Crowne Plaza Saint Louis - Clayton

Hotel Front Desk: 1-314-7265400

Hotel Fax: 1-314-7191127

Hotel Email: info@cpclayton.com

Check In: 4:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
St. Louis Lambert International (STL)

- Distance from hotel: 9 MI/ 14.48 KM North West l

- Complimentary shuttle available

- From Lambert StL AP, Take I 70 E to I 170 S. Follow 170 South about 5m exit onto Forest Park Pkwy. Take a right on Central Ave, takes you over the hwy. At stoplight, go right on Bonhomme, at stoplight, go left on Bemiston. At stop sign, go right onto Carondelet Ave. Hotel enterance is on right.

Spirit of St. Louis (SUS)

- Distance from hotel: 20 MI/ 32.19 KM South West l

- Take Hwy 40 East to Hanley Rd North Exit and make Left. Go for 1.5 miles to Carondelet Ave. Turn left for one block on the left.

Train
Amtrack Train

- Distance from hotel: 10 MI/ 16.09 KM East

- Take Hwy 40 West to Hanley Rd North. Go for 1.5 miles to Carondelet Ave. Turn left for one block on the left.

Subway

MetroLink Rail System

- Distance from hotel: 0.5 MI/ 0.8 KM South West

- Turn right out of MetroLink parking lot onto Meramec Ave. First stop, right onto Bonhomme. Go 2 blocks to Bemiston, and turn left. Go one block and turn right on Carondelet Ave. Driveway is immediately on right.

Print Hotel Fact Sheet

- Car Parking Available

- Self-Parking Fee: 6.00 USD

- Valet Parking Available

- Valet Parking Fee: 19.00 USD

- Weekday parking for hotel guests is $6 which includes in & out privileges. Parking for day only visiting guests is $4. Weekend Parking is Free to hotel guest.

Print Hotel Fact Sheet

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Hotel Highlights

Our hotel is located in the St. Louis area and is convenient for both business and leisure travelers. We are in the heart of the financial district and only minutes from top attractions like the St. Louis Zoo, Forest Park, downtown St. Louis - Home of the Gateway Arch, Busch Stadium, Edward Jones Dome and Scottrade Center.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.2

based on 693 reviews
82%
Recommend This Property
Read All Reviews

Ratings Breakdown

693reviews

  • 5 Stars
    399
  • 4 Stars
    138
  • 3 Stars
    65
  • 2 Stars
    52
  • 1 Stars
    39

Overall experience

By

20 May 2015

club

This was my second stay in the last 3 months. We were there this time for my son's wedding and reception. The reception was at the hotel and all went well and the staff was very helpful.

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WUSTL Graduation

By

19 May 2015

club

A great hotel. The owner is present and connects with the guests. The staff are excellent. The Breakfast is by far the best I have had at a hotel.

A great place to stay for WUSTL. Easy access by metro or shuttle

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Great Hotel

By

19 May 2015

Very nice clean hotel with very friendly and helpful staff. Breakfast buffet has many delicious choices.

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Disappointed

By

15 May 2015

club

Hallways totally destroyed, under renovation, dirty carpet, patched walls, very noisy to the point where was impossible to have a business conversation inside the room.
The room itself was very shabbily decorated, wall paper with many bubbles and the paint chipping in many places and poorly clean.
Staff was not helpful to accommodate my needs, arrived at the hotel around 1PM, had very important meeting at 3PM. My room was not ready and asked to give me any room available since I needed to get ready for my meeting. The only answer I got was " impossible sir, we are not allowed to change pre assigned rooms" I explained the situation and in a very hypocritical attitude repeated the same thing. I did not get a room until quarter to three, was late for my business and my client was clearly upset even though I advise them.
I feel that because of the inability of the hotel my business has suffered.
Doubt very much I will stay there again.

Posted by CustomerCare
24 May 2015
Dear emeyeme, Thank you for taking the time to write at review about our hotel. It is disheartening to hear that the level of service you have received and the ongoing renovations have negatively affected your overall satisfaction with our hotel. Allow us to sincerely apologize for any inconvenience these may have caused. We have taken note of your comments and rest assured that these will be considered in our continuous efforts to improve our guests' experience. Thank you again for your feedback. We hope that you will give us another chance to serve you better in the future. Sincerely, Faith R Case Manager IHGCare
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