Rated 4.2 out of 5 by 25
Rated 5.0 out of 5.0 by Leon22 绝佳住宿体验，值得推荐！！！
November 12, 2013
Rated 1.0 out of 5.0 My worst hotel experience as IHG Platinum member
This is definitely my worst hotel experience since I became IHG Platinum member several years ago:
1, When my faimily arrived the hotel, we were told the room are not ready. We had to wait their staff to make the room for us
2, I was told I need to pay much higher room price vs. what I booked in IHG website. I told the front desk they are wrong but they insisted. I had to open my computer to show my evidence before I could get the right price I should have.
3, Benefit of Platinum member was totally not there. After my wife complained, they brought some fruit
4, They gave me many excuse for all of thing they had done wrong but not apologize.
5, Very interesting, they even forgot to report my hotel stay records, not sure whether this was done by purpose or not
October 15, 2013
Rated 5.0 out of 5.0 by Saerdna 总的来说，一次愉快的入住
October 13, 2013
Rated 4.0 out of 5.0 by Forest70 宾馆干净，服务好，价格有些小贵
October 6, 2013
Rated 4.0 out of 5.0 by Silvia0022 Quiet and very close to river bay
there is a sichuan restaurant close to the hotel. It's good to have a walk after dinner near the river.
September 22, 2013
Rated 1.0 out of 5.0 by BLUEBIN 不推荐的酒店
September 18, 2013
Rated 4.0 out of 5.0 by JACK3142001 it is good
it is a good goliday and you can enjoy the sapre time as your favorate.
September 4, 2013
Rated 4.0 out of 5.0 by jungleperi Comfortable bed and spacious room
Nice room, nice breakfast, BUT always having problems with my Rewards points.....
July 30, 2013
Rated 4.0 out of 5.0 by lucas1069 GOOD GOOD BUT FAR
ITS HARD TO FIND BY TAXI BUT YOU CAN CALL HOTEL TO GET YOU THERE! AND ROOM IS AMAZING!!!!
July 18, 2013
Rated 4.0 out of 5.0 by majo good
Don't expect to have a view on the river, even though the hotel name might make you think so...
Comfort is pretty good, as always at Crowne.
Artificial flower smell when entering the hotel was quite strong, can be done bit more moderate.
River and several restaurants are in walking distance.
April 29, 2013
Rated 3.0 out of 5.0 by mtkw39 New Hotel staff lack of training
This is new Hotel, no executive lounge. Staff lack of training. Which I stay in this hotel, very difficult to get my priority club points add to my account.
Fewer choices of restaurant, no view at all, better than Holiday inn in this city, but not to Crown Plaza average standard.
January 12, 2013
Rated 4.0 out of 5.0 by lucker 此酒店不适合crowne plaza品质
此酒店地理位置及层设置不应该在crowne plaza的品质上，应该套用holiday inn express这个档次较为合适!
December 20, 2012
Rated 5.0 out of 5.0 by Peter67 Brilliant staff
We stayed for 19 nights at the Crowne Plaza and would recommend it to anyone who is staying in Chongqing. The bedroom wase clean and comfortable, my wife found the perfect pillow from the pillow menu. The room looked out onto the hot springs area, it was quiet and adequate for our needs.
The staff and manager were brilliant, although some did not speak good English there was always one on duty with adequate English. They were extremley helpfull and went out of their way to help us. They wrote our destinations in Chinese for the taxi drivers and ensured the taxi knew where to take us.
The food - Breakfast wa good both chinese and western food.
Fresh cooked eggs and omlettes, bacon, pancakes fresh fruit
etc. the staff in the restaurant were exellent.
The evening menu is ok but nothing special.
The only down side is the price of drinks in the bar + 15% which made them the most expensive drinks we had in the city and maybe thats why the bar was empty most nights although my wife stated the cocktails were the nicest she had tasted..
Another plus for the hotel is the Hot Springs attached to the hotel
this is the best value in town but the staff have no English. The buffet meal in the hot springs is also the best value meal in the city.
Dont expect a riverside view the hotel is 200yds up the hill from the river front, you may have to direct taxis drivers the last few yards up the hill.
We would recommend this hotel, if we go back to Chongqing we would definately stay their again.
November 8, 2012
Rated 5.0 out of 5.0 by tvs92550 Nice place to work from
Stayed at the Chongqing Riverside while working with the Fifth Hospital staff and found the hotel effective and meeting all the needs. The organization of the hotel is unusual but not a problem. In room internet and WiFi were without problem during the whole stay. Breakfast was good and varied each day. The dinner buffet which included a Brazilian buffet was a great bargin. The Hot Springs which we took one night was a great relaxation. All in all a nice place to work from.
October 31, 2012
Rated 5.0 out of 5.0 by Techmodrome Whenever I am in Chongqing, this is my HOME!
As mentioned in the review title, this is one of my most beloved Hotels in Asia! Whenever I am in CQ I book my room here in this lovely Hotel in CQ Riverside. Personal is very friendly, takes care, is very helpful and beatifull upgrades for Platinum Card holders are sweetening my stays in CQ! There is no thinking about booking in another hotel for at least one second. When I am in CQ, I am in CP-Riverside.
This is my "home".
The reasons why:
The rooms are very clean, the service is very good, sleep quality is outstanding and the Breakfirst is one of the first things in the morning, that makes "getting up" from bed valuable :D
Also the rooms are very good in design, not "old fashioned" and very modern in Design. Large LCD TV, Multimedia System, DVD, large Bathroom... there is no point that is disapointing!
It gives me a "feel good".
One thing the Hotel can improve:
Internet quality. I know it is completely new setup since middle of the year, but still not useable as known in other Hotels. Why do I have to login when I am connected via wire in the room? This is very anoying sometimes as I have my Laptop running hole day and sometimes I can´t get my emails because Internet is "logged off"!
October 27, 2012
Rated 4.0 out of 5.0 by flyfly 很喜欢的
October 24, 2012
Rated 5.0 out of 5.0 by Jessie 酒店spa超赞和服务超赞的酒店
4，happy hour 也是很好，可以自己点单。
October 22, 2012