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Rated 4.0 out of 5 by 370 reviewers.
Rated 5.0 out of 5.0 Outstanding we stayed for 4 days and everyday was great. All of the staff we encountered spoke to us, telling us good morning or would ask if we needed anything. The complimentary breakfast was outstanding, plenty of choices including omelettes and waffles. Parking was easy. The room was comfortable and we will be staying here again. July 19, 2014
Rated 4.0 out of 5.0 by clean and quite room with great service Great location if you are visiting the city (downtown and the university). Very quite room in the executive level. July 18, 2014
Rated 5.0 out of 5.0 by Great Owner The 86 yr owner taking time to meet his customers and asking there opinion is unique and well appreciated. His passion and pride in his hotel shows both in the staff and physical facilities. July 18, 2014
Rated 4.0 out of 5.0 by Great hotel, poor parking. The hotel is in excellent shape. The room was comfortable, as was the bed. Only complaint is the parking. They charge you $6 to go park in an adjacent parking garage. Then they tell you once you park, to take the elevator to the 'orange' level for hotel access. Problem is - all the doors to the elevators are locked and you can't get in. No parking on the orange level, so you have to lug your bags up and down a very small and narrow staircase in a parking garage. July 17, 2014
Rated 5.0 out of 5.0 by Smooth Stay Everything went well. The door person was very nice and polite. Short walk to MetroLink public transportation. Very close to Forest Park. Great stay during Fair Saint Louis! July 17, 2014
Rated 5.0 out of 5.0 by Attentive staff Excellent staff and hotel; would recommend to friends and family. July 17, 2014
Rated 1.0 out of 5.0 Too many negatives to mention When checking in at 2:00, our room wasn't ready. When we returned a second time, they gave us a key, but when we got to the room the maid was just beginning to clean it! The concierge was rude when we asked where the lounge was. He seemed irritated and didn't make eye contact. The coffee maker was missing the part where you put the coffee. We had to leave our 8th floor room to go to restaurant on first floor to get coffee. On a positive note, the maids were very kind and pleasant. Brandy, the bartender, was extremely kind and generous! The breakfast bar was exceptional. July 16, 2014
Rated 3.0 out of 5.0 by Groom Parents Our room was below average. Very disappointed. It was our son's wedding which was held in the Grand Ballroom. We asked for a larger room and was not given any additional options. The entire groomsmen had to change in our room and it was very uncomfortable. I was disappointed in service in the restaurant as well. The location was great and the bell service was wonderful and friendly. July 16, 2014
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