Crowne Plaza Wilmington North

Hotel Front Desk: 1-302-7922700

Hotel Fax: 1-302-7986182

Hotel Email: john.lowe@cpwilmingtonnorth.com

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Philadelphia International Airport (PHL)

- Distance from hotel: 12 MI/ 19.31 KM South l

- Exit Philadelphia Airport and follow signs for I-95 South. Entering Delaware take exit 6 for 495 South. Bear right and follow signs for Naamans Road. Go to left lane and make U-turn at tfirst light. Make right into Brandywine Corp Center. Hotel on left.

New Castle Airport/ Wilmington (ILG)

- Distance from hotel: 11 MI/ 17.7 KM North l

- Travel East on North Dupont Highway. Exit 141 North/W. Basin Road. Take 95 N to to exit 11 for Naamans Rd. Turn left at light onto Naamans Road. Make U-turn at light, right into Brandywine Corp Center. Hotel on left.

Train
Claymont (SEPTA R2 line)

- Distance from hotel: 2 MI/ 3.22 KM South East

- Turn right onto US13/Philadelphia Pike, to SR92/Naamans Rd

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- Car Parking Available

- Complimentary Daily Self-Parking

- Large, well-lit parking lot. Motorcoaches Welcome! Right off the Interstate!

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Guest Reviews

Each review and rating we receive is verified to ensure that we display only information provided by guests who have actually stayed in the hotel.

Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.0

based on 252 reviews
78%
Recommend This Property
Read All Reviews

Ratings Breakdown

252reviews

  • 5 Stars
    136
  • 4 Stars
    49
  • 3 Stars
    25
  • 2 Stars
    20
  • 1 Stars
    22

Beautiful hotel but rude staff

By

January 26, 2015

The hotel is well kept and gorgeous. I had a great night of sleep. Most staff were also nice and helpful. However, I had an issue with one of the breakfast staff that seemed to be having a bad day and took it out on me, who unfortunately was the bride. She seemed upset that people didn't know they needed to pay for breakfast, although there seemed to be mixed messages given for some of the guests that breakfast was included in their stay and with others it wasn't. Anyway, the staff made me feel like a criminal and said I better make sure to pay. I had no problem with paying but did not appreciate the attitude.

Posted byHotelStaff
January 28, 2015
Thank you for your feedback; I believe you were part of the wedding party that provided survey feedback as well, which I replied to the bride. As mentioned in my reply, I am very sorry about this and will absolutely coach it; I will meet with the manager of that area and definitely address it. Thanks for the kind words regarding the rest of your stay with us.
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Noisy; Staff Unresponsive to my entreaties

By

January 21, 2015

club

Noisy and staff unresponsive to complaints 3 mornings in a row after noisy night in hallway.

Posted byHotelStaff
January 27, 2015
Thank you for recently staying with us and for providing feedback. I do apologize for the noise encountered and for the lack of responsiveness from the staff. I will certainly share your thoughts with them and coach them on this to avoid it from happening again. Thanks again
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Nice hotel if you don't need to be in the City

By

January 17, 2015

platinumelite

Good hotel. A bit out of the way with not much more in the local area. No good without a car.

Good rooms and helpful staff. Embers restaurant offers a good breakfast and is convenient after a day work if you can't be bothered going out for a meal. Reasonable choice of well prepared food.

Posted byHotelStaff
January 27, 2015
Thank you for your review. I will be sure to share your feedback with the team; they will appreciate the kind words. We hope to see you again.
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Great stopover

By

January 17, 2015

We stayed here on our way to Florida. Easy access, great staff, big clean comfortable room, excellent dinner, good night's sleep, filling breakfast then back on the road again.
What more could you ask for?

Posted byHotelStaff
January 27, 2015
On behalf of the entire team, thank you very much for the very kind review. We hope your travels bring you our way again!
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