Crowne Plaza Chicago Metro Downtown

Hotel Front Desk: 1-312-8295000

Hotel Fax: 1-312-6022199

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

O'Hare International Airport (ORD)

- Distance from hotel: 17 MI/ 27.36 KM South East l

- Exit O'Hare airport and take I90/94 east to Chicago. Exit at Madison (Exit 51D) turn right onto Madison to hotel

Midway International Airport (MDW)

- Distance from hotel: 10 MI/ 16.09 KM North East l

- Exit Midway Airport and take Cicero Avenue north to I-55, go east on I-55 to I90/94. Take i90/94 west to the Madison Exit (Exit 51D) Turn left on Madison to hotel.

Union Station

- Distance from hotel: 0.5 MI/ 0.8 KM West

- Adams Street west to Halsted, turn right and go 2 blocks to hotel on the right side of street


UIC-Halsted Blue Line

- Distance from hotel: 0.5 MI/ 0.8 KM South

Print Hotel Fact Sheet

- Car Parking Available

- Valet Parking Available

- Valet Parking Fee: 43.00 USD

- Valet parking $43.00 per car per night includes in and out privileges.

Print Hotel Fact Sheet

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Hotel Highlights

In a major city like Chicago, location is everything. Whether you're here to shop on Michigan Avenue, visit the Museums, experience Greektown or attend an event at the United Center, our hotel is just a short walk or cab ride away. If you're driving to Chicago or renting a car when you get here, ask about our "Parking for a Penny Package" available for a limited period of time.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 538 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars



26 March 2015



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friendly staff, clean and comfortable rooms


25 March 2015


We enjoyed our stay and would definitely stay here again.

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Let Down


21 March 2015

I was expecting a lot from a downtown Chicago hotel.

I'm sure most of their guests stay for at least a few nights at a refrigerator or microwave? The WiFi cuts in and out very couple of minutes, I was there on business and wasn't able to work once I got back to my room, let alone get through an email.

My room and bathroom could have been a bit cleaner. The hotel itself could use some updating, the carpet throughout was stained and has seen better days. The floors in the ice and soda areas were sticky.

I do not intend to stay here again.

Posted by HotelStaff
23 March 2015
Dear ZZZ13, I truly apologize on behalf of the entire team for meeting your expectations. We do offer refrigerators and microwaves on a first come, first serve basis. I'm sorry we were unable to get one. I understand not being able to use the internet to it's full capacity in order to get work emails done. I know we can do better then what you experienced at our hotel. If you happen to come back to Chicago please give us a second chance to make it up to you. Thanks, Chester Selim
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our stay


19 March 2015


I had an appointment at Rush the following morning. the staff was very friendly, the rooms were very clean and accomodating, and served my purpose well. my wife and I were very pleased with our short, but enjoyable stay!

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