocks to hotel on the right side of street


UIC-Halsted Blue Line

- Distance from hotel: 0.5 MI/ 0.8 KM South

Print Hotel Fact Sheet

- Car Parking Available

- Valet Parking Available

- Valet Parking Fee: 39.00 USD

- Valet parking $39.00 per car per night includes in and out privileges.

Print Hotel Fact Sheet

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Hotel Highlights

In a major city like Chicago, location is everything. Whether you're here to shop on Michigan Avenue, visit the Museums, experience Greektown or attend an event at the United Center, our hotel is just a short walk or cab ride away. If you're driving to Chicago or renting a car when you get here, ask about our "Parking for a Penny Package" available for a limited period of time.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 414 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Great Stay


October 16, 2014

the jewel of the stay has to be the staff - great people work there.

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Great place for a wedding party


October 16, 2014


My daughter was married last Saturday and the wedding party and guests stayed at the Crowne Plaza. It was a wonderful experience! The staff was friendly, attentive and eager to please. The rooms were perfect for our bridesmaids to have their hair and make up done. The beds were comfortable and the room service was superb! The location was the BEST! We had our rehearsal dinner at the Parthenon and we were all able to walk there. It was all perfect. Thank you!

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Great service and quality facilities


October 09, 2014


Great place to stay in the city. Excellent valet service and staff. Great restaurant onsite. Very easy to get to.

Posted byHotelStaff
October 13, 2014
Thank you for the kind words, H in WI! We're delighted to hear that our staff provided you with the service you should both expect and deserve. We'll make sure we pass along your complimentary feedback to our valet and restaurant teams. Please come back and see us again soon. Thank you! Michael Zwolinski Front Office Manager
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Comfortable bed, pillows not very good, no aromatherapy kit provided


October 09, 2014


The bed comfort was excellent, the pillows were too hard and I did not receive a free aromatherapy kit.

Posted byHotelStaff
October 13, 2014
Thank you for taking the time to share your experience with us, Lefty0706. I have reached out to you directly via e-mail regarding the sleep aromatherapy kit mentioned in your review. I would be more than happy to send one your way via the mail. Thank you so much for choosing our hotel, and we hope to see you again soon. Michael Zwolinski Front Office Manager
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